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“100% Recommend”

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Super 8 San Bruno /SF Intl Arpt West
Ranked #1 of 13 Hotels in San Bruno
Certificate of Excellence
GreenLeadersBronze level
San Bruno
1 review
“100% Recommend”
Reviewed 22 July 2014

Excellent hotel. Very clean, safe and got everything close including the airport. I recommended!!!!!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Henry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Perth Australia
Level 6 Contributor
147 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed 21 July 2014

Let me start with this -

We couldnt find anything in the airport area for under $200US a night and this was on a Wednesday (June 11). I am recovering from knee surgery, therefore, I need a shower only room (cannot safely step into a tub/shower) so I had to book the ADA compliant room as they seem to be the only ones with showers. We read some positive reviews about this motel so decided to book it.

Staff - not friendly or helpful. Guy on the desk was more interested in texting on his phone than helping us. I have crutches and he just watched us struggle with trying to keep the door open. Sure its not part of his job BUT common decency would be to hold the door open for the person on crutches. He needs an attitude adjustment!
This was also the only hotel who took an imprint of our credit card which made sense to us days later (read the last bit of my review).

Room was clean but not worth the $167 a night! More like $100.
Internet was useless....did not work in the room so had to use their communal computer (and yes, make sure you clear your browsing history!)

Breakfast was in a tiny room, with the usual basics like waffles, cereal, pastries, bruised apples, old bananas ...as husband is celiac and I cannot stand waffles/pastries, needless to say, we didn't eat here (not that we could fit in the breakfast room anyway as it was full, which is about 12 people). Considering how many rooms they have in the hotel, you think the breakfast room would be a tad bigger.

Good points = close to airport.

AND finish with this........NOW, we get to the part when someone from here tried to use our credit card to steal.
We travelled around the USA for 11 weeks and this was the only hotel that used an old credit card machine, the ones that take an imprint of your card.
Anyway, we realised we couldnt use our credit card after leaving here (glad we paid for the next hotels on our holiday already except one which they allowed us to pay cash).
We found out once we got back to Australia 3 weeks later from our bank's fraud unit that someone in San Francisco had tried to use our credit card to for $1000s of dollars of hotels and airfares after we had left San Francisco. AND the only hotel we could point the finger at for skimming our card was this one. That's why our card wouldnt work when we went to pay with it in Salem, OR!

BE AWARE!!!!

  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank jhoppy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prativ P, General Manager at Super 8 San Bruno /SF Intl Arpt West, responded to this review, 23 July 2014
Dear Valued Guest,

Thank you for your valuable time and giving us your feedback. We are very sorry to hear that your stay was less than satisfying. We will make necessary corrections to what you pointed out. We are very sorry for our front desk. We will try to rectify our mistake and do better next time.
We appreciate your business and hope you can give us another chance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Honolulu, Hawaii
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 July 2014

We stayed at this place for 6 nights so we can explore around San Francisco. The hotel was very clean and very updated. Bathrooms were great size and the room alone was very spacious with 2 queen beds. Free breakfast: waffles, fruits, juice, the basic things, between 6am-9am. The location isnt far from your basic places (pier 39, westfield mall, seramonte mall, etc) this place even has a walgreens next door! Lots of great places around to eat too. Less than 5 miles away from the SF INTL airport too so we were able to get extra sleep without having to fight traffic in the morning to get there. They also provide airport shuttle service too!

  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Brian_8o8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Bruno
1 review
Reviewed 16 July 2014

I would recommend this hotel to anyone visiting the San Francisco area. The staff was knowledgeable about the area and I had no problems getting around.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Benjamin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 San Bruno /SF Intl Arpt West

Property: Super 8 San Bruno /SF Intl Arpt West
Address: 421 El Camino Real, San Bruno, CA 94066-4246 (Formerly Cal West Inn)
Phone Number:
Region: United States > California > San Bruno
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in San Bruno
#1 Best Value Hotel in San Bruno
#3 Business Hotel in San Bruno
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Super 8 San Bruno /SF Intl Arpt West 2*
Number of rooms: 54
Reservation Options:
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Also Known As:
Super 8 San Bruno/Sf Intl Arpt w Hotel San Bruno
Super Eight San Bruno
San Bruno Super Eight
San Bruno Super 8

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