We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“San Jose Marriott is my go to Hotel for Silicon Valley”
Review of San Jose Marriott

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
San Jose Marriott
Ranked #7 of 75 Hotels in San Jose
Certificate of Excellence
GreenLeadersSilver level
Reviewed 11 December 2013

I prefer the San Jose Marriott for 4 reasons: The hotel is clean, close to everything, staff is attentive, and the lounge is fantastic.

The light rail stop is in front of the hotel, it is easy to get to the 101 or 280. Has a decent bar and restaurants on property and many varied restaurants within walking distance.

Any issue that I have had has been quickly rectified.

The lounge is great. It has an outside patio with great views of the mountains. The breakfast has a nice verity of food, including vegetarian. The snacks at night are always good. I love the jar of jelly bellys.

'

Room Tip: Stay away from the elevators. they are loud going up and down
See more room tips
  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank wmn9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelcosta67, Director of Sales at San Jose Marriott, responded to this reviewResponded 16 December 2013

Thank you for the great review from a fellow JellyBelly fan!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (991)
Traveller rating
Traveller type
Time of year
Language
  • More languages

585 - 591 of 991 reviews

Reviewed 11 December 2013

My experience at San Jose Marriott exceeded my expectations with alacrity. The staff was very professional, warm, polite and very personable. I was treated like I was a very good friend and family member of the Marriott Hotel community.The amenities were extremely satisfying. I'll be returning in the not-too-distant future with my business associates or with my family.

Room Tip: Great view from 25th and 26th floor.
See more room tips
  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank loren r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelcosta67, Director of Sales at San Jose Marriott, responded to this reviewResponded 16 December 2013

Thank you for the very nice review. We look forward to welcoming you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2013

Fantastic location! The hotel is very modern, clean, and up to date. My interaction with the staff was limited, but the little interaction I had was fine. They were very polite and knowledgeable. There was ALWAYS someone around to help. The hotel is connected directly to the convention center so you don't need to go outside if you don't want to. The pool and fitness areas are well appointed. The breakfast prices were steep, so we opted for the continental breakfast available to gold & platinum members instead (on the 26th floor), which was just as good as the menu being offered in the restaurant. Drinks in the bar were great. Lots of shopping and eating available within walking distance - both high end and bar / pub food.

Room Tip: Request a view of the park, if possible. Especially during the Christmas season when they have disp...
See more room tips
  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelcosta67, Director of Sales at San Jose Marriott, responded to this reviewResponded 16 December 2013

Thank you for the great review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2013

I have stayed here multiple times on business. The location is right in the middle of San Jose and is very convenient. I have found the service to be very friendly as well.

During my last stay, I found a pair of dirty socks on the floor in my room when I first entered the room. I also found an old newspaper in my room. Another issue was the room was very warm and even though the thermostat was on 60, the room felt like it was well over 70. The room rate is usually very expensive compared to other Marriott's so it would be great if they could get some of these issues worked out.

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank nj_freq_trav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelcosta67, Director of Sales at San Jose Marriott, responded to this reviewResponded 16 December 2013

Thank you for the review. We certainly hope you reported this issue at check in and were placed in a cleaned room. I am sure there was a mistake made with room status and when reported we can help correct these issues with training and coaching.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2013

This hotel is over priced for the services it provides. Perhaps ,the Downtown location favors the over pricing. The services are not great although the staff I interacted with were friendly but not particularly helpful. I have to call several times to get my internet to work in my room...Shouldn't have to do that...

Room Tip: The Internet connection in the rooms are terrible, particularly the Wi-fi
See more room tips
  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Spa-Ghetti-14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelcosta67, Director of Sales at San Jose Marriott, responded to this reviewResponded 16 December 2013

Thank you for the fair review. Our location and the demand in the market does drive pricing but the services should work properly! We are actually in the process of a huge Internet upgrade and hope you will return again to try it.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2013

Staff is wonderful, from front desk to restaurant to bell hop. Walk to convention center without going outside-so conventient. Had corner room and it had a great view. The room is spacious. There are many upscale restaurants surrounding hotel.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mac32655
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelcosta67, Director of Sales at San Jose Marriott, responded to this reviewResponded 9 December 2013

Thank you the great review of us and San Jose!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2013

I have stayed many nights at this hotel with a large (demanding and destructive) group for business. The hotel does everything you want it to do. Great Marriott experience. There is a pool, but the fitness room was not up to the standards of some gym enthusiasts that I was with. There are a couple coin-op laundry machines on the third floor if you want a save a buck on laundry.

Room Tip: Had a corner room and I liked it. Long wait for elevators at prime time so go for low floors, but y...
See more room tips
  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank travulator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelcosta67, Director of Sales at San Jose Marriott, responded to this reviewResponded 9 December 2013

Thank you for the great review and helpful hints

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Jose hotels
0.2 mi away
Fairmont San Jose
Fairmont San Jose
#8 of 75 in San Jose
2,417 reviews
0.2 mi away
Hyatt Place San Jose/Downtown
0.2 mi away
Hilton San Jose
Hilton San Jose
#10 of 75 in San Jose
1,225 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Four Points by Sheraton San Jose Downtown
0 mi away
The Westin San Jose
The Westin San Jose
#23 of 75 in San Jose
162 reviews
6.9 mi away
HYATT House San Jose/Silicon Valley
Show Prices
Show Prices
Show Prices

Been to San Jose Marriott? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about San Jose Marriott

Address: 301 South Market Street, San Jose, CA 95113
Region: United States > California > San Jose
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in San Jose
#4 Business Hotel in San Jose
#4 Green Hotel in San Jose
#9 Romantic Hotel in San Jose
#11 Family Hotel in San Jose
Price Range: £132 - £438 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Jose Marriott 4*
Number of rooms: 506
Official Description (provided by the hotel):
Experience San Jose from modern downtown accommodations at San Jose Marriott. Our redesigned hotel in San Jose, California offers premium amenities and guestrooms with views of the city. We sit in a great location near the San Jose McEnery Convention Center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Marriott, Booking.com, Travel Republic (UK), Ebookers, HotelQuickly, Evoline ltd, 5viajes2012 S.L. and getaroom.com so you can book your San Jose Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
San Jose Marriott Hotel San Jose
Marriott San Jose

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing