Just had a great experience at Homewood Suites. Clean & spacious updated suite for our family of four. Very quiet and comfortable. Aloha Package included chocolates, a bottle of wine & free parking for our vehicle while we are on vacation in Hawaii. Front desk was friendly and very helpful. The only negative I can think of is the tub was too slick...it needs more traction because I almost took a spill getting into the shower last night.
What happened this morning shows their excellent customer service. I managed to lose my phone on the free shuttle enroute to the airport before 5am. I noticed after I had passed through security that it was missing. I called the front desk, she called our shuttle driver & he immediately made a special trip back to the airport to deliver it to me curbside. Our shuttle driver saved the day & went above & beyond the call of duty...and I had plenty of time to still make it through security a 2nd time & catch my flight. :) Thank You Homewood Suites!
- Official Description (provided by the hotel):
- Homewood Suites by Hilton San Jose Airport-Silicon Valley is an upscale, all-suite hotel located less than two miles from the SJC Airport and only four miles from downtown San Jose. Our upscale suites are the perfect base for you while in the San Jose area for business, pleasure, relocation, or on an extended assignment that requires residential apartment like accommodations to make yourself at home. ... more less
- Reservation Options:
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- Also Known As:
- Homewood Suites By Hilton San Jose-Silicon Valley Hotel San Jose
- Homewood Suites San Jose
- Homewood San Jose
- Hilton San Jose
- San Jose Hilton
- San Jose Homewood Suites