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“Night stayed at Best Western in John Jay Inn”

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Best Western John Jay Inn
Ranked #33 of 81 Hotels in Sacramento
A TripAdvisor Member
“Night stayed at Best Western in John Jay Inn”
Reviewed 28 January 2014

There was no hot water while we stayed one night in this location it was inform by staff but there was no estimation of time that was posted when well this be fix by the staff. Also the hot tub was dirty. The location was not that appealing it was confusing where to enter through their parking lot area.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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204 reviews from our community

Traveller rating
    71
    69
    33
    20
    11
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
central point
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 December 2013

Tub had black mold all around it. Hotel offered no maps to local restaurants. No decent restaurants in close vacinity, only fast food places like McDonalds & Burger King. Would definitely not stay here again.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank JAMES W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Big Bear Lake, California
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 December 2013

Just came from another BW on the OR Coast that was lovely which puts this one to shame. BW has to be more consistent in its product to keep me interested in getting points toward a free hotel stay in their club. There were no wash cloths, no soaps etc. And no spare blanket! I got in after 9pm last night and was exhausted so I just jumped in the shower in preparation to go to bed. Long road trip that day. No hot water! Ok, there was a sign that said they were working on a water issue, but I was told to take a shower before 9 am and there weren't many guests so I should be all right. This was before 9 am. It was 9 pm! Come on! Don't rent out your rooms if you can't provide hot water! Tried again this morning at 8 am. Luke warm water. I froze last night. Just on thin blanket on the bed and no spare. Too tired to get up, get dressed and ask for another. Turned on the heater...noisy and on and off all night. I didn't fall asleep till after 2am. Sigh... And, the room on the first floor has parking safety lights shining on the blackout curtains which are short so light comes in the room through the bottom. Hence, I'm up early. The too is dowdy and needs an update. Chipped paint, scratches. Looking slightly seedy. Entry way was very poor condition. The lobby was fine. Found out even though I gave my member card to the gal last night at check in, I didn't get my points. Do I want.my points?

Room Tip: Don't stay on the bottom floor
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  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank In2trees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakdale, CA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 December 2013

This motel has a large lobby. We got there late in the evening and the person was there promptly at the desk.... didn't have to wait. The room met our needs well.... nice clean and comfortable. We were at a family reunion and the location of this motel was was excellent for us.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank mjoygOakdale_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carson, ca, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 December 2013

I will give this Best Western in Sacramento, CA a 3 star rating. Location is good and have plenty of parking. The rooms are decent size, but need to update or re-arrange some things to make it hi-end or more attractive. Overall, this was a good value for the service received.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Charles H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redding, California
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 November 2013

Stayed at the John Jay on Business. The location was good as I had business at the medical centers in the area and it is one of the closest hotels. The room was adequate. Bed was comfortable. The price was good and the room within expectations given the price I paid. I would stay here again on business if I am in the area.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank mlpick3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern California
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 November 2013

Very friendly staff, they even recommended a great restaurant for dinner. Room was very clean, had flat screen tv and fridge. Had a pretty good cont. breakfast. Nothing fancy by any means but great place for the money. Very easy hotel to get to. Stayed here for a BB tourney in Galt, Will def stay here again.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rlbglenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western John Jay Inn

Property: Best Western John Jay Inn
Address: 15 Massie Ct, Sacramento, CA 95823-4301 (Formerly BEST WESTERN John Jay Inn)
Phone Number:
Region: United States > California > Sacramento
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Sacramento
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western John Jay Inn 2.5*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travel Republic (UK), Traveltool, S.L.U., TripOnline SA, Agoda, Ebookers, getaroom.com, Evoline ltd, Cancelon and HotelQuickly so you can book your Best Western John Jay Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sacramento
Sacramento Best Western

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