When we drove up to the Fairfield in San Carlos, I realized I'd stayed here before, although I didn't when I booked the room the month prior. I guess that pretty much sums up this hotel: not particularly memorable.
What did stand out this time was the rudeness of the woman at the front desk who checked us in. (I've been in Marriott's Rewards program for years, and have never previously had a negative experience with an employee.) When my husband approached her later and said that she had upset his wife, the clerk laughed at my husband. This is definitely not the customer service that is typical at Marriott hotels.
Our room was quiet as we did not face the parking lot. Furthermore, the beds were terrific and the room was very clean. The fitness room is tiny with just a treadmill and an elliptical machine, plus a dumbell with adjustable weights. We did use the coin operated laundry (which is on the second floor) but, as there are only one washer and dryer, we had to wait until early morning as both machines were in use until late at night. Laundry detergent and dryer sheets are complementary.
The breakfast included in the room price has improved over previous reviewers' experiences, as there were scrambled eggs and sausage on the menu in addition to fresh fruit, cereal, breads, muffins, etc.
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- Also Known As:
- Fairfield Inn And Suites San Francisco-San Carlos
- Fairfield Inn & Suites San Francisco-San Carlos Hotel San Carlos
- Fairfield Inn San Carlos
- Fairfield San Carlos
- San Carlos Fairfield Inn