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“Great place”

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La Quinta Inn & Suites San Jose Airport
Ranked #14 of 75 Hotels in San Jose
GreenLeadersSilver level
Belt, Montana, United States
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great place”
Reviewed 28 May 2014 via mobile

This was a really nice place to stay. Everything about it was excellent. Some people had said the area wasn't the best but I thought it was great. centrally located to almost everything. Breakfast buffet was good. Staff were very friendly. Would definitely stay again if in the area

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trish W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQSanJose, General Manager at La Quinta Inn & Suites San Jose Airport, responded to this review, 29 May 2014
Hello Trish,

Thank you for sharing your experience from your recent stay. We are very pleased to hear that you had an "Excellent" stay with us and enjoyed our location. Thank you for your comment on breakfast. Please stay tune as we will add addition healthier choices to our menu. I'll also share your comment with the team on how friendly they were. See you soon!

Here for you,

Kristopher Mangonon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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606 reviews from our community

Traveller rating
    269
    211
    80
    27
    19
See reviews for
196
105
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192
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
R
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 May 2014

Rooms were clean, walls paper thin.
Wifi was extremely bad which sucks if you plan on doing some work, luckily the table had a network cable so I can work on my laptop there but the tablet\phone had a very hard time accessing the internet.
The breakfast was ok, pretty basic but did the trick.
You hear all the takeoffs and landings from the SJ airport though it didn't bother my sleep.

Room Tip: There is no getting away from the airport noise, no matter what side of the hotel you stay
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nimrod R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQSanJose, General Manager at La Quinta Inn & Suites San Jose Airport, responded to this review, 23 May 2014
Hello Nimrod R,

Thank you for taking the time to comment on your recent stay with us. I'm glad to hear that your room was clean and will share your comment with my housekeeping staff. I'm sorry that our WIFI was"bad" but since then we had our IT tech come out during the week help troubleshoot any issue for our guest. I'm happy that you were still able to connect to the internet via our Ethernet cord. I plan on adding healthier choices for our breakfast so please stay tune. As for the take offs and landing the San Jose Airport has a no fly zone from 12am-6am. I hope to see you in the future.

Here for you,

Kristopher Mangonon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
san francisco, United States
1 review
Reviewed 19 May 2014

We stay primarily at La Quintas if they have at least a 3 1/2 star review and this Laquinta was excellent and we gave it a 4 1/2 star. Couldn't find a vending machine (sign wasn't accurate) and the hall carpet was some what dirty looking. Otherwise it was an perfect.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Cheryl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQSanJose, General Manager at La Quinta Inn & Suites San Jose Airport, responded to this review, 23 May 2014
Hello Cheryl,

Thank you for taking the time to comment on your recent stay and giving us a high rating on TripAdvisor. I'm sorry that our sign wasn't accurate and I will look into this. I have since talked to my Housekeeping Manager to shampoo the carpet and our staff to keep an eye out on it. Thanks again and we look forward to your return.

Here for you,

Kristopher Mangonon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delhi
Level Contributor
66 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 18 May 2014

I stayed here for 5 nights over a business Trip . My Feedback

1.) 10 mins from SJ Airport.
2.) Rooms are rather small but Hygenic with good comfortable beds, towels are clean with OK toiletries
3.)Wifi is Good with excellent speeds, Lot of Channels on TV are always welcome.
4.) Price is on bit higher side . They provide No Complimentary Water bottles . Bottle fridge is on otherr side of the building 2 . You will have to walk over to building at reception. even to fetch a water bottle.
5.) Not every room has ipod dock as promised
6.) No Room Service as promised , House Keeping is disappointing. I stayed there for 5 nights yet essential toiletries were not replenished even after reminders .
7.) Breakfast is OK , manageable limited menu if you stay for 1-2 nights but for longer stay it becomes boring as no in house kitchen and no la carte service
8.) lobby is small but with a smaller dining area
9.) Fitness Centre is very small with a single tread in rather cramped setup ..

All and all it is not encouraging to stay here on revisit . Definitely better options available

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nik007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQSanJose, General Manager at La Quinta Inn & Suites San Jose Airport, responded to this review, 21 May 2014
Hello Nik007,

Thank you for commenting on your recent stay with us. I'm glad that that you enjoyed our pillow top bed, linen and though our WIFI was "Excellent". Hotel has recently upgraded our WIFI bandwidth. We provide 120 HD channel to our guest. I apologizes for our housekeeping service or lack of, there is certainly no excuse for that and I could imagine how frustrating that must have. I'm currently looking into a healthier choices for our breakfast. All Return guest receive a welcome bag that contains bottle water, healthy snack and popcorn. I could help assist you signing up for the rewards program or go online at LQ.com/Return so you could receive return points from your recent stay with us. Thanks again for sharing your experience and I hope you'd be willing to give us another opportunity to give you the experience you deserve.

Here for you,

Kristopher Mangonon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 May 2014

Wow what a dump. This is SILICONE VALLEY and this place's wifi was so bad it was unuseable. It crawled at 1990's modem speeds and dropped constantly. I could not even pull my EMAILS much less anything else. The towels in my room were dirty. Not dirty like they weren't washed - dirty like they were so reused the stains were permanent on them. I don't like using a towel by a yellowish-brown stain on it. There was no power socket on the work desk in my room. I'm serious.

The redeeming qualities are that the staff is GREAT. Very friendly and helpful. The eggs at breakfast were delicious. There wasn't much else to eat though.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Olivier G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQSanJose, General Manager at La Quinta Inn & Suites San Jose Airport, responded to this review, 20 May 2014
Hello Olivier G,

Thank you for taking the time to post your review on TripAdvisor. It's is reviews like these that allow us to find opportunities for improvement. We are sorry to have disappointed you during your recent visit. I would like the opportunity to speak with you directly. You can contactt me at lq6273gm@laquinta.com

Here for you,

Kristopher Mangonon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tacoma, Washington
Level Contributor
2 reviews
Reviewed 13 May 2014

Great place, little expensive but great place. Centrally located, close to airport. Shopping nearby. Comfortable rooms, Excellent beds !!!! Staff friendly and helpful, always willing to help. Very clean and modern updated rooms.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Ruth V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQSanJose, General Manager at La Quinta Inn & Suites San Jose Airport, responded to this review, 21 May 2014
Hello Ruth V,

Thank you for taking the time to share your feedback from your recent stay at the hotel. I'm pleased to hear you enjoyed our recently renovated hotel and like our location. We pride ourselves on delivering wonderful customer service. My staff will be thrilled to hear your comment. Look forward see you soon.

Here for you,

Kristopher Mangonon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites San Jose Airport

Property: La Quinta Inn & Suites San Jose Airport
Address: 2585 Seaboard Ave, San Jose, CA 95131-1006
Phone Number:
Region: United States > California > San Jose
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in San Jose
#4 Best Value Hotel in San Jose
#4 Green Hotel in San Jose
#8 Family Hotel in San Jose
#10 Business Hotel in San Jose
Price Range (Based on Average Rates): ££
Hotel Class:3 star — La Quinta Inn & Suites San Jose Airport 3*
Number of rooms: 145
Official Description (provided by the hotel):
Located conveniently next to San Jose International Airport just off US 101, the La Quinta Inn San Jose Airport is in the heart of the Silicon Valley. Our guests can enjoy free shuttle service, free parking during stay, and 24-hour friendly customer service. We are within minutes of companies like eBay, Cisco, Intel, Sony, Lockheed Martin and Sun Micro Systems, as well as attractions such as Paramount Great America, Tech Museum of Innovation, Winchester Mystery House, Great Mall, Santana Row. Stay connected in our business center where you can use our fax and copy services, with free high-speed wireless Internet access. A spacious guest room awaits you loaded with amenities like free high-speed wireless Internet access, a HD TV with 120 channels to choose from, refrigerator, microwave, laptop safe and much more. Enjoy your favorite cocktail, beer, or wine at our Lobby Bar called Naki's Lounge! Wake up on the Bright Side to a Free Breakfast each morning near our lobby. We look forward to seeing you on your next stay in San Jose! ... more   less 
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Also Known As:
La Quinta Inn San Jose Airport Hotel San Jose
La Quinta San Jose
San Jose La Quinta

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