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“Perfect pass by hotel” 3 of 5 bubbles
Review of BEST WESTERN Lanai Garden Inn & Suites

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BEST WESTERN Lanai Garden Inn & Suites
Ranked #21 of 76 Hotels in San Jose
San Jose, California
Level Contributor
207 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Perfect pass by hotel”
3 of 5 bubbles Reviewed 27 February 2013 via mobile

It will do the job as all you want to have a nice place to stay the night or two. The bed i got was comfortable but only thing in the morning the drapes didn't really shut out the sunlight as I would have prefered. Free Wi-Fi and continental breakfast a plus not like the big chain hoteles where they charge for it. But all is a three in a half because I know check out is at 12 noon but no need to call and it wasnt even full that they would need the room. It is off the freeway which is easy access and also near supermarkets or pharmacy, restaurants and mall very close as well.

Stayed February 2013, travelled solo
Helpful?
Thank joseadolfo74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review, 28 February 2013
Thank you for taking time to post your comments on Trip adviser, hope you stay with us when in this area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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181 reviews from our community

Traveller rating
    50
    70
    43
    12
    6
See reviews for
60
30
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70
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Apache Junction, Arizona, United States
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 16 November 2012

For my husband and myself, this hotel was the perfect location; close to his family, right off the freeway, and near many attractions. The entrance is a bit strange but once you get use to it, it's not bad. We had a very nice room, comfortable bed, and excellent internet service. We will definitely be back.

  • Stayed November 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Linda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lanaigm, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review, 28 February 2013
Thank you for your response.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Camarillo, California
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 15 September 2012

This hotel has just been updated with new beds and flat screen tv's in every room. The area is not the greatest but there are lots of restaurants and a mall close by. The parking lot is small but the businesses next to hotel close early and there was plenty of room to park a rental truck without any problems. The breakfast is a little above average with scrambled eggs and sausage as well as a pancake machine. They also had the usual breakfast items such as pastry and cereal, ect. The pool is in the back of hotel and very private from view of street or other rooms. The rooms are pretty quiet except some of the plumbing from other rooms can be heard from the downstairs rooms. I would stay here again if in the area for a short time. The price was a bit high for the location but the upgrades and better breakfast made up for it.

Room Tip: The rooms are quiet except for the plumbing noise. The rooms upstairs may be quieter.
See more room tips
  • Stayed September 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank t y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dilip H, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review, 18 September 2012
Your comments are appreciated, will be glad to serve you on your next visit to this area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eureka
Level Contributor
192 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed 14 August 2012

The sofa bed that was advertised as a "queen" was a full...the front desk argued with us insisting it was a queen and they said that was all they had. We put the mattress on the floor being it was quite uncomfortable as a sofa bed. The pool was nice...the breakfast was standard for a continental breakfast anymore....the location was good in vacinity to our destinations. We will not stay again unless we can get actual beds...sofa beds dont cut it.

Room Tip: pick one without a sofa bed so you dont feel the springs in the matress and bars in your back.
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  • Stayed August 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank makjms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dilip H, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review, 17 August 2012
Thank you for your comments. In future please reserve 2 beds in the room, the sofa bed is only good for small children.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scranton, Pennsylvania
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 16 July 2012

my mom and I stayed here with my three kids. the room cleanliness was marginal at best. Mom's room had a sticky table, and I found hairs in the bathroom (not just one, or just in one place, either) shower knob fell off in my hand. Air-conditioner wasn't installed properly, and it leaked water all over the floor from the wall to the bed. note pad in the drawer had writing all over it. at least the sheets were clean.

Room Tip: ask for the rooms away from the street. Be sure to park under a light
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  • Stayed July 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Val L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dilip H, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review, 17 July 2012
Your suggestions are appreciated,will work hard to make improvements,as suggested. When in this area, please book with for your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
switzerland
Level Contributor
86 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 12 July 2012

The staff is very helpful and friendly. The room was clean and we get was we booked. The breakfast was standard for best western hotels, but totally ok. I can recommend this hotel!

Room Tip: book a room in the upper floor and make sure your room is in the back and not on the side of the str...
See more room tips
  • Stayed May 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank eathealthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dilip H, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review, 17 July 2012
Thank you for taking the time to write a review. Hope to see you again when you are in this area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chico, California
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 9 July 2012

Stayed here because of its location. Staff seemed a little peroccupied with private phone calls to promptly assist their guests. Breakfast was not fully stocked, many things were gone when we arrived for breakfast. The coffee was nearly empty, and that early in the morning. The good...pool area was clean and nice. The rooms were small, but fine for sleeping. No fault of the hotel, but the road construction made it harder to get into the parking lot.

  • Stayed June 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank ganderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at BEST WESTERN Lanai Garden Inn & Suites, responded to this review, 11 July 2012
Thank you for the feedback. This will help us better train our staff, to be more attentive to guest needs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Lanai Garden Inn & Suites

Property: BEST WESTERN Lanai Garden Inn & Suites
Address: 1575 Tully Rd, San Jose, CA 95122-2459
Phone Number:
Region: United States > California > San Jose
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in San Jose
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN Lanai Garden Inn & Suites 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
Experience Northern California from this comfortable and convenient San Jose hotel, located just minutes from popular attractions like HP Pavilion and the Winchester Mystery House.Located just off Highway 101, the BEST WESTERN Lanai Garden Inn & Suites makes it easy to explore the bustling city of San Jose and surrounding areas. Cheer on the San Jose Sharks at the nearby HP Pavilion or enjoy the oddities of the world-famous Winchester Mystery House. Families staying at this Northern California hotel can get their thrills at Raging Waters Water Park or California's Great America Amusement Park, or make a day of visiting San Francisco's Golden Gate Bridge, Ghirardelli Square and Fisherman's Wharf. There are also an abundance of dining and shopping options, like the East Ridge Mall, within minutes of the property. Also known as the Capitol of Silicon Valley, San Jose is home to many tech and manufacturing giants, including IBM, Google, Facebook, Cisco, GE, NASA and Ericsson, Inc. Our business guests appreciate the close proximity to these and other area attractions, like San Jose State University, the San Jose McEnery Convention Center and the San Jose Fairgrounds. Just eight miles from the San Jose International Airport, it's easy to come and go from this San Jose hotel. The BEST WESTERN Lanai Garden Inn & Suites offers the friendly customer service and comfortable accommodations guests have come to expect from Best Western. This San Jose hotel offers well-appointed guest rooms and suites, each complete with cable satellite television with HBO® and free wireless high-speed Internet access. Hotel guests will wake each morning to a complimentary full breakfast featuring fresh Belgian waffles, before enjoying an array of amenities such as an outdoor swimming pool and a business center.The BEST WESTERN Lanai Garden Inn & Suites is proud to offer superior customer service and a convenient location in San Jose. ... more   less 
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Also Known As:
Best Western Lanai Garden Hotel San Jose
Best Western San Jose
San Jose Best Western

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