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Best Western San Dimas Hotel & Suites
Ranked #1 of 5 Hotels in San Dimas
Certificate of Excellence
Reviewed 14 August 2014 via mobile

Pretty nice Motel to stay, clean and good rooms, beautiful rose garden, nice pool area and good staff (particularly the friendly and very fast cook. French Toast and belgian waffled recommended!).
We will return!!

  • Stayed: August 2014
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Thank oshebgen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monzy043, General Manager at Best Western San Dimas Hotel & Suites, responded to this reviewResponded 21 August 2014

Dear Oshebgen,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your compliments regarding our cook to order breakfast, our beautiful rose garden and our friendly staff. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 909-592-0500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Monzel Wickliffe
General Manager
BEST WESTERN San Dimas Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (272)
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196 - 202 of 272 reviews

Reviewed 9 August 2014

I found the room to be spotless with a nicely decorated style. The bed was beyond comfortable and I actually overslept thru my alarm since I was in such a deep relaxed sleep. Breakfast was great and personalized. I would definitely stay here again and recommend this place highly.

  • Stayed: August 2014, travelled on business
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Review collected in partnership with Best Western
1  Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monzy043, General Manager at Best Western San Dimas Hotel & Suites, responded to this reviewResponded 12 August 2014

Daniel L,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

We sincerely appreciate your compliments regarding our cleanliness, décor, comfort level of bed and our cook to order breakfast. We are greatly please with your experience and we hope to see you again real soon.

If I can be of assistance in the future, please don't hesitate to contact me at 909-592-0500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Monzel Wickliffe
General Manager
BEST WESTERN San Dimas Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

Very clean all around! I enjoyed the made to order breakfast! The other breakfast selections were good as well. The rooms were clean and comfortable. If you don't want room service, be sure to hang the do not disturb sign. The cleaning staff is on top of it! I read other reviews and that helped my decision to book this hotel. This is my first review. Hope it helps.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Antonette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monzy043, General Manager at Best Western San Dimas Hotel & Suites, responded to this reviewResponded 12 August 2014

Dear Antonette S,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

We appreciate your compliments regarding our cleanliness and our cook to order breakfast. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 909-592-0500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Monzel Wickliffe
General Manager
BEST WESTERN San Dimas Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

We have stayed at this hotel several times and there is no other hotel that I will stay at when I stay in the area. The staff is great, and they go way beyond their job. The breakfast is very good and the rooms are very nice.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Best Western
Thank Becky A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monzy043, General Manager at Best Western San Dimas Hotel & Suites, responded to this reviewResponded 4 August 2014

Dear Becky,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are so pleased to hear that you are a loyal guest to our property. It has been a pleasure serving you and we look forward to seeing you again real soon.

If I can be of assistance in the future, please don't hesitate to contact me at 909-592-0500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Monzel Wickliffe
General Manager
BEST WESTERN San Dimas Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

We had to be at our granddaughter's softball game in Chino Hills at 8am and needed a hotel close by. The ones closer to the field were either too expensive or didn't have any rooms with two queen beds. When we found the Best Western San Dimas, it fit all our needs - resonable price, pool, breakfast included, and close to restaurants. Even though it was a little further away from the fields, we were very pleasantly surprised at how perfectly this hotel fit our needs and wants. The room was very clean and nicely decorated. The pool area was nicely landscaped and well-maintained with plenty of clean towels. The hotel was within walking distance of many restaurants and shops and they even had a "happy hour". One of the best things was their breakfast - it started at 6am, and it was great with made to order, hot and delicious choices, as well as various muffins, danish, and bagels. Another plus was the easy access to the freeway. This hotel filled all our needs and we would definitely come back when we are in the area.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Jer29_11-14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monzy043, General Manager at Best Western San Dimas Hotel & Suites, responded to this reviewResponded 4 August 2014

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We sincerely appreciate your lovely compliments regarding our cook to order breakfast and our managers reception. We are so glad you enjoyed your stay and we look forward to seeing you again real soon.

If I can be of assistance in the future, please don't hesitate to contact me at 909-592-0500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Monzel Wickliffe
General Manager
BEST WESTERN San Dimas Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

We were looking for a local hotel to relax for a couple of nights and beat the heat poolside. We were fortunate to find the Best Western, San Dimas. It is a very nice and clean hotel and an excellent value. It is very family friendly. They provide a complimentary cooked-to-order breakfast each morning and a wine and cheese "happy hour" in the evening during the week. The staff is very nice. We will definitely be back again very soon!

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monzy043, General Manager at Best Western San Dimas Hotel & Suites, responded to this reviewResponded 31 July 2014

Dear Robert M,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

We appreciate your compliments in regards to our cleanliness, our friendly staff and our cook to order breakfast. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 909-592-0500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Monzel Wickliffe
General Manager
BEST WESTERN San Dimas Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

Hotel was in a great location, very clean and friendly. The pool and fitness room were great. Room was very dark at night which is something I really like. Staff was very friendly, will definitely stay again when I am there.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Gilbert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monzy043, General Manager at Best Western San Dimas Hotel & Suites, responded to this reviewResponded 29 July 2014

Gilbert F,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your compliments regarding our location, cleanliness and our friendly staff. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 909-592-0500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Monzel Wickliffe
General Manager
BEST WESTERN San Dimas Hotel & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western San Dimas Hotel & Suites

Address: 501 W. Bonita Ave., San Dimas, CA 91773-2500 (Formerly BEST WESTERN San Dimas Hotel & Suites)
Phone Number:
Region: United States > California > San Dimas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in San Dimas
Price Range: £101 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western San Dimas Hotel & Suites 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
The BEST WESTERN San Dimas Hotel & Suites allows you to stay in comfort, with value and peace of mind--100% nonsmoking hotel. Enjoy a pool and spa centered courtyard surrounded by a beautiful rose garden. Suburban property, adjacent to many cities and to major events. Hotel features double queens, kings, and single queen beds. Adjoining rooms are available. Airports: Ontario International 17 miles, LAX 60 miles. Property located off I-57, 1/4 miles South of I-210. Recently renovated, modern design decorum. Must have ID & credit card upon check in. ... more   less 
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Also Known As:
Comfort Suites Near Fairplex Hotel San Dimas
Comfort Suites San Dimas
San Dimas Comfort Suites

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