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“Great atmosphere, friendly staff!”

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Hilton Sacramento Arden West
Ranked #9 of 81 Hotels in Sacramento
Certificate of Excellence
Spokane, Washington
1 review
“Great atmosphere, friendly staff!”
Reviewed 18 June 2014

Every time I stay at this property, I feel like I'm coming home. The staff are always friendly, consistently helpful and the property is clean. The rooms are quiet, beds are comfy and the showers inviting. Whenever I travel to Sacramento, I look forward to my stay at the Hilton Arden West.

I work for a mid-sized mortgage company, the Hilton has hosted our semi-annual sales retreat and have done a phenomenal job both times. The food is fresh and plentiful and the drinks are cold and refreshing.

Room Tip: I always stay on the upper floors which have a great view.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review, 25 June 2014
Dear Hal S,
Thank you for taking the time to share your experience with us through Trip Advisor. It is great to hear from you and we truly appreciate your comments as they are read by the whole team! We look forward to welcoming you back to your home away from home the next time you are in Sacramento!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (108)
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English first
Fairfield, California
Level Contributor
3 reviews
3 hotel reviews
Reviewed 18 June 2014

I am attending a teacher's conference this week. I just wanted to say that we were all so impressed with our lunch! Usually when we go to these conferences the hotel food leaves a lot to be desired. We had roasted vegetables, chicken cacciatore, pasta, spinach manicotti and fresh rolls. Everything was good. The chef should be commended! Oh yeah and the Minestrone soup was delicious too. Some of my colleagues stayed in the hotel last night. They said they had a blast!
I'm looking forward to tomorrow's lunch.

  • Stayed June 2014, travelled on business
    • Cleanliness
    • Service
Helpful?
Thank danitavdd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review, 25 June 2014
Dear danitavdd,
Thank you for taking the time to review our hotel on Trip Advisor. We are glad to hear that you enjoyed our chef and culinary team’s work. Please come join us again for any meal, the Harvard Street Grill and Cameo Lounge (located in the hotel) both have wonderful menus and a great staff to serve you!
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El Sobrante, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 June 2014

This hotel is in a perfect location to everything. It is close to the connecting highways of Sacramento and near so many places to eat and shop. The staff is very friendly and accommodating. They are pet friendly and have a pool. They have a great breakfast buffet and spacious rooms. What is not to like.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Gibran F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review, 25 June 2014
Dear Gibran F,
Thank you for joining us here at the Hilton Sacramento Arden West. We appreciate your kind comments and are very pleased you enjoyed everything we have to offer. We hope you will be our guest again very soon and thank you for sharing your experience with Trip Advisor.
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Porterville, United States
1 review
Reviewed 11 June 2014

Staff were very friendly, accommodating and eager to help. Nice hotel with good rooms, and a great location. Bed was very comfortable and clean. Hotel lobby was clean and cozy. Nice, big parking but you have to pay 9 dollars a day.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Salma A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review, 13 June 2014
Dear Salma A,

Thank you for taking the time to share your positive expereince with us through Trip Advisor. We are happy that you found many things about our hotel to your liking. Our staff strives to provide great customer service to all our guest and I truly appreciate you pointing that out. We hope you will join us again very soon.
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1 review
Reviewed 9 June 2014

Recently stayed at this Hotel great location.. which is also very close to the Mall and convenient for shopping.Rooms are comfortable and clean.Staff were very friendly and observed the bell desk staff assist in helping elderly couple with directions.Would definitely recommend this hotel to friends

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suresh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review, 10 June 2014
Dear Suresh R,
Thank you for taking the time to review us on Trip Advisor. We truly appreciate our guest’s feedback and I am happy to hear that you were comfortable during your stay. We hope you will join us again very soon.
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Modesto, California
Level Contributor
4 reviews
4 hotel reviews
Reviewed 8 June 2014 via mobile

We recently had a great weekend at this Hilton. From the service to the delicious food the weekend was fantastic. By the way, having the mall next door is an incredible amenity. When traveling to the Sacramento area again we will definitely choose this hotel.

Stayed May 2014, travelled as a couple
Helpful?
Thank lillikins69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review, 10 June 2014
Dear illikins69,
Thank you for staying with us. I am so happy to hear you had a wonderful weekend with us. We hope you will join us again very soon and thank you for the great review on Trip Advisor.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma
Level Contributor
145 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 8 June 2014

My favorite Hilton in Sacramento. Always clean, quiet, and comfortable rooms. One of the nicer executive lounges - sufficient room and a good selection of appetizers, desserts, and breakfast items (except no eggs or bacon). Drinks are a little expensive though. I have stayed there quite a few times and did not notice til this time the room safe which was hidden in the nightstand (who knew?!) Had breakfast for the first time in the restaurant and it was a great buffet. But I did notice one of the waiters sneaking a piece of bacon from the buffet with his fingers! Very nice gym although I can never figure out how to get the tv to work ... My bathroom faucet handle was loose and leaking - I'm thinking someone other than me should have noticed that.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jkren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer A, Front Office Manager at Hilton Sacramento Arden West, responded to this review, 10 June 2014
Dear Jkren,
Thank you for reviewing us on Trip Advisor. I appreciate your comments and we will be addressing those in the appropriate areas. I am very happy to hear that we are your choice hotel in Sacramento. We appreciate your business and look forward to welcoming you back again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Sacramento Arden West

Property: Hilton Sacramento Arden West
Address: 2200 Harvard St, Sacramento, CA 95815-3306
Phone Number:
Region: United States > California > Sacramento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Sacramento
#16 Family Hotel in Sacramento
#27 Business Hotel in Sacramento
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Sacramento Arden West 3.5*
Number of rooms: 332
Official Description (provided by the hotel):
The newly renovated Hilton Sacramento Arden West is a full-service Sacramento hotel centrally located in the Sacramento Point West Marketplace. Perfectly located, our hotel in Sacramento has everything within reach with Downtown Sacramento just a quick 4 mile drive away. Providing comfort and luxury to each of our visitors, the Hilton Sacramento is the only full-service, high-rise Hilton hotel in Sacramento. Our Sacramento hotel also offers both business and leisure travelers outstanding accommodations and superior service for an excellent stay in Sacramento, California.Our 100% non-smoking hotel features many amenities for your convenience, including Starbucks Coffee, a complimentary shuttle service to and from the Arden Fair Mall, high-speed wireless Internet access (fees apply), an outdoor pool and deck area with lounge seating, and a modern Fitness. We also provide an onsite gift shop, 18,000 square feet of flexible meeting space, and an open atrium dining area. For our Executive Guests, our Concierge Level features an exclusive lounge area offering complimentary continental breakfast, evening hors d'oeuvres, and late night sweets (Mon-Thu). ... more   less 
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Also Known As:
Hilton Sacramento Arden West Hotel Sacramento
Hilton Hotel Sacramento
Sacramento Hilton

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