This is a hotel which is large (26 floors), downtown and part of the convention center. Thus one expects a good business class hotel with an emphasis on efficiency and a mass market feel. But this is a mistake. Yes, the hotel runs efficiently but the standRd of service I received was far above average, from the chatty hostess at reception to the wonderful young lady who staffed the 26th floor lounge. She loved movies and we exchanged movie recommendations, shoe showed me the best view and carried some of my food to my table for me! And the food at breakfast in the club lounge was excellent. No meager buns and cereal here but grilled mushrooms, grilled veggies, sausage and scrambled eggs as well as the usual selection of breakfast items. The lounge is well run, has a great view and an outdoor roof terrace.
The rooms are spacious and recently the internet has been upgraded so is very fast and effective. I suppose one would expect this in the heart of Silicon Valley but I have not found this to be the case in other Silicon Valley hotels. The rooms are quiet and all the usual 4 star amenities are provided. But is was the friendly staff who made the difference. Altogether, this will be my choice for a downtown hotel when I am in San Jose on business.
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- Also Known As:
- San Jose Marriott Hotel San Jose
- Marriott San Jose