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“I would stay again, not bad for a night or two.”

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The Volare, an Ascend Hotel Collection Member
Ranked #6 of 18 Hotels in San Clemente
Reviewed 16 September 2012 via mobile

The waiter at breakfast was the best. he was friendly, helpful and knew what was going on! The manager also helpful and made us feel welcome.
We got there in the evening and front desk staff didn't give us much info about the facilities - or our breakfast voucher (our breakfast was included) so there was confusion in the morning, which could have been avoided.
The room was standard and comfortable (good mattress) we didn't hear the cars at all-despite being next to the freeway, seriously good hotel windows!
Overall a nice place to stay and handy for the downtown area, and only 15 mins walk to the pier.
Good place for a stop-gap.

  • Stayed: September 2012
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Thank ian369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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187 - 193 of 290 reviews

Reviewed 14 September 2012

Constant companion and I spent several days here recently and found it to be an excellent 2 star property. We had a king jacuzzi suite which was clean and comfortable as was the rest of the hotel. The amenities that we expect in 3 star and above properties; valet parking, large, comfortable, well appointed lobby and common areas, etc are lacking hence the 2 star rating. It is very conveniently located right off I-5 but that does put you off the beach, beyond a normal walking distance. On the plus side, it is very close to many excellent restaurants and shops. If your needs are easy on/off for traveling and central 'business' location in a simple, clean facility this should suffice. If however you prefer a more upscale hotel, close to the beach, at a similar price point, you might want to consider the Doubletree at Dana Point. Our friends stayed there and we spent much of our time visiting with them and enjoying that facility (see my review).

Room Tip: Get a room facing the ocean for both the view (limited) and quiet (the other side faces I-5).
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  • Stayed: September 2012, travelled as a couple
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Thank forhg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2012

Hotel Staff were great, location was close to shopping and the beach.Downtown San Clemente is a great place for shopping and dinning. Breakfast at the hotel was great and our server(IRAJ) was the best! Thanks

  • Stayed: August 2012, travelled as a couple
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Thank GGMK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephan M, Manager at The Volare, an Ascend Hotel Collection Member, responded to this reviewResponded 6 September 2012

Thank you for this review,
Our restaurant is open for breakfast from 7.00 am to 10.00 am and also for diner from 5.00 pm to 11.00 pm. Make sure you ask Iraj about our breakfast special $2.95 ( Bacon or sausages, 2 eggs, potatoes, toast and coffee ) cooked when you order it! And don't forget to stop by at night and let Troy prepare one of his amazing cocktails.

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Reviewed 17 August 2012

Staff was excellent, the rooms were perfect for us and the restuarant was splendid! I highly recomend this place to families and business people alike! We thoroughly enjoyed ourselves here and will definitely be back!

p.s. make sure you ask about the free rentals for beach stuff & the weekday breakfast special! Those are key!

-Greg

Room Tip: Ask for the oceanview rates. Its worth the extra money to have a balcony!
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  • Stayed: August 2012, travelled with family
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Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2012

Our visit got off on the wrong foot when we couldn't have a regular place to park in the a basement parking area because the owner stores 10+ cars there. Unable to access the internet the first night didnt help either. Reported the toilet in my room was running and they offered to fix it. Next night it was worse, noisy. We were told that our breakfast in the morning would cost $2.95 (should have been free when you spend $180 to $200 a night) so imagine my surprise when we were charged $27. Brought this up to the staff later and was told it was our mistake, as much as to say, "suck it up." there was loud music either in the building or nearby until 11:00 pm. I'll be staying elsewhere next time, and there will be a next time because of family in the area.

Room Tip: Had a better experience in the other Holiday Inn Express in San Clemente.
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  • Stayed: August 2012, travelled with family
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1  Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephan M, Manager at The Volare, an Ascend Hotel Collection Member, responded to this reviewResponded 6 September 2012

Sorry were stay at our property was not as good as for most of our Guest, as we can see on tripadvisor.
As we are in a full service hotel, we don't allow ourselves to serve a preheated breakfast, however $2.95 for 2 strip of bacon or 2 sausage, 2 eggs, potatoes, toast and coffee is a pretty fair deal, especially knowing that Chef cook fresh food at your order only.
Some of our booking option include a $20 voucher valid for breakfast which you can use to try one of our so many option in the menu.

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Reviewed 12 August 2012

The hotel is OK but not extraordinary. We did not book a beach view room, but were nevertheless rather surprised to have our room window directly at the level of freeway 5. It was simply impossible to open a window. If you stay there, take a beach view room. The rest was OK, clean and friendly staff.

Room Tip: Beach front !!!
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  • Stayed: August 2012, travelled with family
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Thank ValerieKB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephan M, Manager at The Volare, an Ascend Hotel Collection Member, responded to this reviewResponded 6 September 2012

Thank you for your feedback, and thank you for mentioning that we offer this room type, which allow our Guest to save some money and still enjoy the location of our hotel right in downtown San Clemente.
Non ocean view room are equiped with sound proof double window, Flat screen TV, mini fridge, microwave, pillow top mattress and high speed Wi-fi.

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Reviewed 9 August 2012

Good location to visit Marine son living in San Clemente but average building and very overpriced. Can walk to shops and restaurants. Quick access to highway. Difficult parking minivan or suv. Small pool. Front desk friendly and offered water bottles. Also gave beach chairs and towels to us for the day!

Room Tip: Request ocean view but not suites
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  • Stayed: August 2012, travelled with family
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Thank silasabby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephan M, Manager at The Volare, an Ascend Hotel Collection Member, responded to this reviewResponded 6 September 2012

Thank you for this review, I am glad your were able to enjoy our complementary beach chairs and towel when you went to the beach.

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Additional Information about The Volare, an Ascend Hotel Collection Member

Address: 111 Avenida de La Estrella, San Clemente, CA 92673 (Formerly Holiday Inn San Clemente Resort Downtown)
Phone Number:
Region: United States > California > Orange County > San Clemente
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in San Clemente
Price Range: £79 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Volare, an Ascend Hotel Collection Member 3*
Number of rooms: 73
Official Description (provided by the hotel):
Experience the calming, magnificent beauty of the Pacific Ocean and the surrounding sun, fun and beachside culture at The Volare, an Ascend Hotel Collection® Member hotel in San Clemente, CA. Our non-smoking San Clemente hotel is located in the historic downtown area of town within walking distance to the pier, beaches, boutique shops and restaurants. Nearby attractions include: Outlets at San Clemente Trestles Beach Casa Romantica Cultural Center Dana Point Harbor Mission San Juan Capistrano Invite your friends, family and colleagues to your next work or social event in one of our 3 meeting rooms, which can hold 40 people for banquets and 60 for conferences. Amenities include: Free hot breakfast Free WiFi Exercise room Business center Outdoor pool Guest room amenities include a microwave, refrigerator, desk with ergonomic chair, in-room tea and coffee and flat-screen TV. Featured rooms face the Pacific Ocean; and some feature a hot tub and balcony. Let the destination reach you at The Volare, an Ascend Hotel Collection Member. San Clemente hotels like ours help you discover the places, moments and experiences that make each place special. Book now! ... more   less 
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Also Known As:
Holiday Inn San Clemente Hotel San Clemente
San Clemente Holiday Inn

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