It was certainly not a "luxury" hotel but got the job done. I paid for the room prior to my stay but Southbridge charged me again during checkout. Southbridge did recognize the problem and assured me the pending status of the second charge "would not clear my account and to call if there was a problem." Well, there were many problems. I was charged and it took a week and SEVERAL phone calls from both me and my bank before they reversed the charges. Their accounting/billing department is antiquated and they acted as though they were inconvenienced by my persistence in getting this matter handled. It's a nice location but don't stay here! Plus there were ants in the room.
- Official Description (provided by the hotel):
- Southbridge Napa Valley is located on Main Street in the historic town of St. Helena in the heart of America's most famous wine growing region. ... more less
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- Also Known As:
- Inn At Southbridge Hotel St. Helena
- Southbridge Inn
- Southbridge Napa Valley St. Helena, California