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“Outstanding Service”

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Hyatt Regency Sacramento
Ranked #4 of 82 Hotels in Sacramento
Certificate of Excellence
GreenLeadersGold level
Reviewed 27 December 2011

In addition to a very pleasant room at an extraordinarily reasonable price, the staff were particularly helpful and the ambience excellent. The concierge helped us get a reservation at an outstanding restaurant just 1 block from the hotel and followed up to make sure we were satisfied with all of the services. I would make an effort to stay at this hotel in the future and recommend it unequivocally

  • Stayed: December 2011, travelled with family
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1  Thank Frederick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,510 - 1,516 of 1,698 reviews

Reviewed 22 December 2011

I stayed at this location for two weeks on business. This was the first time I'd traveled by myself and I was a little out of my element. I had read about the "area" places to go and not go. I absolutely loved everything about this area and this hotel. The customer service, AMAZING! Virgil, Patrick, (front desk) Susan and Laura (at the bar) every single person made me feel right at home. They went above and beyond when it came to customer service. I had some "issues" with the air condioner in my room and the noise level of where my room was located. They didn't hesitate to offer me a new room on a more secluded floor and had me moved within minutes. Virgil and Patrick were so helpful, down right fun, when it came to deciding where I was going to go for the evening, whether it be dinner or entertainment. They even gave me the hotel phone number just in case I was out somewhere and felt a little insecure...they'd come pick me up! Who even offers that?!! The area, was just fine. I walked by myself to several places every night..The Torch..one of my favorite places for music! Stop by if your staying at the hotel! A little seedy, but down right good people!! All and all..this place was more than a hotel..100 thumbs up!!

Room Tip: The higher the floors, the fewer the rooms...less noise from the street too...Go higher!!
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  • Stayed: November 2011, travelled on business
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1  Thank boamot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2011

The rooms are really nice and the hotel is located across from the capitol & capitol park and within walking distance of the convention center. There is a Starbuck's right next door. There are lots of places to eat all around the area. I didn't like having to pay for internet service, but that seems to be the norm in the more posh hotels.

Room Tip: Some of the rooms have balconies, which looked nice. My room did not have one but it had a great vie...
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  • Stayed: December 2011, travelled on business
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2  Thank Japanesejockgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2011

We had the BEST breakfast, wonderful service. This breakfast was better than a much more expensive breakfast at a "fancier" hotel on Union square, San Francisco. My husband had the buffet and was amazed by all of the choices.

Room Tip: nice location, good shopping, wonderful service.
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  • Stayed: December 2011, travelled with family
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1  Thank mbehjh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2011

This Hyatt property is located in front of Sacramento's Capitol and nearby K Street, with lots of restaurants in the area (don't go after 8pm or you'll find lots of homeless people and some asking for money). Their breakfast is very good, but if your fare doesn't give it for "free" there is a Starbucks just outside. They also have a good restaurant and bar inside the hotel where you can have a good time. Wireless internet is complimentary for one device or you can get an upgrade for a faster service for a daily fee.
I really enjoyed their fitness center, although there is no direct access from the hotel, so you need to walk a little bit to get there (should be an issue when it is raining).
Oh, one thing I didn't like: their staff on the front desk aren't very friendly. Too much formality for me.

  • Stayed: November 2011, travelled on business
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1  Thank clevbr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2011

This hotel is proximate to the Capitol building in the California capital.
The rooms here are bigger than usual Hyatt and quite well appointed.
We attend a conference here once per year and it usually runs well. Food is excellent although the coffee provided is not so good. There is an excellent bar in the lobby that attracts workers from the local govt offices on Fridays.
Upper floor rooms have the best views of either the park opposite or the Capitol building.

  • Stayed: October 2011, travelled on business
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1  Thank DoesNotGetOutMuch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2011

I stayed at this hotel many years ago and was delighted to find that it has been renovated. The lobby areas are still undergoing some construction, but the rooms are very nicely appointed with highly functional desks, comfortable bedding, and a chaise lounger by the windows. The TV is a huge flat panel and the hotel has 2 tiers of wireless internet access. There is nothing really spectacular about the rooms, pretty standard for Hyatt.

Two things that might be on concern though are:

1.) Thin walls. I could hear my neighbor sneezing and coughing much of the night. I was in room 750.

2.) Remote Gym. To access the room you have to exit the hotel property. Though the door requires a room key, the gym does not have an attendant so you may be there alone.

Rooms on L Street (even numbers) will tend to hear a bit of street noise throughout the day/evening.

Valet Parking is Sacramento standard $25 per day.

Overall, this is pretty good for downtown Sacramento. There are 2 other full service hotels within walking distance that are worth considering though the Hyatt is on L Street making it a little closer to the Capitol.

Room Tip: Even numbers face L street meaning nice views of the Capitol and park, but there expect street noice...
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  • Stayed: November 2011, travelled on business
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1  Thank tiger02trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Sacramento

Address: 1209 L St, Sacramento, CA 95814-3942
Phone Number:
Region: United States > California > Sacramento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Sacramento
#1 Spa Hotel in Sacramento
#1 Luxury Hotel in Sacramento
#3 Business Hotel in Sacramento
#3 Family Hotel in Sacramento
#8 Romantic Hotel in Sacramento
Price Range: £133 - £402 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Sacramento 4*
Number of rooms: 505
Official Description (provided by the hotel):
Located across the street from the California State Capitol and adjacent to the Sacramento Convention Center, our contemporary hotel in downtown Sacramento offers passionate hospitality and inviting spaces where everyone gets the VIP treatment. Designed for the modern traveler, our hotel features spacious rooms and suites, a fitness center, full-service spa, and resort-style pool with a hot tub and cabanas. When you want to explore the area, you're just steps from exciting shopping, theaters, landmarks, and popular attractions, like Old Sacramento and Golden 1 Center. ... more   less 
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Also Known As:
Hyatt Regency Sacramento Hotel Sacramento
Sacramento Hyatt Regency
Hyatt Sacramento

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