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“A good nights sleep”

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Best Western Sandman Motel
Ranked #23 of 81 Hotels in Sacramento
GreenLeadersBronze level
Portland, United States
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A good nights sleep”
Reviewed 28 May 2014

I was in Sacramento for the County Fair and wanted a good location, a reasonable price (I hate hotels where parking is not included), and a comfortable bed. I found all these things with the BW, Sandman Motel. The motel is right next to a river walk, which was great to get out and stretch my legs after a long day. For the most part, the hotel was quiet, even though it is next to I-5. The only time I was disturbed was Sunday morning. Other guests were loud as they walked by my room. My only suggestion if you stay there is that unless you have pets, try to avoid the room designated for pets. For some reason, it was the room they gave me. (Mine were at home.) As clean as the room was, what ever cleaner they used left the room with an unusual smell. Not enough to ruin my nights sleep that I wanted to change rooms. But if you are super-sensitive, you may want to know.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean I, Guest Relations Manager at Best Western Sandman Motel, responded to this review, 1 June 2014
We thank you for making an effort to let us know that we were able to meet your requirements for location, pricing, and comfort. This for us is a wonderful confirmation that we are on the right path and we are doing things right. We hope that you will visit us again soon. You can rely on us to provide you with another exceptional experience.
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673 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
Berkeley, California
Level Contributor
6 reviews
Reviewed 27 May 2014

We have stayed at this Best Western maybe 10 times now, and we have always had a good stay. Located on the Sacramento River and near Old Town (a paved bike and pedestrian walkway leads to Old Town right next to the River), this motel offers value (for less than $100, we have had comfortable accommodations), amenities (frig in room, good TV, pool, breakfast room, good Mexican restaurant next door) and has a friendly staff--always happy to help us. My only qualifier is the pillows--a bit lumpy and soggy, but everything else is a plus. Improves every year. Ask for a room facing the River!

Room Tip: Facing the River--quiet and pretty
See more room tips
Green Features: The Sandman encourages water conservation for sheets and towels. Has a great shower head.
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanwilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean I, Guest Relations Manager at Best Western Sandman Motel, responded to this review, 1 June 2014
It is so wonderful to hear that you have stayed with us several times. We know that you have a choice when you travel and appreciate you for electing to stay with us. We are glad that we have always lived up to your expectations, and you only have kind praises for our accommodations, amenities, and staff. We hope to see you again soon. We look forward to serving you.
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Melbourne, Australia
Level Contributor
74 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 May 2014 via mobile

We booked this one ahead and were not all that thrilled with the look of the neighborhood as we drove through. Manager greeted us professionally and gave us a room upstairs facing the river and walking track. This was great as it was very peaceful and no traffic noise could be heard. Room was a good size and both queen beds were very comfy. Best of all the pillows were fabulous! Better than some five star hotels we stayed at this trip. Breakfast next morning (included in the very reasonable price) was good with choices including waffles and danish. Staff were very friendly - we would stay again.

Stayed May 2014, travelled as a couple
Helpful?
Thank happyday59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean I, Guest Relations Manager at Best Western Sandman Motel, responded to this review, 27 May 2014
We would like to take this opportunity to thank you for choosing Best Western Sandman Motel. It is wonderful to know that we exceeded your expectations.

You have our thanks for mentioning that you stayed in a spacious, comfortable, and quiet room, and our complimentary breakfast is tasty. Also, thank you for remarking that we have a very friendly staff.

It was such a pleasure to serve you. We hope that you will come back and see us again soon.
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Fresno
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 May 2014

We were concerned about quiet because of location next to I-5; no problem once we were in room with door shut. Only reason we did not rate excellent is the bathtub was slippery when wet and dangerous when soapy. We adapted for my husband's disabilities but safety strips would be a good idea.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank seniorongo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean I, Guest Relations Manager at Best Western Sandman Motel, responded to this review, 25 May 2014
We would like to thank you for choosing the Best Western Sandman Motel. We are delighted that all in all you had a great experience.

Thank you for giving us an opportunity to grow and improve further by citing the issue you had with our bathtub. We will definitely consider adding safety features that would be welcomed by those with physical disabilities. Once again, we thank you for bringing this matter to our attention.

It was wonderful to have you with us. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Livermore, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 May 2014

The Bes Western Sandman Motel in Sacramento is one of the very best hotels I have stayed at. The staff was very accommodating, friendly and informative. The room was extremely clean, quiet and tastefully decorated. I was very pleased with the overall experience and the great value.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kathy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean I, Guest Relations Manager at Best Western Sandman Motel, responded to this review, 25 May 2014
Let us thank you for choosing the Best Western Sandman Motel. We are extremely pleased to hear that we are one of the best places you have ever stayed in. For us, this is a clear testament that we are on the right path.

In this business, the best reward comes in the form of praises from valued guests. Thank you so much for commenting that your room was impeccably clean, peaceful, and tastefully decorated. Likewise, thank you for mentioning that we have a very efficient and friendly staff.

It was such a pleasure to serve you. We look forward to your next visit.
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Holly
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 May 2014

This hotel has a heated outdoor pool that is easily accessible from all rooms. In addition, there are laundry facilities on site. I appreciated the cleanliness of all the guest areas, along with the original outdoor decor. The river was within walking distance which offered fishing, etc.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean I, Guest Relations Manager at Best Western Sandman Motel, responded to this review, 25 May 2014
We want to take this opportunity to thank you for choosing the Best Western Sandman Motel. We are so glad that you had a superb experience.

You have our sincerest thanks for your positive comments regarding our heated pool and laundry facilities. Likewise, we thank you for appreciating our immaculate guest areas, lovely decor, and our unbeatable location.

We hope to see you again soon. It would be a great pleasure to serve you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ramona, California
Level Contributor
96 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 18 May 2014

I stayed at this location for one night waiting for a family member. I had stayed at this facility years ago (before it was Best Western) and it was adequate for a short stay. It has been upgraded for Best Western and the rooms show it. There isn't much you can do with an old property, but they have tried to make it comfortable - they succeeded. The breakfast is a bit sparse, with only an orange for fruit and cold cereal and pastries and a waffle maker. Coffee was great though. Considering the location near historic Old Sacramento and the very competitive pricing, I will recommend it.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Skip M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean I, Guest Relations Manager at Best Western Sandman Motel, responded to this review, 20 May 2014
Thank you for choosing Best Western Sandman Motel. It is wonderful to hear that you had a pleasant stay.

You have our sincerest thanks for remarking that we have comfortable rooms, and our property is well -situated.

It was a pleasure to serve you. We hope that you will stay with us again in the near future, so we may be given a chance to provide you with an exceptional experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Sandman Motel

Property: Best Western Sandman Motel
Address: 236 Jibboom St, Sacramento, CA 95811-0197
Phone Number:
Region: United States > California > Sacramento
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Sacramento
#7 Green Hotel in Sacramento
#13 Family Hotel in Sacramento
#15 Romantic Hotel in Sacramento
#17 Business Hotel in Sacramento
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Sandman Motel 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Best Western Sandman Hotel Sacramento
Best Western Sacramento
Sacramento Best Western

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