Location is good, food was good, but staff, don't know what customer service means.
very rude, unprofessional, very disappointed on the price that was paid.
Our room was with breakfast, and breakfast get's server until 10 AM, we came down from room to the Mosaic restaurant and the server looked at his watch , because we were the only one there, and I guess they realized we had a voucher, every moment, the guy was going back and forth, like a military marsh.
The receptionist, very rude, asked for things to do, and asked direction to SF, got a piece of google printout and nothing more.
Never will go back,
- Official Description (provided by the hotel):
- Four Points by Sheraton San Jose Downtown is a historic hotel with free wifi and 86 luxurious guest rooms. We are near McEnery Convention Center, HP Pavilion, SJSU, and other downtown attractions. ... more less
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- Also Known As:
- 4 Points By Sheraton San Jose Downtown
- Four Points By Sheraton San Jose Downtown Hotel San Jose
- Montgomery Hotel San Jose
- Montgomery San Jose