Despite having booked a couple of months in advance, room was not quiet -- which is what i requested. Room stunk of chemicals. When I asked for a diffferent room, I was told there were none. When I checked in, I came from the garage -- so not through the front door; on front door, there is the AAA Membership discount -- it is not found at check-in counter. When I later asked that I be given the discount, the snippy young man told me it could not be done (Talik?). When I protested, he said I was free to leave the hotel. When I asked to speak to the manager, I was told he was not available. The wand to the television set did not work.
I will never stay with you again.
- Official Description (provided by the hotel):
- The Hotel Aura in San Bruno, California is situated in an ideal location next to San Francisco Airport (SFO) for your next visit to the San Francisco Bay Area. When you stay at this affordable, yet luxurious hotel, you'll experience plush bedding, a wide range of amenities, and a variety of services such as free on-site parking for your vehicle. If you don't have a car, you can catch your flight out of SFO with our free airport shuttle service. ... more less
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- Also Known As:
- Howard Johnson San Bruno Hotel San Bruno
- San Bruno Howard Johnson