I do think this hotel is ideal if you are attending a conference at The San Jose Conference center (because it is one door away of it) or if you are doing business n the downtown area because it is located in the heart of the downtown.
The hotel has a couple of restaurants that didn’t surprise me because they have a very limited menu and it was very conventional. The room service menu was more limited so I decided to go out for diner.
I found that the hotel is a walk distance from a very noce area (1st ave) full of really good Bars and restaurants so I got better value from my money as I was able to have a delicious diner way cheaper than what I had to pay at the hotel rest
The room was okay and the bathroom was big and clean. The noise isolation was not that good so I’ll recommend you to say away from any room close to the elevators unless you want to hear how often people use those at 2 AM
The staff in the lobby is very courteous and willing o help you. During my 3 days I saw all of them with a big smile and welcoming people passing by which means a lot for me as am the type of guy that always say good morning and expect and answer’
Valet parking is fast but pricey (normal abusive California rates) however you can park your car at the convention center parking for $20/day and walk few steps.
Check-out and check-in process is very fast and effortless so they know very well how to meet guest expectations in terms of speed
What I didn’t like at all was the micro starbucks coffee shop/ gift shop/mini market all-in-one located in the lobby area because I got non-fresh pasties 2 days in a row and decided to do not give another shoot. The first day I ordered a muffin to later realize in the middle of the highway that it was not fresh, the 2nd day I ordered a chocolate croissant and tried it right there and to return it for the same reason. I exchanged it for a non-chocolate croissant and it was the same. I complained that this does not makes sense as it was 7:30 am so stuff should be fresh
Will I return? Yes and it is not because the hotel itself (it was not that spectacular) but because location, cleanliness and staff service
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- Also Known As:
- San Jose Marriott Hotel San Jose
- Marriott San Jose