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Best Western San Dimas Hotel & Suites
Ranked #1 of 5 Hotels in San Dimas
Certificate of Excellence
Reviewed 16 September 2013

I stayed in San Dimas as I was in a wedding. The location has easy access to many restaurants and is close to the freeway but not too close. Everything is new and it smells brand new. The food was delicious as well.

  • Stayed: August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 992deborahs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monzy043, General Manager at Best Western San Dimas Hotel & Suites, responded to this reviewResponded 16 October 2013

Dear Valued Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 909-592-0500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

05707 Property
General Manager
BEST WESTERN San Dimas Hotel & Suites

Report response as inappropriate
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Reviews (272)
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236 - 242 of 272 reviews

Reviewed 26 August 2013

We stayed here after a day at Raging Waters (less than 5 mins away, very close). The hot tub was soo relaxing and the rooms were extremely comfortable. The hotel was kind enough to accomodate my request of adjoining rooms w/another group we travelled with. The rooms were extremely clean with comfortable sleeping space (had a sleeper sofa too), decor was up-to-date and we had all the amenities we needed for a family of adults and children (8,10,13 & 14).

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank fatimastar23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monzy043, General Manager at Best Western San Dimas Hotel & Suites, responded to this reviewResponded 16 October 2013

Dear Valued Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 909-592-0500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

05707 Property
General Manager
BEST WESTERN San Dimas Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2013

We recently stayed at this property and found it to be extremely nice. Free Parking, wifi, breakfast and the room has a microwave and refrigerator. The location is right off the 57 and close to shopping and food. The inner courtyard is clean and well kept. I would definitely stay here again.

Stayed: July 2013, travelled with family
Thank btworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monzy043, General Manager at Best Western San Dimas Hotel & Suites, responded to this reviewResponded 16 October 2013

Dear Valued Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 909-592-0500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

05707 Property
General Manager
BEST WESTERN San Dimas Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 18 August 2013

They did an excellent job refurbishing this hotel, especially the guest rooms. We are a family of 5, and we stayed in adjoining rooms on the second floor. I am certain that we couldn't have been more comfortable in a 5-star luxury hotel; these rooms were perfect. We could have had three more family members and still had room to spread out. The breakfast was made to order, and boy, was that cook fast and efficient! The only complaint we had was the horrible coffee, but hey, we had no trouble finding better coffee just blocks away. After we checked out, my daughter discovered she had misplaced a silver ring in the room. I went back and spoke with the maid that was cleaning up the room. She had the ring on her cart and pleasantly returned it to us without hesitation.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monzy043, General Manager at Best Western San Dimas Hotel & Suites, responded to this reviewResponded 16 October 2013

Dear Valued Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 909-592-0500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

05707 Property
General Manager
BEST WESTERN San Dimas Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2013

The hotel was clean, tidy, and well taken care of. The staff was all friendly and helpful. But best of all was the cooked to order breakfast that they served. We were expecting just a continental breakfast, but the omelets and waffles were a very pleasant surprise.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Christian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monzy043, General Manager at Best Western San Dimas Hotel & Suites, responded to this reviewResponded 16 October 2013

Dear Valued Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 909-592-0500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

05707 Property
General Manager
BEST WESTERN San Dimas Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 13 August 2013

It was nice to stay in a clean and quiet place. San Dimas is such a quint little town. Every thing you need is close, eating places, shopping and freeways to get to places. Close to Raging Waters Theme park and nice parks in the surrounding area. Having breakfast at the hotel was a plus too.

  • Stayed: August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monzy043, General Manager at Best Western San Dimas Hotel & Suites, responded to this reviewResponded 16 October 2013

Dear Valued Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 909-592-0500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

05707 Property
General Manager
BEST WESTERN San Dimas Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2013

The entire staff were excellent, kind, and helpful. The breakfast cook was outstanding in his service and quality of food. The front desk manager and the clerks were friendly and seemed to love their job. The housekeeping staff always did a wonderful job cleaning and preparing the room every day (we were there for 3 days). And the overall hotel, including pool, spa, and grounds, was just fabulous.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank William P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monzy043, General Manager at Best Western San Dimas Hotel & Suites, responded to this reviewResponded 16 October 2013

Dear Valued Guest,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 909-592-0500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

05707 Property
General Manager
BEST WESTERN San Dimas Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western San Dimas Hotel & Suites

Address: 501 W. Bonita Ave., San Dimas, CA 91773-2500 (Formerly BEST WESTERN San Dimas Hotel & Suites)
Phone Number:
Region: United States > California > San Dimas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in San Dimas
Price Range: £101 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western San Dimas Hotel & Suites 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
The BEST WESTERN San Dimas Hotel & Suites allows you to stay in comfort, with value and peace of mind--100% nonsmoking hotel. Enjoy a pool and spa centered courtyard surrounded by a beautiful rose garden. Suburban property, adjacent to many cities and to major events. Hotel features double queens, kings, and single queen beds. Adjoining rooms are available. Airports: Ontario International 17 miles, LAX 60 miles. Property located off I-57, 1/4 miles South of I-210. Recently renovated, modern design decorum. Must have ID & credit card upon check in. ... more   less 
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Also Known As:
Comfort Suites Near Fairplex Hotel San Dimas
Comfort Suites San Dimas
San Dimas Comfort Suites

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