Stayed here to save some money while attending a wedding and related festivities in Dana Point over 3 days, including a weekend. Could not be more pleased with my stay at this HIE in San Clemente! Location as mentioned by other reviewers may seem a bit odd at first, on a hill behind a small strip mall complex, but turns out to be very convenient in the end (easy access to I-5). Also, the complex below and the one across Avenida Pico offer plenty of quick eats and convenience shopping.
The hotel really has a wonderful appearance, inside and out, and it is all well maintained by proficient and personable staff members. Very clean, spacious, and functional. Styling mixes modern elegance with inviting Cali color scheme and sense of openness.
Room was very comfortable for my family of 4. Beds were easily large enough for 2 people and the pillows (2 soft + 2 firm on each bed) made catching some z's very easy. Clean carpeting and bathroom was faultless. Bathroom has decent counter space augmented by an upper ledge to put smaller items. Shower was great! Big showerhead and plenty of hot water. Towels were just fine. Climate control via thermostat operated seamlessly. TV, coffeemaker, fridge, microwave all were clean and functioned properly. The maid service were very friendly and took great pride in their work; even though we declined daily room cleaning, they still took the time to offer us any and all supplies that we may have needed. Maidservice team deserves praise.
Breakfast in the mornings offers easy to make pancakes, eggs, sausage, cereals, oatmeal bar, bagels, toast, fruits, milk, yogurt, coffee, tea, juice and more... Great! Breakfast staffer did a great job keeping the area clean, uncluttered, and stocked.
Computer and printer are available for guests; both were speedy and worked without a hitch for printing my boarding passes and mapping a route.
With all of that said... my favorite aspect of the entire stay was the front desk staff members. They were all beyond professional, especially Riz. She took the time to learn more about my trip with genuine interest, offered advice and recommendations right away, answered all of my questions, and never seemed flustered or backlogged despite the steady stream of guests checking in or coming to the front desk on her watch (and she has an awesome watch, by the way!). Every time I passed through the lobby area going to or coming back from another wedding event or trip to the beaches, Riz and the others ALWAYS waved and smiled and offered a relevant comment or compliment or well-wishes. I wanted to take the chance to return the favor for the good vibes that the crew here infused into my trip to the OC... My gratitude for you all. HIE San Clemente North is highly recommended!
- Official Description (provided by the hotel):
- Newly renovated Holiday Inn Express San Clemente is nestled in the fabulous beach side community of Southern Orange County midway between Los Angeles and San Diego. Known as the Spanish Village by the Sea, San Clemente boasts having the most pleasant climate in California. With easy access from I-5, short drive from Orange County Airport. Our location makes us ideal for visiting great local attractions such as, Legoland, Sea World, Disneyland, and Del Mar Race Track. You can relax at local beaches, attend surfing competitions, or walk on the San Clemente Pier, shop at the Carlsbad Premium Outlets. For business travelers we are close to Camp Pendleton, SONGS Power Plant, Bechtel, and Quest Diagnostics. Work or relax, our room amenities will assist you in making a day to remember and our bedding will make sure you enjoy a great night sleep. To start the morning right, stop by for the Express Start hot breakfast, served complimentary in our breakfast area and log in to our free WiFi to catch up on world news. A fitness room is available for those wanting some exercise and staying fit. Finish your day by taking a swim in our sparkling heated pool. Our professional staff is courteous, friendly, attentive and committed to making your stay fun, and memorable with first-class quality accommodations and legendary service to exceed your expectations. Stay Smart at Holiday Inn Express San Clemente! ... more less
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- Also Known As:
- Holiday Inn Express San Clemente North Hotel San Clemente