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“Nice Stay”

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DoubleTree by Hilton Hotel Sacramento
Ranked #15 of 81 Hotels in Sacramento
United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice Stay”
Reviewed 18 January 2014

I had an unplanned stay here and found the check in easy with a good room rate.The room itself was very quiet and comfortable even for one on the ground floor.I didn't use any other facilities but it seemed like a nice place to stay for those needing more.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brett P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosminNicula, Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review, 21 January 2014
Dear Brett P,

Thank you very much for the five stars survey. I am glad that you had an enjoyable experience and we hope that next time you are visiting us, you will have more time to enjoy the rest of the facilities we have to offer.

Have a great rest of the week and we hope to see you again soon.

Sinceely,
Cosmin Nicula
Dirwector of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (146)
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English first
Forest Ranch, California
Level Contributor
4 reviews
4 hotel reviews
Reviewed 15 January 2014

We hadn't stayed in a Doubletree for several years, and were really impressed by the value received for money. Nice queen room, and very well-prepared food that actually struck us as inexpensive compared to room service and in-house restaurants at other major hotel chains. We are picky and we'd definitely stay here again.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosminNicula, Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review, 16 January 2014
Dear guest,

Thank you very much for the five stars survey posted on TripAdvisor. I am glad that you have returned to our hotel after many years and that you were impressed by our property and our service. Please know that we are sharing every survey with our team and we will address with them your specific comments regarding your experience.

Thank you for staying with us and please don’t wait for a few more years until you return. We would love to care for you more often.

Sincerely,
Cosmin Nicula
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boise, United States
1 review
Reviewed 15 January 2014

We stayed here on business while at the expo center nearby. We got a great expo-related rate. Rooms were very nice, great beds, and very friendly courteous staff. Highly recommended. The breakfast was a little spendy, but good. However, the front desk staff recommended a nearby local breakfast diner that was great!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Martin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosminNicula, Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review, 16 January 2014
Dear Martin K,

It seems like you had an enjoyable experience during your recent visit to Sacramento. Please know that your comments will be shared with the rest of the team.

Have a great rest of the week and we hope to serve you again in the near future.


Sincerely,
Cosmin Nicula
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, United States
2 reviews
Reviewed 15 January 2014

Was disappointed the room I requested wasn't available. I requested a king size bed and they said sorry its not ready use a two bed room. They gave free parking but extremely disappointed and wasn't happy with attempt to accommodate. There was also no refrigerator in the room. I also didn't get auto check out as I have previously. The documentation in the room stated all rooms with credit card were auto checkout. FOOD WAS EXCELLENT. Had skillet meals for breakfast and they were fantastic. Room was clean and staff was polite.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Shamin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosminNicula, Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review, 16 January 2014
Dear Shamin B,

First of all I want to thank you for taking the time to fill out a survey regarding your recent experience at the DoubleTree by Hilton, Sacramento. I am glad to see that our staff was polite and professional but I am disappointed to see that you encountered some inconveniences. Please know that your feedback is important and will be shared with the rest of the team. It gives us valuable information that will be used to train our team on deliver better service.

Thank you again for your survey and we are looking forward to your next visit.


Sincerely,
Cosmin Nicula
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Merced, United States
1 review
Reviewed 14 January 2014

I found the staff to be nice and helpful. The hotel is older but appears to be in the process of improvement. My only complaint was the bed was too soft for my back, but that isn't uncommon at hotels. Overall the stay was fine.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Scott D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosminNicula, Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review, 16 January 2014
Dear Scott D,

Thank you for your survey. It seems like overall you had a great experience despite the fact that the bed was a bit too soft. It is nice to see that our staff was attentive to your needs and took great care of you.

Have a great rest of the week and please come back to see us soon.

Sincerely,
Cosmin Nicula
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Novato, United States
1 review
Reviewed 14 January 2014

Nice hotel, extremely large. Staff gives pretty attentive service especially considering how huge it is, there was still a feeling of being attended to. It's a good idea to check in before parking otherwise you might park really far away from your room. The rooms were quiet.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Zaga M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosminNicula, Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review, 16 January 2014
Dear Zaga M,

While I was reading your survey, I was very happy to see that the hard work we put into training our staff paid off. Although we are a very large property, we are committed to deliver personalized service to all of our guests. Please know that your survey will be shared with the rest of the team and we will celebrate together.

Have a great rest of the week and please come back to see us soon.

Sincerely,
Cosmin Nicula
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shasta Lake, United States
1 review
Reviewed 14 January 2014

This was one of the finer experiences I've had with hotels in a large city such as Sacramento. I felt we got great quality, service and value. Come prepared to relax if you are a business traveler. If you have time to use the hot tub or workout facilities, those are extras.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Frank G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosminNicula, Manager at DoubleTree by Hilton Hotel Sacramento, responded to this review, 16 January 2014
Dear Frank G,

Thank you very much for the five stars survey. I am happy to see that you had an enjoyable stay with us. We are looking forward to your return.


Sincerely,
Cosmin Nicula
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Sacramento

Property: DoubleTree by Hilton Hotel Sacramento
Address: 2001 Point West Way, Sacramento, CA 95815-4702
Phone Number:
Region: United States > California > Sacramento
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Sacramento
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Sacramento 3.5*
Number of rooms: 448
Official Description (provided by the hotel):
The DoubleTree by Hilton Sacramento is a full-service, environmentally friendly hotel in Sacramento, centrally located to all of the exciting attractions and happenings in Sacramento. Located in the Point West Marketplace, our Sacramento hotel is within walking distance to the region's largest shopping mall, Arden Fair, featuring over 165 specialty stores. The Sacramento area welcomes business and leisure travelers with award-winning shopping, dining, and entertainment options. Conveniently located off Business 80, our hotel is just 5 minutes from downtown Sacramento, the State Capitol, Sacramento Convention Center, and Old Sacramento. We are 12 miles from the Sacramento International Airport (SMF), and provide convenient, ample parking. Boasting some of the largest guest rooms in Sacramento, each of our 448 non-smoking beautifully appointed rooms offers brand new Sweet Dream beds, an ergonomically designed workstation equipped with a two line phone and voicemail, and Internet service. Amenities include a hairdryer, luxurious bath amenities, an iron and ironing board, an alarm clock with MP3 connection, a flat screen TV with a variety of cable channels, and much more! ... more   less 
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Also Known As:
Doubletree By Hilton Sacramento Hotel Sacramento
Sacramento Doubletree
Doubletree Sacramento

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