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“What's the fuss?”
Review of Hotel St. Helena

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Hotel St. Helena
Ranked #9 of 9 Hotels in St. Helena
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“What's the fuss?”
Reviewed 30 April 2013 via mobile

After reading the scathing reviews that I couldn't believe were true, we dropped in and asked for a tour. We were eagerly shown two rooms, which were clean and generally fine. We rented a room and had a pleasant stay. The location is great; in the middle of Main Street. It's a very old building, built in the late 1800's, so we expected things to be dated. Rates are high everywhere in Napa Valley, so again this was to be expected, however our room rate was within $20 of the place down the street and this place had far more charm. Not sure what the fuss is all about.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank TheVader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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106 reviews from our community

Traveller rating
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    52
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Hamilton, Bermuda
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 January 2013

Stay clear of this one, a rip off with a capital R
I could go on for weeks stating why not to go there, but instead I will leave that to your imagination. A bathroom sink with no stopper, when I enquired why..........................................................................................WAIT FOR IT I WAS TOLD THERE NEVER HAD BEEN, and to put a facecloth in the drain, abominable,straight out of the BATES MOTEL category.
Hell at $300 per night.!!!!!!!!!!!!!!!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank Bob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these St. Helena hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 October 2012 via mobile

Good location. Definately not worth the money. Hotel smelled funny, toilet flush was very loud. Surprisingly they do have wi-fi and a continental breakfast. Not worth 500$, would look closer at options next stayover.

Stayed October 2012, travelled as a couple
Helpful?
2 Thank Patrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York, United States
Level 3 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 October 2012

This is a classic example of expectations. The price on this hotel is WAY too high for what you get. What you get is fine if you were paying $100-$150, but when you are shelling out almost $400 for one night, it's pretty pathetic. Hotel is in a good location, but decor is dated, creepy and not very clean. Rooms are basic. We lucked out on parking, but were told when we got there that there were spaces, but shoppers usually park there and she 'didn't know what to tell us'. My advice - if you are going to pay this much, pay a little extra and find a nicer place.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SarahS0605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmel, California
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 September 2012

I have stayed in innumerable hotels over the last four decades - from modest to grand - and this one takes the prize for the worst value. The room was barely larger than the "queen" bed and offered no closet; just a hook on the back of the bathroom door. The bed was uncomfortable, the pillows like bags of cement. The only other furniture was a small, round bed-side table covered with an old floral cloth and sporting a telephone, a lamp and a box of Kleenex, and a bizarre, little white-painted cabinet with a few tiny drawers that was better suited to a garage than a bedroom. The bathroom was passable. Small and cheaply done, but passable. There might have been air conditioning - I could hear a hum - but if so there was no way to control it and we had to sleep with the window open. And what did all this splendor cost? A mere $365. Wow. Can't wait to return.

Room Tip: Book somewhere else.
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  • Stayed September 2012, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Neil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Clara
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 August 2012

The room was $480, smelled, was not cleaned probably in weeks, furniture is old, bedding stained and unwelcoming. I will write a review to appropriate authorities to shut it down dangerous to the health of the tourists.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank Raluca D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 4 Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 30 June 2012

We just stayed at this hotel due to the fact that we needed to just stay one night and they had no minimum night requirement. It was $400 a night for almost a dump...when we checked in they said "Oh, there is no TV working in your room". When we went to the "room" and I use the term loosely, there was no place to put the luggage without putting it on the bed when we were not sleeping. It was hot, the windows don't open (they put some sort of material in to stop it from moving). SO, BEWARE..this hotel is a pit for the money. If it was $300 less, it would be fine.
On the plus side, the bed was comfy, even for a double.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Glorianne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel St. Helena

Property: Hotel St. Helena
Address: 1309 Main St, St. Helena, CA 94574-1900
Region: United States > California > Napa Valley > St. Helena
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly)
Hotel Style:
Ranked #9 of 9 Hotels in St. Helena
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel St. Helena 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hotel St. Helena Napa Valley, California

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