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“great service”
Review of San Jose Marriott

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San Jose Marriott
Ranked #4 of 75 Hotels in San Jose
Certificate of Excellence
GreenLeadersSilver level
Los Angeles, California
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“great service”
Reviewed 6 December 2013

Staff is wonderful, from front desk to restaurant to bell hop. Walk to convention center without going outside-so conventient. Had corner room and it had a great view. The room is spacious. There are many upscale restaurants surrounding hotel.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mac32655
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelcosta67, Director of Sales at San Jose Marriott, responded to this review, 9 December 2013
Thank you the great review of us and San Jose!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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933 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (198)
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English first
Manhattan
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 December 2013

I have stayed many nights at this hotel with a large (demanding and destructive) group for business. The hotel does everything you want it to do. Great Marriott experience. There is a pool, but the fitness room was not up to the standards of some gym enthusiasts that I was with. There are a couple coin-op laundry machines on the third floor if you want a save a buck on laundry.

Room Tip: Had a corner room and I liked it. Long wait for elevators at prime time so go for low floors, but y...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank travulator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelcosta67, Director of Sales at San Jose Marriott, responded to this review, 9 December 2013
Thank you for the great review and helpful hints
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Napa, California
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 27 November 2013

Was attending a conference at the hotel for a week. Hotel staff did an excellent job. Very accommodating, room was perfect, hotel very nice. Convenient location right downtown. Highly recommend it for business or pleasure.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelcosta67, Director of Sales at San Jose Marriott, responded to this review, 2 December 2013
Thank you for the great review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 November 2013

Stayed here a few times now, and this is the place to be in San Jose. Great hotel at a good location. Clean and comfy rooms, with great views. Very friendly and accommodating staff. Excellent breakfast in Concierge Lounge. Nothing left to be desired.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank DutchInDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelcosta67, Director of Sales at San Jose Marriott, responded to this review, 2 December 2013
Thank you so much for the great review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 November 2013

I have stayed at this property several times and have never been disappointed. The staff is knowlegable and friendly, particularily in the concierge lounge. I love the convenience of the concierge lounge. The rooms are comfortable and well appointed.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lily0777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelcosta67, Director of Sales at San Jose Marriott, responded to this review, 27 November 2013
Thank you so much for the great review. We are very proud of our Concierge hosts.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, Connecticut
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 November 2013

Having more than 2300+ room nights under my belt, I have seen it all. The Good, The Bad, and The Ugly. The San Jose Marriott ranks among the BEST Full Service Marriott Hotels I have been to. The rooms are large, the amenities are excellent, and the service is outstanding. From the Valet parking attendants, to the Front Desk Staff, to Housekeeping, to the Concierge Lounge; everything is as good as it can be. By the way, the view from the concierge lounge outside patio on the roof is super! Having coffee outside in the morning is a treat, even for a Lifetime Platinum Elite member.

Room Tip: Ask for a room away from the Light Rail Tracks as if you are on a low floor, you can hear the ding...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Rick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelcosta67, Director of Sales at San Jose Marriott, responded to this review, 27 November 2013
Thank you for the amazing endorsement. We appreciate your loyalty and great comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
1 review
Reviewed 25 November 2013

Great hotel, stay there every time I am in San Jose. The entire staff is wonderful, from the time you arrive through checkout. Rooms are very comfortable, the restaurant and bar are comfortable and offer great service and food. The fitness facility is clean and all the equipment is in very good condition. The hotels location allows you to walk almost anywhere in the downtown area. Overall a very relaxing and pleasant hotel for business or leisure.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Philip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelcosta67, Director of Sales at San Jose Marriott, responded to this review, 27 November 2013
Thank you for the gracious review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about San Jose Marriott

Property: San Jose Marriott
Address: 301 S Market St, San Jose, CA 95113-2832
Region: United States > California > San Jose
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in San Jose
#3 Green Hotel in San Jose
#4 Business Hotel in San Jose
#9 Romantic Hotel in San Jose
#11 Family Hotel in San Jose
Price Range (Based on Average Rates): ££
Hotel Class:4 star — San Jose Marriott 4*
Number of rooms: 506
Reservation Options:
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Also Known As:
San Jose Marriott Hotel San Jose
Marriott San Jose

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