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“Plesantly Surprised”

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Best Western Airport Plaza
Ranked #12 of 75 Hotels in San Jose
Certificate of Excellence
Reviewed 29 July 2014

This hotel is far and above the best hotel available near the San Jose Airport! Great value for the money. Newly renovated and looks brand new. Beds are wonderful, décor very boutique and cool. You can't go wrong for the price and location.

  • Stayed: July 2014, travelled on business
    • Value
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    • Cleanliness
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Review collected in partnership with Best Western
1  Thank Kenda G. P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (308)
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210 - 216 of 308 reviews

Reviewed 29 July 2014

An "OK" business hotel. Staff is good. The business stay and room were average. I would not take my family there for a family vacation. The Breakfast was just average and no fruit and only high fat items. Location to San Jose and freeway was decent. Not sure why they advertise "inside room" when the room was not secured?

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Theodore W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

Super convenient location and very quiet. Beds were great surprisingly enough. Did not use the pool. I am not a fan of the breakfast and coffee served at this type of hotel. A listing of nearby coffee shops would be helpful. I didn't bother looking for better coffee but wish I had.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Carrie_clb_111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

We chose this hotel for the brand and it's proximity to the airport as we were flying out the next day. It was also a very reasonable value.

We were completely impressed by the cleanliness and the way our room was set up. We also enjoyed the complimentary continental breakfast. The staff was friendly courteous, and very helpful. We had left behind some medication by mistake when we checked out and they immediately contacted us about it.

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
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Thank LGPMaui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2014

This hotel is located conveniently to the airport (without the noise) and freeways. The lobby, parking lot, and room were clean and fresh. The pool was a disappointment. We noticed that no one had raked leaves up during our stay, the handrail to the hot tub was not attached to the concrete - an accident waiting to happen and a cardboard/crate was blocking safety rules. The staff were good but there certainly was one exceptional employee, Chrissy J. While there we had a death in the family back home and she excelled at customer service. Compassionate, accommodating and caring, willing to help in any way possible - above and beyond my expectations. I would return to this hotel just to see her!

  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
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Thank heidi84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

A newly renovated property in San Jose is worth your time checking out. It's a beautifully maintained location and the staff are friendly and cater to your needs. I would highly recommend staying at this particular Best Western Hotel in San Jose. Check it out!

  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

A boutique-style hotel at the price of a modest chain. Stylish, comfortable, immaculately clean, and incredibly quiet with the fan on low--did not hear traffic, planes, or other guests. Great value for a nice hotel located just minutes and one exit away from the San Jose Airport. Highly recommend this hotel if you need to be near the airport (though I don't think they have a shuttle).

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Tenskye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Airport Plaza

Address: 2118 The Alameda, San Jose, CA 95126-1140 (Formerly BEST WESTERN PLUS Airport Plaza)
Phone Number:
Region: United States > California > San Jose
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in San Jose
#4 Family Hotel in San Jose
#6 Business Hotel in San Jose
#7 Romantic Hotel in San Jose
Price Range: £113 - £211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Airport Plaza 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
One of the most charming San Jose, California hotels, the Best Western Airport Plus Plaza delivers old-world charm, modern style and a central location right near the San Jose Airport and San Jose Convention Center. We offer our guests complimentary parking (one car per room per night), complimentary Wi-Fi and a complimentary full hot breakfast every morning. ... more   less 
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Also Known As:
Best Western - San Jose Airport Plaza Hotel San Jose
San Jose Best Western

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