We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Friendly staff and Clean room”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
DoubleTree by Hilton Hotel Sacramento
Ranked #14 of 82 Hotels in Sacramento
Reviewed 14 January 2014

This is the second time I have stayed at this Double Tree. The first was for a conference that was in the hotel and this time was for work in Sacramento. The staff is friendly and the room was clean. Both ice machines in the wing we were staying in were broken and we were far from the lobby so were unable to have cold drinks in the room. The coffee maker could have been in better shape. I would ask for a microwave and fridge on my next stay. I also want to be closer to the lobby of hotel.

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank CindyLouSantaRosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosminNicula, Manager at DoubleTree by Hilton Hotel Sacramento, responded to this reviewResponded 16 January 2014

Dear CindyLou,

Thank you very much for your loyalty to our hotel. I am happy to see that we are the hotel of your choice every time you are visiting the area for the conference. Please know that your feedback regarding the coffee maker and the ice machines will be followed up upon. I will make sure that our staff will be recognized for their service provided.

Come back and see us soon. We will have a quiet room with microwave and refrigerator ready for you.

Sincerely,
Cosmin Nicula
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,416)
Traveller rating
Traveller type
Time of year
Language

1,052 - 1,058 of 1,416 reviews

Reviewed 13 January 2014

Rooms were spacious and had under gone a make over with new furnishings and carpet. The service at the front desk was great! The food and bar was a nice suprise too. The location was perfect as the Sac. Mall is right there with all kinds of eating and entertainment options. All in all this the place to be!

  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Gary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosminNicula, Manager at DoubleTree by Hilton Hotel Sacramento, responded to this reviewResponded 16 January 2014

Dear Gary P,

Thank you very much for taking the time to fill out a survey regarding your experience. I am happy to see that you had a n enjoyable stay and you took advantage of everything we have to offer. We wish you a great rest of the week and we hope to see you again soon.


Sincerely,
Cosmin Nicula
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014

The property is a little dated, but the staff is wonderful. They have a great pool and exercise room, and the hotel overall is fairly quiet. I have found the food to be good, and the room service is quick and friendly. Internet is speedy and while the some of the rooms could use a face lift, they are clean and in good repair, the bed and pillows are wonderful

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Bryan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosminNicula, Manager at DoubleTree by Hilton Hotel Sacramento, responded to this reviewResponded 16 January 2014

Dear Bryan V,

Thank you very much for the survey. I am happy to see that you have enjoyed what our property has to offer. We are hoping to see you soon.

Sincerely,
Cosmin Nicula
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014

I recently attended training in Sacramento CA. and was given the choice of the Crown Plaza or the Double Tree. This was an easy choice as I'm a Hilton Honors member. I booked the room directly with the hotel over the phone and was told that my stay would include a continental breakfast. Unfortunately no breakfast was included and the one meal I did have at their restaurant was cafeteria quality at best. The room wise nice but was in an isolated part of the complex. Overall, I will probably try the Crown Plaza in my next business trip to Sacramento.

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Eric S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosminNicula, Manager at DoubleTree by Hilton Hotel Sacramento, responded to this reviewResponded 16 January 2014

Dear Eric S,

First of all I want to thank you for choosing our hotel during your recent training you attended in Sacramento. I am sorry to see that your experience was not a great one. You did provide us with some specific feedback. I want you to know that we will share the feedback with our team and we use your comments to improve and learn. We would like for you to give us another chance in the future and prove to you that you have made a great decision by choosing DoubleTree by Hilton Hotel, Sacramento.

Sincerely,
Cosmin Nicula
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2014

Everything was great especially the service. The front desk and someone in hospitality offered to help me to my room and help carry my bag. The parking was easy and hotel location was terrific. Close to the freeway, shopping mall and restaurants. The building interior was a little older than expected. Over all I would stay again. The only negative was that shower had a little mildew.

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank ajimenez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosminNicula, Manager at DoubleTree by Hilton Hotel Sacramento, responded to this reviewResponded 12 January 2014

Dear ajimenez,

Thank you very much for your review. I am glad to see that you received great service during your recent stay with us and that you enjoyed what our property has to offer. I apologize for the condition of the shower, but we will make sure that the housekeeping team is informed about it and they will take necessary actions to eliminate such occurrences in the future.

Have a great day and we hope to see you again soon.

Sincerely,
Cosmin Nicula
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2014

No matter what time we roll in this hotel is always great!! Clean lobby and rooms. lots of good size ballroom space. nice staff. large sleeping rooms!! and who wont smile with a fresh hot cookie at check in!!

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Rochelle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosminNicula, Manager at DoubleTree by Hilton Hotel Sacramento, responded to this reviewResponded 12 January 2014

Dear Rochelle T,

Thank you very much for the wonderful survey. I am glad to see that our staff took great care of you and that you had a memorable experience. Please come back and see us soon. More cookies are waiting for you.

Sincerely,
Cosmin Nicula
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2014

Staff was great, the room was very net and well done. When placing a call to the front desk, the call would get picked in a timely manner. I must also say that staff at the Double Tree is well trained to provide the best customer service possible

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank TENDAI M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosminNicula, Manager at DoubleTree by Hilton Hotel Sacramento, responded to this reviewResponded 12 January 2014

Dear TENDAI M,

Thank you very much for the five stars survey posted on TripAdvisor. I am glad to see that our staff took care of all your needs and made you feel taken care of.

Looking forward to your return.

Sincerely,
Cosmin Nicula
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sacramento hotels
4.4 mi away
Hilton Garden Inn Sacramento/South Natomas
0.4 mi away
Hilton Sacramento Arden West
Hilton Sacramento Arden West
#11 of 82 in Sacramento
872 reviews
6.0 mi away
Crowne Plaza Sacramento
Crowne Plaza Sacramento
#36 of 82 in Sacramento
290 reviews
Show Prices
Show Prices
Show Prices
1.9 mi away
Larkspur Landing Sacramento
Larkspur Landing Sacramento
#12 of 82 in Sacramento
453 reviews
3.6 mi away
Hyatt Regency Sacramento
Hyatt Regency Sacramento
#4 of 82 in Sacramento
1,737 reviews
4.3 mi away
Embassy Suites by Hilton Sacramento - Riverfront Promenade
Show Prices
Show Prices
Show Prices

Been to DoubleTree by Hilton Hotel Sacramento? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel Sacramento

Address: 2001 Point West Way, Sacramento, CA 95815-4702
Phone Number:
Region: United States > California > Sacramento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Sacramento
Price Range: £85 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Sacramento 3.5*
Number of rooms: 448
Official Description (provided by the hotel):
The DoubleTree by Hilton Sacramento is a full-service, environmentally friendly hotel in Sacramento, centrally located to all of the exciting attractions and happenings in Sacramento. Located in the Point West Marketplace, our Sacramento hotel is within walking distance to the region's largest shopping mall, Arden Fair, featuring over 165 specialty stores. The Sacramento area welcomes business and leisure travelers with award-winning shopping, dining, and entertainment options. Conveniently located off Business 80, our hotel is just 5 minutes from downtown Sacramento, the State Capitol, Sacramento Convention Center, and Old Sacramento. We are 12 miles from the Sacramento International Airport (SMF), and provide convenient, ample parking. Boasting some of the largest guest rooms in Sacramento, each of our 448 non-smoking beautifully appointed rooms offers brand new Sweet Dream beds, an ergonomically designed workstation equipped with a two line phone and voicemail, and Internet service. Amenities include a hairdryer, luxurious bath amenities, an iron and ironing board, an alarm clock with MP3 connection, a flat screen TV with a variety of cable channels, and much more! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hilton Hotels Direct, Agoda, Travel Republic (UK), TripOnline SA, Ebookers, HotelsClick, Evoline ltd, Cancelon, HotelQuickly, 5viajes2012 S.L. and getaroom.com so you can book your DoubleTree by Hilton Hotel Sacramento reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Sacramento Hotel Sacramento
Sacramento Doubletree
Doubletree Sacramento

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing