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“Loved San Jose, Hated this Hotel”

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Americas Best Value Inn- San Jose Convention Center
Ranked #40 of 75 Hotels in San Jose
Vista
1 review
“Loved San Jose, Hated this Hotel”
1 of 5 bubbles Reviewed 2 July 2007

All I can say..... is read the reviews and don’t stay here. What a dump. The people in the office were down right rude, our room looked ok at first but when I went to take a shower it had black mold in the corners and on the wall over the shower. The grout in the tile floor was filthy. I booked the room for 3 people and I only got two sets of towels. When I tried to ask for another set, the gal who was cleaning didn't speak any English, but a least she smiled. There were holes in the walls, blood stains on the side of the mattress. The blankets on the beds had cigarette burns in them. Light fixtures were broken. The window had no screen on it. If this represents Travelodge then they have truly gone down hill. I would not recommend this hotel to anyone.

  • Liked — Leaving
  • Disliked — Black Mold, Broken Light Fixtures, rude employee's
  • Stayed July 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank PaintballMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45 reviews from our community

Traveller rating
    14
    11
    8
    3
    9
See reviews for
15
3
2
17
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
A TripAdvisor Member
4 of 5 bubbles Reviewed 4 July 2006

I stayed at the "Convention Center" Travelodge the last weekend in June. Unless you are driving, it's not anywhere near the Convention Center. It's about a 20 minute walk through a neighborhood that's fine during the daytime, but I didn't want to walk through at night. That's how I found out that it's about a $6 cab ride between the two. The hotel seemed fine to me. I had a spacious room with one bed, a sofa, a microwave, and a fridge. It was clean and neat. The hotel offers "breakfast" but if you want more than muffins, you could go to the family-style restaurant across the street or the fast food place next door. The hotel is no worse than many I've stayed at in suburban or interstate interchange locations. If you want low price and no frills, this would be a fine choice.

  • Stayed June 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orinda, CA
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 29 December 2005

Want a nasty little motel - look no further. Rude employees, an awful breakfast, run down rooms, and all the noise you can handle (it's under the SJ airport flight path, is on a busy street, and has no noise insulation). Anyone who wrote a positive review of this place is just outright lying (or owns the place). No sane person would ever come back here.

The also tried to jack up the price and add an extra night despite the fact we had a written confirmation with the stated price for one night.

Convention Center? That's the biggest laugh of all. This place is tiny, and there isn't even a place to eat your breakfast (if you have an iron stomach), much less have a meeting. It doesn't get more dishonest than this.

  • Stayed December 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Thomas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these San Jose hotels

A TripAdvisor Member
5 of 5 bubbles Reviewed 11 February 2005

This motel was clean and the staff was excellent. I highly recommend this motel.

Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1 of 5 bubbles Reviewed 19 March 2003

The hotel itself is average, but was misrepresented by the central Travelodge booking center. I was told this hotel was two blocks from the convention center - it is more like a mile and a half. The brochures have photos of the convention center on the front! And the photo of the room on the brochure bears little resemblance to the room I was placed in. Very misleading. I was charged $120/night for this hotel and it was definately not worth it! I was booked for two nights. During the first night I woke to someone rattling the door handle on the hotel room door - which completely freaked me out!!! I tried the next morning to get the manager or the Travelodge chain to move me to another hotel for the next evening. Not only would no one help, I had to pay for both nights and have still not heard from the Travelodge customer service people (which I was promised). I wasn't even asking for a discount or a refund - just help in moving to a safer hotel for the next night. Not impressed at all! If you are in the market for an inexpensive hotel, not close to town this may suit - be careful of what you pay though! And don't count on Travelodge customer service to give customer service.

Helpful?
7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Americas Best Value Inn- San Jose Convention Center

Property: Americas Best Value Inn- San Jose Convention Center
Address: 1415 Monterey Road, San Jose, CA 95110
Phone Number:
Region: United States > California > San Jose
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #40 of 75 Hotels in San Jose
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Americas Best Value Inn- San Jose Convention Center 2*
Number of rooms: 26
Reservation Options:
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Also Known As:
Americas Best Value Hotel San Jose

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