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“Hotel not up to beautiful setting and price”

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Wine Country Inn & Cottages
Ranked #2 of 9 Hotels in St. Helena
Certificate of Excellence
Vancouver
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Hotel not up to beautiful setting and price”
Reviewed 16 June 2014

We have stayed here before, but the prices keep increasing. The setting in a vineyard is as beautiful as ever.

The rooms however are not what they could be. Despite an updating, our room in the lodge looked tired. The bathroom was adequate. The brass/iron frame bed was too high and small for real comfort. The room was large and the view over the vineyards remained lovely.

The breakfasts have gone downhill. There was a lot of bread, a small selection of fruit, sweetened yogurt, very sweet granola, hard boiled eggs, and a prepared egg dish. Most of it is not for the health-conscious, or for those those who love bacon or sausages.

The hotel seems to be trying to attract the young romance market. There is a constant slide display in the main common room that shows young couples or singles in various states of dress. It's tiresome, intrusive and tacky, especially in the context of a beautiful natural setting.

We have not found anywhere better to stay in the area in the same price range, so would probably return despite the downsides. The Silver Rose in Calistoga was more comfortable and less costly, but now only takes corporate customers.

  • Stayed June 2014, travelled with friends
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Helpful?
1 Thank Billie61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoveToTravelFar, General Manager at Wine Country Inn & Cottages, responded to this review, 18 June 2014
Dear Billie61,

Thank you for sharing your opinions about your recent stay. I'm disappointed that not everything met with your approval.

Part of the charm of a 20-year-old+ property like ours is the comfortable feeling. Part of the challenge of a property like ours is that, yes, rooms in particular can become slightly outdated. Please know that we renovate 2-4 rooms every year. I'm not certain which room you folks stayed in, so perhaps you stayed in one due very soon for the proverbial "fresh coat of paint."

I will review with Chef Ryan our breakfast selections. We do tell guests at checkin to please speak up if they have any special requests, which we are happy to fulfill within reason.

For your next visit, I would like to suggest that you reach out to me personally, and I will help guide you to one of our recently renovated rooms. You can reach me directly at tim@winecountryinn.com. We will of course extend to you our 15% return guest discount. Our prices have gone up slightly over the years, but always (we feel) with a corresponding new amenity for guests (such as our complimentary evening car service to local restaurants, etc.).

My best wishes,

Tim Polk
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (307)
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English first
Chicago, IL
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 14 June 2014

I chose this place b/c I go to Napa on biz frequently and it's nice to stay in the Valley and not drive all the way to Napa. It's not a business-type of place, but it worked perfectly. Great free WiFi, great (fast) serve-yourself breakfast, and nice to come back to wine in the lobby at day's end - great to meet local producers and taste (and buy!) Staff super-friendly, beds super-comfy. would definitely return for a proper vacation stay! You're five minutes from the nearest wineries and great central access to the entire valley, and easy trip up to Calistoga and beyond to Sonoma.

Room Tip: Room 1 was great. First floor; beautiful private patio overlooking vineyards.
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  • Stayed June 2014, travelled on business
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Helpful?
Thank LizBChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 June 2014

We stayed in queen 7. We started the one day trip with the Wine Tour. Worth every penny. The staff was really nice. Not having to drink and drive from any location or choosing which one of us could do more tasting was absolutely great. My wife and I agree it was best day ever and I wish we would have been in town longer to enjoy more of what it was offering. I would recommend this place to anyone and look forward to going back again.

Room Tip: Queen 7 worked for us.
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  • Stayed June 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoveToTravelFar, General Manager at Wine Country Inn & Cottages, responded to this review, 14 June 2014
Nick, it was great to meet the both of you on yes, your quick, one-night trip. I have to say, you two weren't here long, but you did it right! Roses upon arrival, our Inn-cursion wine tour, dinner at Press, and of course a stay in our Room 7, with that great balcony with the vineyard views. Please come see us again when you can stay longer, and Happy Anniversary again to you and Kylie. Cheers!

Tim Polk
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2014

My BFF and I just returned from our week in Napa Valley. This place is quiet, and surrounded by vineyards. One of their best attributes is they have a driver who'll take and pick you up for dinner if you say in the area. Our room was spacious and clean and had a great view. Their breakfasts were fantastic and they will accommodate any dietary needs- Just ask.

  • Stayed June 2014, travelled with friends
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Helpful?
Thank lsgpb69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoveToTravelFar, General Manager at Wine Country Inn & Cottages, responded to this review, 14 June 2014
We're so glad that you enjoyed your stay at The Wine Country Inn. We take great pride in keeping our grounds kept up, clean, and of course beautiful, with wild flowers, olive trees, and assorted foliage. And yes, guests also LOVE our evening Car Service to local restaurants. Our two drivers, Chris and Janelle, are very knowledgeable about the local restaurants.

We hope to have you stay with us again soon.

Best,

Tim Polk
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 June 2014

Tucked between Freemark Abbey and Duckhorn Vineyards, you would never realize it was a few hundred feet off Hwy 29. Room was very well-appointed. Grounds are immaculate. Fantastic breakfast served every morning. The real gem here however are the people. The front desk, groundkeepers, food preparation and housekeeping. Not to slight anyone else who is employed here but I must point out Janelle (Evening Driver) and Marty (our valley vineyard tour driver/chef).
My wife and I had a fantastic time dining in St. Helena and touring the local vineyards with an awesome couple from the great state of Georgia. Thank you.

  • Stayed June 2014, travelled as a couple
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Helpful?
1 Thank J R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
88 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 9 June 2014

Surrounded by vineyards and country lanes makes for one of the best quite intimate hotels in Napa Valley. Private transportation service to all of the restaurants allows one to relax over dinner and enjoy the ambiance of Napa.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
warsaw
Level Contributor
185 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 9 June 2014

We came here with friends, planned to stay here 2 nights, but ended up to book one extra as didnt want to leave! If ever back to Napa walley, will not even consider any other place.

+ Countryside location between wineyeards, close to St Helena
+ Fantastic staff & owners!
+ Pool area was really cool, it doesnt get advertised too much here
+ We had rooms in "older" main building, everything was so cozy and we really liked the style. Ok staircase gives little rustic feeling but doesnt matter at all
+ coffee / tea in the room and coffee being available at the lobby all day
+ views from our balcony
+ complimentary wine tasting + snacks every afternoon
+ complimentary shuttle to St. Helena restaurants
+ fast wifi
+ breakfast and THE chef (great help with all gluten free requests!)
+ free parking

Not to publish too sunny review, I'll try to find some downsides..

..still thinking..

ok..

- walls were bit thin at our side, could hear noise from other rooms although it didnt bother us
- not too many things in the walking distance (yes we know it's America...)

Despite being far from home, I know we will return here one day. Sooner or later.

Room Tip: all rooms are described on their website.
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  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank mokoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wine Country Inn & Cottages

Property: Wine Country Inn & Cottages
Address: 1152 Lodi Ln, St. Helena, CA 94574-9713
Phone Number:
Region: United States > California > Napa Valley > St. Helena
Amenities:
Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Luxury Hotel in St. Helena
#2 Spa Hotel in St. Helena
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Wine Country Inn & Cottages 4*
Number of rooms: 29
Official Description (provided by the hotel):
Immerse yourself in romance at the Wine Country Inn, an exquisite wine country retreat. Enjoy country estate-style accommodations tucked into five acres of gorgeously landscaped tranquil gardens, within minutes of Napa Valley's best Wineries. 29 warm, spacious guest rooms, most with terraces. Luxurious king and queen sized beds with finely woven linens, plush duvets and comfy pillows. A delicious, bountiful wine country breakfast served in the cozy charm of our Winery House dining room or al fresco overlooking the vineyards. ... more   less 
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Also Known As:
The Wine Country Hotel St. Helena
Country Inn St. Helena
St. Helena Country Inn
Wine Country Inn & Cottages St. Helena, Napa Valley, California

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