I have stayed at Residence Inn about 5 times in the last year or so. They have recently updated the common areas and rooms. It is very tasteful, modern and very clean throughout. But let's be real many Hotels are these days. What really sets this Hotel apart from others in the area is the Customer Service. From the time I walked in the door, I was greeted by name with a big genuine smile. That may not seem like a big deal, but I had not been here in about 6 months. Laura was quick to recognize me and make me feel more than welcome. Through my stay, Marjorie did the same and made me feel welcome each day when I returned from work. Sandy K, the Director of Sales, made sure we chatted daily and that my stay was absolutely perfect! They wouldn't settle for anything less. She is a true gem. The entire staff is like this. It is obvious that Marianne, (I hope I spelled that right) the General Manager has put together and outstanding team. Listen, I am taking a moment on a Saturday to write this review because I want everyone to know what a great week I had there. If you are anywhere in the San Bernardino area, this is the only place to stay. I am a business traveler and stay in hotels about 30% of my life. I wish half of my experiences were this good.
- Official Description (provided by the hotel):
- The Residence Inn Hotel is the only extended stay property in the Inland Empire. Our suites are approximately 50% larger than your standard hotel room. All of our rooms feature a fully equipped kitchens and separate living room areas. We also offer a complimentary hot buffet breakfast and evening social hour. ... more less
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- Also Known As:
- Residence Inn San Bernardino Hotel San Bernardino
- San Bernardino Residence Inn
- Residence Inn San Bernardino California