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“Great location but not worth the overall sacrifice cleanliness.”

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Quality Inn Downtown
Ranked #46 of 81 Hotels in Sacramento
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location but not worth the overall sacrifice cleanliness.”
Reviewed 22 February 2012

The hotel is very dirty. I'am all for saving money but this room took the enjoyment from the out of town experience. There were exposed light bulbs without light shades, grease stains all over the carpet and pillow shams used in place for real pillows. If a frequent business traveler on a budget then give it a chance... but not otherwise.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jbella198077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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133 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Berkeley, California
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 January 2012

Quality Inn, Sacramento


This Inn is pretty good in terms of price. I saw this hotel as the best low price in Sacramento. However, you get what you pay for.

I had to get to this hotel in a last minute trip. They were very accommodating and got me a room on the third floor. There is an interesting security precaution of walking up the stairs to the gate that guards the second and third floors and you put in your room key into the slot to unlock. Clever.

The room I got was clean and presentable, nice Queen bed that was not too hard or soft. Good heater for the cold winter Sacramento nights. However, the shower ran pretty much hot and cold when it wanted to. Even with the fine finesse of the shower head and faucet, it was nearly impossible not to freeze or burn. I took a very short shower!

The next day I got a new room because I found I needed to stay one more night. This time I got a room on the second floor. Beware that the office people lock their door at night so you have to get their attention and knock on the door for them to open up. Not sure why. The neighborhood looked safe to me.

Anyway, the complementary coffee was there, but NO coffee machine! And when I tried to use the auto hairdryer, it burned out. And watch their alarm clocks. I found that the previous guest apparently set the clock for 7:30 AM or so. The staff should turn the radio/alarms off when taking care of the room for the new guest.

Complimentary breakfast is not bad. Scrambled eggs and sausage, coffee, juice and some great California oranges top the menu.

Bottom Line: The staff are friendly and the maid staff know what they’re doing which is great. But the lack of attention to detail, water pressure and heat needs more attention from management. Oh, there is a TripAdvisor logo on the window, so they do read the reviews!

Room Tip: Lower floors have better water pressure and you won't get the hot/cold water experience. Down 1...
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank morgie55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 November 2011

Four of us stayed here on the recommendation of a guidebook during an impromptu overnight stop in Sacramento. It looks a little shabby from the outside, but for the price, all in all it is an excellent deal. I think we paid around $90 for the room and that was split between four - bargain!

The receptionist was very helpful taking us to see a couple of rooms and working out a deal for us. We chose one of the larger corner rooms with two queen beds and found it perfectly acceptable. Sure, it's a bit dated but it was clean and in a good condition with all the usual motel facilities.

The free parking was a bonus and the breakfast was a plesant surprise with boiled eggs and make your own waffles in addition to the usual pastries and juice. There is also a small pool but we didn't try it.

The location can't be beat as you are an easy stroll away from lots of restaurants and sights plus if you happen to be there on the second Saturday of the month (as we fortuitously were), you're right in the midst of the art gallery walk.

Room Tip: Corner rooms are the largest and check out the excellent Sunday farmers market in Sacramento.
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  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank greymanu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 26 September 2011

As others have said, this is an old property.

I used Choice Hotels rewards for my stay and found 8,000 points per night with the downtown location a good value.

Check-in with Frances was friendly and efficient. The elevator is slow, but functioned fine. My room on the 3rd floor was clean and spacious with a mini fridge. The comforter under the bedspread was a box-stitched down-like comforter that seemed brand new. Pillows and towels were fine. My bare feet were a little dirty from walking around on the carpet. The bathroom was clean and well-stocked with towels, tissue and shampoo / soap.

I didn't hear any noise from next door neighbors, if I had any. Street noise wasn't noticeable maybe because of the fan or a/c running. No problems with the [free] wifi signal.

I did not use the pool, which is next to the lobby. It wasn't sparkling clean, but looked like it needed a little filtering.

Breakfast was good considering it's typical American hotel Continental - all carbs, no proteins - cereals, yogurt, pastries, muffins, juice and coffee. The waffle maker was a plus.

Safety wasn't an issue. As a solo female traveler, I never felt unsafe walking in the area day or evening and appreciated the need for key card at the gate to the elevator.

There's a Starbuck's with limited hours [8pm Mon-Sat, 6pm Sun] right around the corner at 15th & H St. Many restaurants 2+ blocks away along J Street.

Overall, my experience was very good. I would definitely stay there again.

PS - If you're looking to use your Choice points and don't want a property with exterior corridors, the Clarion a half-block away is 10,000 per night. Check for my review there too.

  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank inthe831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wollongong, Australia
Level Contributor
157 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
Reviewed 6 August 2011

This hotel ain't real pretty on the outside, but for the price and location, it's pretty hard to beat. We stayed here for a week in July to attend a National Convention.

Yes, we could have stayed at one of the three "official" convention hotels, which had a negotiated "special" rate. But, for around half the total, we stayed as close to the Convention Centre as the closest "official" hotel and had included breakfast, WI-FI, coffee in the lobby, local phone calls and parking.

For our inclusive rate (less than $600 for 7 nts), we were comfortable, safe (security gates at each floor), fed in the morning and couldn't wish for better. Yes, there was some noise from a nearby nightclub with patrons leaving late at night, but with the air/con on, it was hardly noticeable.

Our room was #207, which was located next to the elevator, ice machine and drink machine, whic concerned us on checking in. But, not a sound or vibration from any of them.

We have to mention the location again. Not only is it one block from the Convention Centre, but one block from the Governor's Mansion, two blocks from the K Street Mall and just a few more to the State Capitol complex. There are also a good variety of eating places nearby.

Well worth considering this hotel whether on business or vacation. Do yourself a favour and save a few dollars.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank L&M_from_Oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
96 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 26 July 2011

I think they key to this Quality Inn is managing your expectations. It's not the most modern property, and it shows in many places. Some parts look shabby and old, including occasional aspects of the room finish. However, the location is hard to beat for the area.

The staff I encountered ranged from neutral to friendly. Free parking, breakfast and wi-fi can't be ignored. The beds were comfortable, the TV channels plentiful and the shower relatively powerful. The immediate area surrounding the hotel offers access to plenty of Downtown eateries and bars.

Yes - there are undoubtedly nicer hotels in Sacramento. There are newer ones also. However, if you're paying the quite reasonable prices that the Quality Inn is charging for the rooms, expect that not everything will be perfect and new, and you might find that the Quality Inn is a choice worth considering.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank colmirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
98 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 19 June 2011

The price was very good ($65 without tax; $74 with tax) with free parking (we've never had any problems in parking there). However, the room was a disappointment. The black chair was stained all over; it'd be better that the room din't have any chair, than to have one like that...
The floor in the shower stall was cracked as you can see in the photos -> room 220) and the towels were very thin. TV was OK, although I don't remember if it had many channels or not; didn't see it too much, anyway. The bed was comfortable enough. The sink area was also fine with granite stone. We would hear some street noise (both nights) and people talking loud (in one night).
In the reception the staff was quite indifferent, but check-in and chek-out was fast. Complimentary breakfast was also OK (there was toasts, yogurt, eggs (boiled and scrambled, waffles, juices, milk, coffee).
Next time I prefer to pay more and have a more decent room!

Room Tip: Probably not staying in this hotel...avoid 220!
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  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank CIVOG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn Downtown

Property: Quality Inn Downtown
Address: 818 15th Street, Sacramento, CA 95814-2009
Phone Number:
Region: United States > California > Sacramento
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #46 of 81 Hotels in Sacramento
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Quality Inn Downtown 2.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Quality Inn Downtown Hotel Sacramento
Quality Inn Sacramento
Sacramento Quality Inn

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