I travel quite a bit for work and stay at Hilton brand hotels all the time. This hotel is my least favorite. All the previous Hilton brand hotels I've stayed at usually honor my preferences in my Hilton Honors profile. I like being on a high floor and my room was on the first floor. Granted there are only three floors, but it's a matter of principle.
I called front desk to ask if they had available rooms with flat screen tvs and he informed me that all the rooms still have the old tvs and not all buildings have gotten new tvs. I wouldn't have a problem with the tv if the website didn't show the queen room with a flat screen tv. In my opinion it's false advertising.
In the bathroom, there was an empty soap carton left on the sink and it just didn't feel like the bathroom was cleaned thoroughly. I don't think the carpet was thoroughly vacuumed because when I walked around barefoot when I first got there, I could feel crumbs/debris on the floor.
And the oddest thing, at previous DoubleTree's I've stayed at I usually get a welcome letter in my room thanking me for being a loyal guest and silver member. None of that here, but maybe I was expecting too much.
The front desk associate didn't even acknowledge he had my Hilton Honors number on file, which most do. I don't get the point of this DoubleTree having a Hilton Honors carpet and line when they don't even do anything special for you.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Sacramento is a full-service, environmentally friendly hotel in Sacramento, centrally located to all of the exciting attractions and happenings in Sacramento. Located in the Point West Marketplace, our Sacramento hotel is within walking distance to the region's largest shopping mall, Arden Fair, featuring over 165 specialty stores. The Sacramento area welcomes business and leisure travelers with award-winning shopping, dining, and entertainment options. Conveniently located off Business 80, our hotel is just 5 minutes from downtown Sacramento, the State Capitol, Sacramento Convention Center, and Old Sacramento. We are 12 miles from the Sacramento International Airport (SMF), and provide convenient, ample parking. Boasting some of the largest guest rooms in Sacramento, each of our 448 non-smoking beautifully appointed rooms offers brand new Sweet Dream beds, an ergonomically designed workstation equipped with a two line phone and voicemail, and Internet service. Amenities include a hairdryer, luxurious bath amenities, an iron and ironing board, an alarm clock with MP3 connection, a flat screen TV with a variety of cable channels, and much more! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Travel Republic (UK), Hilton Hotels Direct, Hotels.com, TripOnline SA, Evoline ltd, Cancelon, HotelQuickly, 5viajes2012 S.L. and getaroom.com so you can book your DoubleTree by Hilton Hotel Sacramento reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Doubletree By Hilton Sacramento Hotel Sacramento
- Sacramento Doubletree
- Doubletree Sacramento