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“A standard BW with a good location in San Jose”

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Best Western Airport Plaza
Ranked #12 of 75 Hotels in San Jose
Certificate of Excellence
Reviewed 12 March 2014

My wife and I just spent a week at this BW hotel in San Jose.

The room is a standard brand name hotel but comfortable. The room was clean when we arrived and seemed to be well cleaned each day. My wife had no complaints and she notices dirt. The hotel had free wifi which had an acceptable speed. Also breakfast was included - coffee, juice, waffles, yogurt, breads, muffins, cereal. A popular breakfast restaurant was across the street (Billys). The pool was closed for maintenance the week we were there but to be honest it was cool outside anyway. Outside parking with a few spaces covered. Access to the room floors was open to the outside which may be a concern for those concerned by security but to be honest I only saw less than a handful of people on the room floor over the whole week. I don't think it is an issue.

The room has a wide screen tv with a lot of channels, iron and board for clothes, a small fridge and microwave. A good shower/tub. Windows that open and full temperature control.

All in all a good value for those look for a room in San Jose, near the highway. No hesitation recommending.

  • Stayed: February 2014, travelled as a couple
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1  Thank DanHOntario_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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236 - 242 of 308 reviews

Reviewed 1 March 2014

We stayed here for two nights last month to watch a basketball game at SJ State. The hotel is small, but it appears to have had a recent remodel. Our two queen bedroom was clean, and nicely appointed. Most importantly, the bed was comfortable. Parking was plentiful and free. It is just off the freeway, and easy to find from the airport. There are lots of restaurant choices nearby. The morning buffet was pretty standard, and certainly enough to get you going. Overall, a good place to stay, and a " thumbs up" from my son and I. A better rating is 3.5.

Stayed: January 2014, travelled with family
1  Thank c1902c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014

We were looking for a hotel close to the airport for an early morning flight to Kauai the following day, so we just wanted something reasonably priced, clean, and near the airport. This hotel exceeded our expectations. The room was big, clean, nicely furnished and about 7 minutes to the airport. Front desk folks were very helpful. Only two concerns: our room faced the busy street so there was some traffic noise but we drowned it out with the AC; and shuttle service would have been a huge bonus but the cab ride was short even though about $20. The hotel is a walkable 2.5 miles from an upscale shopping area with nice restaurants and across the street from a great "breakfast/short order" restaurant that is ranked #4 in San Jose by TripAdviser. I normally don't stay at Best Westerns (cheap linens are annoying), but this one is exceptional.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Sara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2014

My husband and I stayed one night to visit our daughter. Location was very convenient, just off the freeway. There is covered parking. Check-in was a breeze. Staff was very friendly. Some breakfast items were boiled egg, make-your-own waffle, apples, oranges, yogurt, cold and instant cereal. Most importantly, the rooms were spacious, well maintained, clean, and had comfortable beds. I especially liked that they had quality bath soaps and Finesse brand shampoos. I recommend this hotel highly and would definitely stay there again.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
Thank Judy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2014

Very comfortable bed in guest room. I got a good night sleep, did not hear any noise from any air flight even though the hotel locates so close to the SJC ariport. Nice and new interior guest room. I will stay here again next time.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Hoa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krystalw629, Manager at Best Western Airport Plaza, responded to this reviewResponded 12 February 2014

Dear Hoa L,
Thank you for your feedback we are so glad you to hear that you enjoyed your recent stay with us and we can't wait for your next stay.

Krystal White
General Manager

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Reviewed 8 February 2014

I needed a convenient location in San Jose for business and a moderate price. This was the right choice and it proved to be even better than anticipated. Compact, convenient and a good value for the money. I will return to this property on my next trip to San Jose.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Best Western
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krystalw629, Manager at Best Western Airport Plaza, responded to this reviewResponded 10 February 2014

Dear David C,
Thank you for reviewing the Best Western Airport Plaza we are so pleased to hear that your stay was a good one and we await your next visit San Jose so that we may have the pleasure of serving you again.

Krystal White
General Manager

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Reviewed 4 February 2014

This Best Western turned out to be pretty good for the price. The professional staff and good breakfast were pluses however this property really isn't all that convenient to the airport. Located mainly in a residential neighborhood, access into the parking lot is really tricky and you should plan not to enter from The Alameda but from the signalized intersection with Newhall St. Its a narrow 'round-the-block' route that is quite difficult after dark if you miss Newhall like we did.

Other than that, everything else about the Airport Plaza was fine. Everything worked and the place is very clean. The elevator is oddly situated outside the lobby area. Another plus is that this Best Western is quite close to the 880 and 280 freeways which are usually very crowded and constrained by construction. For you road map geeks and collectors, the original San Jose office of the HM Gousha Co. is located catty-corner from the motel at 2001 The Alameda but it's now a 'campus' of head-shrinkers… appropriate? I will stay at the Airport Plaza on our next trip.

Room Tip: Upstairs and far as possible down the hall.
  • Stayed: December 2013, travelled with family
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Thank MonkeyOnTheWing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krystalw629, Manager at Best Western Airport Plaza, responded to this reviewResponded 10 February 2014

Dear Monkeyonthewing,
Thank you for your recent feedback. I do apologize about the entrance not being better marked we are currently working on getting a better sign posted so that in the future this will not happen. However I am glad that the rest of your stay was a enjoyable one. We are glad that you will give us another opportunity to work with you and we look forward to your future stays.

Krystal White,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Airport Plaza

Address: 2118 The Alameda, San Jose, CA 95126-1140 (Formerly BEST WESTERN PLUS Airport Plaza)
Phone Number:
Region: United States > California > San Jose
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in San Jose
#4 Family Hotel in San Jose
#6 Business Hotel in San Jose
#7 Romantic Hotel in San Jose
Price Range: £113 - £211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Airport Plaza 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
One of the most charming San Jose, California hotels, the Best Western Airport Plus Plaza delivers old-world charm, modern style and a central location right near the San Jose Airport and San Jose Convention Center. We offer our guests complimentary parking (one car per room per night), complimentary Wi-Fi and a complimentary full hot breakfast every morning. ... more   less 
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Also Known As:
Best Western - San Jose Airport Plaza Hotel San Jose
San Jose Best Western

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