We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean and nice people”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Sacramento-Capitol Plaza
Ranked #27 of 81 Hotels in Sacramento
GreenLeadersBronze level
Reviewed 31 May 2014

This was my fourth time at this hotel and it was like all the other stays--this place is super clean and the staff is friendly and helpful. I came in by train and the hotel is an easy walk from Amtrak. It's also an easy walk to the awesome California Railroad Museum.

It does get a ton of noise from the freeway but still, stay here and you'll have a good time.

I ate breakfast at the hotel and it was fine with a super enthusiastic staff. I'll be back!

Stayed: May 2014, travelled solo
2  Thank Herod L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (413)
There are newer reviews for Holiday Inn Sacramento-Capitol Plaza
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

219 - 225 of 413 reviews

Reviewed 25 May 2014

Really great staff at this Holiday Inn. Warm and very helpful. The room was okay - nothing special but comfortable. Food was above average for a mid tier hotel. Very good breakfast. The biggest problem by far was the terribly slow wifi. We stayed for four nights and the entire time it was almost unusable. The LTE reception in the area was terrible so made keeping up with email/ work very difficult.

Stayed: May 2014, travelled on business
Thank arkansastiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this reviewResponded 11 June 2014

Dear arkansastiger,

Thank you for staying with us and leaving a review of our property. I am pleased to know that you found your room comfortable and our staff very helpful.

I am sorry for any inconvenience the Internet speed and LTE reception may have caused you. Your feedback will be used to consider improvements needed towards better guest services.

Again, thank you for staying with us, and we hope to have an opportunity to serve you again.

Best Regards,

John O
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2014

We stayed only one night. It is close to the river and you can walk along the promenade. It is a good bargain, certainly less money then some of the other hotels close by. Although they have free wi fi it did not work for us on the 10th floor. The beds were comfortable, The room was a little noisy if people were talking in the hallway. Although we felt the room was clean, there were some items the previous guests had left in the bathroom still there. The valet service was wonderful, prompt and friendly. We would stay there again.

Room Tip: If you need wi fi ask what rooms have the best service
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank hiouchi2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

Stayed only one night, room clean, bed comfortable. Although we stayed on a non smoking floor the hall way had a strong cigarette smell which was unpleasant. Breakfast buffet very poor lacked variety. Front desk service excellent, breakfast restaurant poor, waited for 5 mins(I timed it) to be seated no one acknowledged us so we sat ourselves. Our server, Stephanie, though was excellent very pleasant always smiling.

Room Tip: Room 1004 had lots of traffic noise
  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank carol a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this reviewResponded 4 June 2014

Dear carol a,

Thank you for your recent stay with us and reviewing our property. I am pleased that you found your room clean and comfortable. Also, I am delighted that you found our staff highly commendable.

I am sorry for the inconvenience about the hallway condition and the breakfast service you have experienced. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments in order to avoid these unnecessary issues in the future.

Again, thank you for staying with us, and we hope to have an opportunity to serve you again.

Best Regards,

John O
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014

This hotel is located between Old Sacramento and Downtown Sacramento near the Downtown Plaza. It is a rather ordinary hotel, but the rooms are clean and the staff is friendly and helpful. The location is what makes this hotel a great place to stay. It was pleasantly busy. I stayed here two nights on a business trip and was able to walk everywhere. The Super Shuttle from the airport generally makes its first stop here. I have no complaints.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2014

For the price, location and friendly service this is a wonderful, place to stay. Clean rooms, great feel as you enter the hotel and great staff. Can't beat the location. Next to the shopping mall and entrance to Old Town Sacramento. Good breakfast buffet and decent restaurant.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

We booked the room and said we wanted a sleeper couch. When we arrived the couch was closed up. We opened it and it had no bedding. We called the front desk and was told someone would make up the bed. In other Hotels (not this chain) the bedding for the sleeper is usually on a shelf in the closet When we came back from dinner two hours later with small kids the sleeper was made up but NO pillows We called the front desk again and was told the pillows would be sent up!! 20 min later (remember we have tired kids) I called again the desk person said" I put in the request" I said "how much longer?" He said "I will check" I waited 10 more min and called again then he said" I will make another request and if I have to I will bring them up myself!!" Finally a man knocked and handed me ONE pillow I said we need "TWO" he said "OK" and left!! TEN more min and another call to the front desk and the same guy bought one more pillow!!! Also it was in the 70's when we stayed and either they had the heat on in the hallways or they have no air for the hallway!!! The good part is you walk out the side door and you are in the Capitol Plaza Mall with a Starbucks a few feet away and the tunnel under the freeway right to Old Sacramento. However there is a movie theater in the mall and when the late show gets out if you are facing the Macy's building you hear everyone and they are loud!!! Also freeway noise!! The pool is nice and clean and there are lots of lawn chairs and some tables and chairs there. There is also a workout area near the pool. On the down side AGAIN!!! no one is there to answer the phone at the front desk until after 7:30 am. It is clean enough but there is no hair dryer provided in the bathroom and no FAN in the bathroom Don't try to look in the mirror after a hot shower!!! Because we were having a wonderful family trip and everything else worked out for us we didn't let it all bother us much BUT I would think considering Sacramento is a super tourist attraction and the State Capitol and it is next to Old Sacramento they get a lot of tourists who may try another CHAIN next time!!!. Also we assumed there would be a refrigerator in the room and there was NOT!!!!

Room Tip: Ask for a room AWAY from the mall exit since the late movie goers are noisy
  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank foodieRenoNv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Sacramento-Capitol Plaza, responded to this reviewResponded 2 April 2014

Dear foodieRenoNv,

Thank you for taking the time to convey your comments regarding your recent experience with us. We are delighted about your positive comments with our location. It is always our goal to provide the best possible service and create memorable experiences and on this occasion we apologize we did not exceed your expectations. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Thank you again for your review and hope to have the pleasure in welcoming you back again very soon.

Sincerely,

Karen C
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sacramento hotels
0.1 mi away
Vagabond Inn Executive Sacramento Old Town
0.3 mi away
Embassy Suites by Hilton Sacramento - Riverfront Promenade
0.9 mi away
Holiday Inn Express Sacramento Convention Center
Show Prices
Show Prices
Show Prices
0.7 mi away
Hyatt Regency Sacramento
Hyatt Regency Sacramento
#4 of 81 in Sacramento
1,658 reviews
0.2 mi away
Delta King
Delta King
#17 of 81 in Sacramento
518 reviews
0.7 mi away
Sheraton Grand Sacramento Hotel
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Sacramento-Capitol Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Sacramento-Capitol Plaza

Address: 300 J St, Sacramento, CA 95814-2210
Phone Number:
Region: United States > California > Sacramento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Sacramento
#30 Business Hotel in Sacramento
Price Range: £97 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Sacramento-Capitol Plaza 3*
Number of rooms: 362
Official Description (provided by the hotel):
The Holiday Inn Hotel Sacramento Capitol Plaza-Downtown/Old Sacramento caters to both corporate and leisure travel and is set in the heart of vibrant & historic downtown Sacramento. Always remember - 'Green is INN'! Our Sacramento Hotels Old Town has attractions you won't want to miss located within 4 blocks of the hotel include; Historic Old Sacramento, and Sacramento Hotels Downtown complimentary wireless and pillow top bedding to provide relaxation after a full day. Other attractions you won't want to miss are: Sacramento Zoo, Arco Arena (Home of the Sacramento Kings), Sutter s Fort. The Sacramento, CA Holiday Inn Capitol Plaza is close to the University of Davis (Go Aggies), California State University of Sacramento (Go Hornets), Kaiser Hospital, Sutter Hospital, Wells Fargo, SBC, Siemens Inc., Wachovia Financial. Our Sacramento Hotels on the River offers 359 guestrooms and 16 stories for the perfect view of the Sacramento River. We are located 12 miles from the Sacramento Airport . Experience for yourself why the Holiday Inn Sacramento Capital located in Sacramento County is truly the 'Capitol of Excellence'. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Travel Republic (UK), Booking.com, Expedia, Hotels.com, TripOnline SA, Agoda, Ebookers, Evoline ltd, HotelQuickly, Cancelon, 5viajes2012 S.L. and getaroom.com so you can book your Holiday Inn Sacramento-Capitol Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Sacramento-Capitol Plaza Hotel Sacramento
Sacramento Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing