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Best Western San Dimas Hotel & Suites
Ranked #1 of 5 Hotels in San Dimas
Certificate of Excellence
Reviewed 9 December 2011

This is a very nice hotel. The rooms were very clean and comfortable. The beds were amazing. Comfortable mattresses, great pillows, down comforter. There were two double beds and a fold out couch bed in our room. Plenty of clean towels. Refrigerator and microwave. A full cook to order breakfast with things like waffles, omlettes, croissant sandwiches, eggs benidict, etc. As well as self serve toast, bagels, cereal etc. There was a pool and hot tub. Parking was easy and free. There was an oversized bathtub in a large bathroom. Everything was very clean and staff was courteous. Located near a freeway but far enough so you don't hear it.

  • Stayed: December 2011
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Thank Hawaiigirl44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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270 - 276 of 289 reviews

Reviewed 28 November 2011

The room was nice and clean. There was a very good breakfast cooked to order and the staff was excellent with suggestions on things to do with a free afternoon but... the double beds are a little too firm/hard and there is a train that ran throughout the evening...I think it woke us up 3 times...I would definately consider staying here again but would request a room away from the train tracks!

There is a nice outdoor pool and hot tub. The hot tub was hot but the pool was not heated during our visit in November.

Room Tip: Ask for a room away fromt he train tracks or wear earplugs:)
See more room tips
  • Stayed: November 2011, travelled with family
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1  Thank SDtraveler96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2011

Checked out after one night of a planned 4-night stay. Room was so musty could not escape or get usedf to small even afer running the fan all night. This room (and I think others) has windows that don't open, so get very little air circulation. Also, front desk staff indifferent. Had to take a conference call in my room 6-9 am, and restaurant opens at 6, so was afraid would get no chance to eat. Front desk clerck completely unhelpful in even making a suggetsion. In contrast, the woman who actually cooks breakfast was great. I showed up at 5:40, well before they were ready to open, and she happily accomodated me with a yummy cooked-to-order breakfast. Kitchen 4, Hotel 0

  • Stayed: June 2011, travelled on business
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1  Thank SaulPittsburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monzy043, General Manager at Best Western San Dimas Hotel & Suites, responded to this reviewResponded 3 April 2012

I regret that you did not experience a more desirable room upon checkin. Please be advised to call the front desk immediately and arrange for another room. We do our best to keep our rooms clean and refreshed for each check in. By letting us know immediately helps us to isolate the problem to prevent further discomfort for other guests and we need to know when our rooms are not up to your expectations.

Please do not give up on us. We are much better. We hope to see you again soon.

General Manager

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Reviewed 13 March 2011

So its 1:10am. You're all snug in your bed fighting over the half size faux down pillowette. All of a sudden you are jarred rudely awake by a train whistle and it sounds like the train is running thru your room. No one bothered to mention that part... nor the extra 35 dollars they charge you for an extra guest. The rooms are not suites its a bed and a couch with a half wall.
The front desk staff was beyond rude. The man, jesse, lied to us. First he told us that the room for 2 people and 3 would fit but the pull out couch was a trundle bed. That's a lie. It's a double bed and a double couch. Overall I gave the room a 4, it's a decent for a motel. The service gets a negative. And so does the train.

  • Stayed: March 2011
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Thank alphabetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2011

Anyone attending a function at the Fairplex should stay here. Wonderful accomodations and great staff. Complimentary cooked to order breakfast and cocktails during happy hour in the evening. Notables from events at the Fairplex stay here and gather for great socializing in the evening. This socializing takes attending something like the Winternationals to a whole new level. Folks we met have been staying here since the facility was built and reserve rooms a year in advance. We stayed here for the RV show and then for the NHRA Winternationals. Great dining within walking distance.

  • Stayed: February 2011, travelled as a couple
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Thank mlunstra2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2010

I'm a visitor from Singapore and stayed a week for a business trip. The place is cozy and warm with the help of the management and staff. The room was clean and spacious. It was pretty well managed. The location is just nice with alot of amenities around the neighbourhood. Will drop by again if there is an opportunity.

  • Stayed: December 2010, travelled on business
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Thank Hazli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2010

We were pleasantly surprised when we arrived at this hotel after only finding it as more affordable choice in the area. Our king suite was large and nicely laid out. The grounds were covered in blooming roses and tropical plants, all surrounding a swimming pool. The grounds gave off a nice feel as we went to our room. The included breakfast was unusually nice, with a hot meal prepared individually by a very pleasant chef. We really did love our stay there. It had the ambiance of a mini resort.

  • Stayed: May 2010, travelled as a couple
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Thank kamiemulroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western San Dimas Hotel & Suites

Address: 501 W Bonita Ave, San Dimas, CA 91773-2500 (Formerly BEST WESTERN San Dimas Hotel & Suites)
Phone Number:
Region: United States > California > San Dimas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in San Dimas
Price Range: £101 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western San Dimas Hotel & Suites 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
The BEST WESTERN San Dimas Hotel & Suites allows you to stay in comfort, with value and peace of mind--100% nonsmoking hotel. Enjoy a pool and spa centered courtyard surrounded by a beautiful rose garden. Suburban property, adjacent to many cities and to major events. Hotel features double queens, kings, and single queen beds. Adjoining rooms are available. Airports: Ontario International 17 miles, LAX 60 miles. Property located off I-57, 1/4 miles South of I-210. Recently renovated, modern design decorum. Must have ID & credit card upon check in. ... more   less 
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Also Known As:
Comfort Suites Near Fairplex Hotel San Dimas
Comfort Suites San Dimas
San Dimas Comfort Suites

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