This hotel had a lot of potential that it didn't quite live up to. The rooms were standard, nothing special, and the lobby has had a make-over, but that's about it. The best thing about it is that it's located right near SFO, a BART station, and a nearby shopping plaza if you need to grab a few things. There is a free shuttle that will run you to all of the above if you need it.
Pros: Decent size rooms, small balconies, ample parking, washer and dryer on site
-Thin doors so you could hear everything in the hallway
-Super slow wi-fi
-Served MOLDY bagel with cream cheese (that took 17 minutes to come out of the kitchen)
-Served frozen breakfast sandwich (sausage biscuit where the sausage was actually frozen in most of the middle) that had been clearly microwaved by the kitchen
The staff was pleasant, but pretty incompetent - other than the shuttle drivers who seemed very pleasant and interested in helping. I had to make requests multiple times for the same things from the front desk. When I had problems with my food in the "restaurant" no major apologies were made and there was a definite 'oh well' attitude about it.
Bottom line: if you want a convenient location and you don't need anything in terms of service from the hotel, this is the place.
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- Also Known As:
- Courtyard By Marriott San Francisco Airport - San Bruno Hotel San Bruno
- Courtyard San Bruno
- San Bruno Marriott
- San Bruno Courtyard