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“Very Clean Hotel and Good Management”

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Ramada San Bruno SFO Airport
Ranked #10 of 13 Hotels in San Bruno
Reviewed 6 April 2009

I stayed at this Hotel on March 2009 and I realized that, the comments I read were not true, this is a very good Hotel at affordable prices.
The General Manager and his Staff were very helpful.

  • Stayed: March 2009, travelled on business
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Thank shgu9322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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459 - 465 of 484 reviews

Reviewed 18 April 2008

We have used this property for several years as a "park -n-fly for our travels from SFO. The room was not clean and they put us on the front side with all the noise from El Camino. We were there to get a good night's sleep before we had to fly.

They used to put our car in the garage under the hotel so it wouldn't be in the hot sun while we were away. Not anymore, the car is parked outside and will be a mess when we return home in 3 weeks. We left our car there last time for 6 weeks and it was parked underneath out of the weather.

This hotel must have a new owner that doesn't care about the guests. This is the last time we ever stay at this dirty, run down property that doesn't care anymore.

  • Stayed: April 2008, travelled as a couple
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Thank savvywunderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2007

This hotel looked like a place that you would go for the 4hr nap, if you know what I mean. The overall appearance was very dirty. The room wasnt too bad but the hallways and lobby looked very dirty. The staff appeared unproffesional but where somewhat friendly. The internet did not work and was very disappointed. Only would suggest this hotel if no other options.

Stayed: November 2007
Thank trf10412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2007

Just stayed two nights at this hotel, horrible, unclean. Initial look at room was decent at $85.00, it is correct to not expect a whole lot. Getting ready for bed, flip down the comforter to look at the pillows. Both pillowcase stained with grease? Had numerous spots all over the pillow. After seeing this, took a closer look at the room. Rugs were stained and dirty, did not want to take my shoes off or walk barefoot. Chairs full of stains. Pubic hairs in bathroom and in second bed. Bathroom full of mold. Looking in every spot of room, chicken bone on floor behind door. Trash on ironing board. Complained to management and was assured that room would be cleaned up. Second night in hotel, inspected again, pillow cases clean, but everything else the same... Same chicken bone on the floor, trash on ironing board. Would not have stayed second night except for stupid cancellation policy of 24 hour notice. Hotel was so dirty. Would not recommend this hotel to anyone.

  • Stayed: May 2007, travelled with friends
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Thank mellymel253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2006

I spent three nights here in October. It's a great location if you need to be near the airport and there are plenty of places to eat and shop in the area. Good freeway access. There is free parking.

Many problems. Rooms and the facility in general were dirty. Bed was hard. The Internet access worked for a total of 30 minutes while I was there and the staff didn't seem to care.

There is one enclosed courtyard and one open courtyard and the combination means that on the way to your room, you'll get to enjoy a pack of smokes free of charge. There's no way to avoid it so non-smokers beware.

I wouldn't walk on the carpet in my bare feet for fear that I'd catch something.

  • Stayed: October 2006, travelled on business
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3  Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2006

My wife and I stayed here 1 night after a long trip back from a 3-week vacation in Europe. We live in the Central Valley but since our flight arrived late, we opted to crash at a hotel before taking the train back home. We got a great rate on a 1-bedroom suite with a jacuzzi about 3 or 4 weeks prior to arrival. Now I know why the rate is so cheap -- it's a no-frills Ramada Limited close to the airport, yet this place is poorly-managed and seems to be in need of serious upgrades and/or renovation.

The counter staff was courteous, both on the phone and when we checked in. We were given a key and directed to our room, which we were told was in a newer part of the building. When we went to open the door, we heard sounds coming from inside the room. We opened the door to find a maintenance guy removing one of the sliding closet doors... I would have expected this to be taken care of prior to our occupying the room, but it seemed strange that we weren't told that he would be in the room when we arrived.

Once inside the room, we found it to be clean and spacious. The king-size bed was comfortable and sheets were clean. Furniture seemed to be fairly worn and scuffed up, however, and the carpet had what appeared to be several red wine stains. The jacuzzi was clean but one of the knobs was broken, yet we were too exhausted from travelling to use it anyway.

We heard a fair amount of aircraft noise late into the night, which is to be expected for a hotel near the aiport. Unfortunately, we received an un-wanted 6 AM wake up call, which we guessed was probably intended for another room. Not a big deal, but it's a real pain when you're trying to sleep in.

Finally, the worst problem was that there was no hot water in the morning, so after well over 24 hours of travelling we were unable to shower. When I called to report the problem, the front desk person seemed somewhat apathetic about it all, saying that the maintenance person was not yet in to help. When I checked out, I reiterated that we were disappointed at not having hot water, and once again the front desk person barely acknowledged the problem and didn't even offer an apology.

So we won't be staying at this place again, hope it goes better for others!

  • Stayed: October 2006, travelled as a couple
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2  Thank e_in_sacto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2006

Kudos to the cleaning ladies that did an excellent job with the room. That was the saving grace of our experience here. The lobby and common areas were a bit nasty. One of the reasons we booked this hotel was for the wireless internet so we could get directions all around the area. After toting a laptop 3000 miles, it was a real pain to only have internet access 3 out of the 11 days we were there. Numerous requests to have it fixed received a smile and a "we are trying to get a manager on that" but no solution. The continental breakfast was pretty sad. We weren't expecting IHop but milk for the cereal, butter for the toast and a spoon would have made the 4ft by 8ft continental room a little nicer. I will admit though that it was quite entertaining making someone back out of the "nook" if more than 3 people happened to be hungry at the same time. Overall, the sleeping room was fine and the location convenient to the airport and the freeway.

  • Stayed: August 2006, travelled as a couple
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3  Thank LyndseyandJazmin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada San Bruno SFO Airport

Address: 500 El Camino Real, San Bruno, CA 94066-4323
Phone Number:
Region: United States > California > San Bruno
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 13 Hotels in San Bruno
Price Range: £73 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ramada San Bruno SFO Airport 2*
Number of rooms: 61
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Also Known As:
Ramada Limited San Francisco Airport West/San Bruno Hotel San Bruno
San Bruno Ramada
Ramada San Bruno

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