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“Has its pros and cons! Please be aware.”

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Hyatt Regency Sacramento
Ranked #4 of 81 Hotels in Sacramento
Certificate of Excellence
GreenLeadersGold level
Los Angeles, California
Level 4 Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Has its pros and cons! Please be aware.”
Reviewed 29 November 2013 via mobile

My family stayed 3 nights at the Hyatt. I'm posting the review so that people can find a great fit for them because there are issues.
Pros: the staff is very warm and friendly. The hotel is walking distance to the convention center and capital building as well as other things. Hotel dinning in very tasty
Cons: Noise!!! Seriously.. bring ear plugs or you won't sleep..I didn't. Example: Leaf blower going at 6am daily below my room!!! called front desk and was told there was nothing to be done. Example: dog barking at all different hours 11pm 4am call front desk was told I must tell them exactly what room number the barking was from. Odd since they have rooms assigned for guests with dogs so the would know the dog room was next to mine. Example: drunk guys above us partying til 4am this time I didn't bother calling the front desk...what would be the point?
On each room door is a sign say "Quiet Enjoyment" from 9pm to 6am that they request guests observe this. It was obviously falsely reassuring.

Stayed November 2013, travelled with family
Helpful?
1 Thank kidzrn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megahn S, Manager at Hyatt Regency Sacramento, responded to this review, 13 December 2013
Thank you for taking a few moments to share your comments about your recent stay. I was very disappointed to hear about the noise disruptions you experienced. I have followed up with the company operating the leaf blower at early hours and reminded them of the city ordinance preventing them from operating such equipment before 8am. We also have Security on property 24hours a day, so please do contact the Front Desk if you experience noise from another room and we will gladly send Security to contact the guests causing the disturbance. Again, I am very sorry for the inconveniences you experienced and I hope you will view these as isolated incidents when making arrangements for future accommodations in Sacramento!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (252)
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Washington DC, District of Columbia
Level 6 Contributor
223 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 24 November 2013

I was speaking at a university, who put me up at the Hyatt. Located directly across from the state capitol, this is a sleek and well-appointed hotel.

The lobby has a long bar, with the right combination of privacy and buzz and a well-chosen wine list. The front desk has that international look, fitting for the capital of the seventh largest economy in the world.

Rooms have all the latest conveniences, with flatscreen television, a comfortable chaise lounge for reading (with a reading light, something many hotel designers forget), lots of outlets for the electronics well all burden ourselves with, and a very comfortable bed. Ask for one overlooking the state capital and its dome. I found that free wifi worked in my room.

I thought the buffet breakfast in the lobby lounge looked a bit spare for what they were asking, but there's a Starbucks just outside the hotel's front entrance where you can have caffeine and the chain's regular breakfast. Hotel wifi works there, too.

The front desk and bellhop staff could not have been more helpful, and were knowledgeable about the hotel, the neighborhood and the city.

Room Tip: Ask for a room with a view, above tree level.
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank boybanker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megahn S, Manager at Hyatt Regency Sacramento, responded to this review, 7 December 2013
I'm thrilled to hear you enjoyed your accommodations during your stay in Sacramento! I will definitely share your kind words with our Front Desk and Guest Services team. Thank you for posting your review!
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Bethlehem
Level 5 Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 November 2013

The room is nice, typical Hyatt. Beds are comfortable. This time I had quiet room at the end of the hall, probably upgraded because I am a Hyatt Gold Passport member. This is free and worthwhile. Did not receive my morning paper but minor problem. Breakfast is good but very overpriced. We had a working lunch at our meeting which was salad and several hot dishes which were flavorful. We have many vegetarians in our group and they can handle that type of service. Dawson's is of variable food consistency.The restaurant behind the Hyatt-Esquire Grill has had consistently good food. I would recommend it for dinner.

Room Tip: Rooms in the front have park views but also may have some light/ noise from the driveway. Rooms in t...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank skiqueen500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megahn S, Manager at Hyatt Regency Sacramento, responded to this review, 7 December 2013
Thank you for your kind words and for being a member of our loyalty program, Gold Passport! I'm glad to hear you enjoyed your stay and your meeting went smoothly. I will definitely share your feeback with our Banquet and Catering teams!
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Austin, Texas
Level 6 Contributor
128 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 21 November 2013

I stayed here for a conference, so my experience is not for the average tourist. The location is great - I had a huge window that overlooked Capitol Park. The leaves were changing, and those, coupled with the palm trees, made for a nice view. The room was big, well-appointed and comfortable. The staff was very friendly and took extra time to go through any questions I had (like helping me figure out transportation choices). The food was very good and they try to use local and organic ingredients as much as possible. The meeting rooms were nice and comfortable. A good experience.

Room Tip: Ask for a room with a view of Capitol Park
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Green Features: The hotel has done quite a bit for the environmental practices. Also consider that it is California and there is a culture towards that that doesn't exist in other places.
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KateZ1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megahn S, Manager at Hyatt Regency Sacramento, responded to this review, 7 December 2013
Thank you for your fantastic review! I'm so glad you had the opportunity to visit while the Capitol Park transitioned in to Fall, it really is a lovely view!
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Kelowna
Level 6 Contributor
530 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
Reviewed 15 November 2013

Recently enjoyed two nights at the Hyatt Regency in Sacramento. The service was outstanding. Very convenient to everything downtown. The rooms are very comfortable and great to do work in.
Ask for a higher floor with an odd number room, this will give you the views of the church.

Room Tip: Ask for an odd room number on higher floor, overlooking church. Beautiful views
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Perseverance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megahn S, Manager at Hyatt Regency Sacramento, responded to this review, 7 December 2013
Thank you so much for sharing your stay! I'm so glad you enjoyed your view of the church and get a little work done. We look forward to having you back as our guest!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 November 2013

This hotel will nickel and dime you to death. All the extra charges are unreasonable and unnecessary. The restaurants in the hotel are obviously trying appeal to the Sacramento community and not the patrons of the hotel. The internet access is mediocre at best which is unacceptable when paying $15.00 dollars a day. The parking will cost you $17.00 a day to park your own car. There's a waiting list to have a refrigerator in you room, the air conditioning within the room is very loud and clunky and the street noise is unbearable. You can actually hear conversations that are happening outside the hotel on the street when your window is closed. I will never come back to this hotel or any Hyatt Regency and most importantly I will recommend to my Associates, Family, and Friends to stay clear of this place.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank K R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level 5 Contributor
83 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 12 November 2013 via mobile

This is a well run hotel, with an incredibly well trained staff. Little touches like the desk clerk coming around the desk to hand you your key make all the difference in the world.

The breakfast buffet is wonderful, and the early morning service staff was excellent.

The food all around is great, and Dawson's is spectacular.

I agree with other reviewers that the guest rooms are noisy. You can hear what is going on in the next room pretty clearly.

Bedding and linens are very nice.

Enjoyed my stay very much.

Stayed November 2013, travelled on business
Helpful?
Thank GWM160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megahn S, Manager at Hyatt Regency Sacramento, responded to this review, 23 November 2013
Thank you for posting your review! Hopefully we will see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Sacramento

Property: Hyatt Regency Sacramento
Address: 1209 L St, Sacramento, CA 95814-3942
Phone Number:
Region: United States > California > Sacramento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Sacramento
#1 Spa Hotel in Sacramento
#1 Luxury Hotel in Sacramento
#3 Family Hotel in Sacramento
#3 Business Hotel in Sacramento
#8 Romantic Hotel in Sacramento
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hyatt Regency Sacramento 4*
Number of rooms: 503
Official Description (provided by the hotel):
Located across the street from the California State Capitol and adjacent to the Sacramento Convention Center, our contemporary hotel in downtown Sacramento offers passionate hospitality and inviting spaces where everyone gets the VIP treatment. Designed for the modern traveler, our hotel features spacious rooms and suites, a fitness center, full-service spa, and resort-style pool with a hot tub and cabanas. When you want to explore the area, you're just steps from exciting shopping, theaters, landmarks, and popular attractions, like Old Sacramento and Golden 1 Center. ... more   less 
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Also Known As:
Hyatt Regency Sacramento Hotel Sacramento
Sacramento Hyatt Regency
Hyatt Sacramento

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