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“Clean, comfortable room”

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Super 8 San Bruno /SF Intl Arpt West
Ranked #1 of 13 Hotels in San Bruno
Certificate of Excellence
GreenLeadersBronze level
Norway
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Clean, comfortable room”
Reviewed 29 June 2014

Was skeptical about Super 8 after reading negative reviews of other Super 8 motels. The reviews of this one were pretty good so I.decided to take a chance. I was not disappointed. Although the lobby was not impressive the condition of the room was. It was newly painted, bright and very clean. Carpets were in excellent condition and we're not stained or dirty. Everything in the room eas in good condition. The receptionist at check in was pleasant and helpful. We had an early flight and left before breakfast so I have no idea what it was like. Excellent value for the price of the room.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank raela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,104 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
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  • Russian first
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  • Any
English first
Philadelphia, Pennsylvania
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 June 2014

We stayed at Super 8 in June 2014 for 4 days. The free shuttle picked us up at San Francisco airport within a few minutes after calling the hotel. The room was clean and well maintained by the cleaning staff. The location was a few minute drive from the airport. The staff at the desk were extremely helpful and very friendly. The continental breakfast was adequate to get a start after a well rested night. The beds were comfortable and so were the nice showers in the bathroom. Walgreens is three minute walk on the right side of the hotel, where we picked up jugs of water and some protein snacks for breakfast during our stay. A two minute walk across the street from Walgreens is the bus stop for SamTrans and we took a bus (accepts dollar bills and coins) to Daly City and caught Muni 28 to reach Golden Gate bridge.
The Enterprise Car Rental is located within a 10 minute drive from the hotel and they pick you up and drop off, if you would like to drive to Yosemite or other places. We were a little cautious about the neighborhood, it was not bad, but may not be safe late at night. Sajj (a middle eastern restaurant was a 10 minute walk for some spicy chicken and nearby was the Mexican produce for inexpensive fruit. For a couple of days, we took the free shuttle to the airport, got on BART to go downtown and caught Muni buses and returned to airport and took shuttle back to the hotel. Please make sure to tip the shuttle drivers, it is not easy to drive on those highways and airport roads.
The internet, wi-fi access was great and we were able to print boarding passes at the hotel, the night before our return trip. For our early morning plane trip, we got up early and checked out at 4:45 AM, caught the free shuttle at 5 AM. Be advised that the shuttle serves many hotels and will pick up guests in several locations, before reaching the airport.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pilgrim_in_pr0gress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, TN
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 June 2014

I had to spend a few days in meetings all over the west bay and San Francisco. This hotel fit the bill. It was relatively cheap ($147 a night on hotwire, including taxes and fees), which was nice, and it was super-convenient. It was a 10 minute walk to the Caltrain station to get to my Silicon Valley meetings, and it was a 15 minute walk to the BART station to get to my San Francisco meetings. They have free transport to the airport and free parking in case you rent a car. The downside of this hotel is that it definitely looks worn and dingy. However, the beds are nice, the TV is nice, the wall art is nice, the rooms come with coffee, microwave and refrigerator, and the Internet is fast. And they have free breakfast. Add a fitness room, and I'd be giving it five stars.

There are a bunch of ethnic restaurants on nearby San Mateo avenue, and if you want more mainstream fare, the mall is adjacent to the BART station.

This is not a place to go for a romantic getaway, and I wouldn't be taking the kids here either. However, if you want a cheapish hotel room with great amenities and proximity to the airport, San Francisco and Silicon Valley, this is it.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TNThor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chico, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 June 2014

We chose the Super 8 because of good experiences we had had at other properties in the past. It was also convenient to SFO. This was a clean room, but old and worn. The bed was comfortable and the bedding was clean. I felt the towels should not have been sold at a garage sale. The breakfast room had four or five tables for two to three people, and a short counter with cold food choices. There was no hot food at all, but a mixture of cereal, toast, bagels, etc. The two desk people we encountered were pleasant and helpful. The property did have an elevator. The room we had curiously had an old jacuzzi with a French style shower head (i.e., no shower curtain). But it was very awkward: you had to climb up and sit on the 15-18" wide surround and then scoot your self across the surround down into the tub. I used it as a shower and would not have considered using the jacuzzi given the general wear of the property. It is close to San Francisco airport. But I found the idea of having paid $144 for the room online was surprising given how worn and down on the heels the motel seemed especially compared to some other Super 8 properties (for example, the one at South Shore Tahoe near the ski lifts. Excellent value. This was a disappointment and would have been at half the price. The room and bath were clean, and the bed was comfortable, but it wasn't worth half the price they charged. This is not far away from a hotel renting rooms by the week in San Francisco. I chose it to save money, but sometimes you wind up going too low for peace of mind.

Room Tip: Ask for a room facing west overlooking the parking lot at the rear, rather than the busy El Camino R...
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Green Features: They had a printed message on the bed about saving the environment by re-using your towels and sheets. I saw no other evidence of it in practice.
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DrJimJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prativ P, General Manager at Super 8 San Bruno /SF Intl Arpt West, responded to this review, 27 June 2014
Dear Valued Guest,

Thank you for your recent stay at our hotel. We are very sorry to hear that your stay was less than satisfying. I understand you had a smaller room with a jacuzzi tub in the bathroom. We do have plans to modify the existing setup. I am glad to know that you felt our rooms were cleaner and beds comfortable.
Again I am sorry to say that our breakfast room is small and cannot accommodate 25-30 people if they come at the same time. Our breakfast time is between 6:30 AM to 9:30 AM.We have 12 seatings as required by the brand standard. Also we serve the breakfast which is mandated by Super 8. Super 8's do not serve hot breakfast but we do have make your own waffles.
I am sorry to hear that you felt our hotel to be dated. We have recently remodeled our hotel and we are constantly working to make it better. We thank you for your time and hope you can give us another chance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 San Bruno /SF Intl Arpt West

Property: Super 8 San Bruno /SF Intl Arpt West
Address: 421 El Camino Real, San Bruno, CA 94066-4246 (Formerly Cal West Inn)
Phone Number:
Region: United States > California > San Bruno
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in San Bruno
#1 Green Hotel in San Bruno
#3 Business Hotel in San Bruno
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Super 8 San Bruno /SF Intl Arpt West 2*
Number of rooms: 54
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Also Known As:
Super 8 San Bruno/Sf Intl Arpt w Hotel San Bruno
Super Eight San Bruno
San Bruno Super Eight
San Bruno Super 8

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