A guest will want for nothing at this terrific property with insanely great service! Valet, Bell Staff, Regency Club host and front desk staff were super attentive, polite and courteous. We had a 10th Floor concierge level suite which was as comfortable as it was huge… and it was big. The suite had a large sitting area with a big TV and a dining/conference table with seating for six. With such accommodations just steps from the capitol, small wonder why nothing gets done in this town legislatively. In fact, I think the Sacramento Kings want to leave just so they can come back to stay at this hotel as visitors.
As nice is the property is, there are some areas that need attention. The phone in our room was dirty! When picking up the handset it was obvious it had not been whipped down… in fact it looked hella ganky! It was a rookie mistake by housekeeping staff but it was the only negative.
Hyatt does have a sense of humor however. The hotel website boasts "Sacramento's only resort-style pool." That must be some Madison Avenue hyperbole. I could see the pool from my window and it looked like a regular back yard pool with a couple of cabanas. Hey Hyatt, the YMCA called… they want their pool back in time for the afternoon senior citizen swim class! On the other hand, we stayed at the Hyatt Grand Cypress last week which had a crazy, over the top pool that looked like something from a Survivor episode and would rival the best pools on the Las Vegas strip.
Seriously though -- dirty phone and over-hyped pool aside -- this Hyatt has 5-star service and it's a really nice looking property. Don't hesitate to stay here.
- Official Description (provided by the hotel):
- Located right across the street from the California State Capitol and adjacent to the Convention Center, our contemporary hotel in downtown Sacramento offers passionate hospitality and inviting spaces where everyone gets the VIP treatment. Designed for the modern traveler, our hotel features spacious rooms and suites, a fitness center, full-service spa, and resort-style pool with a hot tub and cabanas. When you want to explore the area, you're just steps from exciting shopping, theaters, landmarks, and popular attractions, like Old Sacramento and Golden 1 Center. ... more less
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- Also Known As:
- Hyatt Regency Sacramento Hotel Sacramento
- Sacramento Hyatt Regency
- Hyatt Sacramento