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Courtyard by Marriott San Jose Airport
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Reviews (369)
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274 - 279 of 369 reviews
Reviewed 1 June 2013

This is the only hotel we have used when traveling from San Diego to bring our daughter to San Jose State. Clean rooms with lots of space. Wonderful front desk service makes you feel welcome. My husband was even able to use computer in lobby as needed. Request for early check in, allergen free room (no feather pillows) and 4th floor room were all accomodated. Only complaint on last visit was no mini fridge which we have had on all previous stays. Would highly reccomend this hotel.

Room Tip: Ask ahead to make sure you have a mini fridge. South side faces freeway and airport, light sleepers may want to avoid.
  • Stayed: May 2013, travelled with family
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1  Thank Terri E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia O, Operations Manager at Courtyard by Marriott San Jose Airport, responded to this reviewResponded 11 July 2013

We appreciate you taking the time to review our hotel. It's wonderful to hear that we are your choice of hotel when you're in the area. I'm glad we were able to provide you with a clean room and are associates provided you with great service. I do apologize that we do not have refrigerators in every room, but please let us know at time of check in and we'll make sure you have one.

Thank you again for sharing your experience with us. We look forward to welcoming you back in the future when you return to the bay area.

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Reviewed 18 May 2013

Front desk agent on duty, May 11, about 5:00pm was very friendly and helpful, suggesting a place to eat and see. He suggested Santana Row for the ambiance. Not your average downtown. Most cars were in the $50,000 to over $100,000 price range. We loved it, being car people. Good breakfast area. Our room was near the outside door making it a little noisy. Our room had plenty of room, even though we stayed only one night before flying home.

  • Stayed: May 2013, travelled as a couple
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1  Thank Carl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia O, Operations Manager at Courtyard by Marriott San Jose Airport, responded to this reviewResponded 10 July 2013

Thank you for choosing our hotel and taking the time to write a review. I am very happy to hear that one of our associates was able to assist you and recommend places to eat and see. San Jose is a great place to visit and I'm glad you enjoyed your time. I'm sorry to hear that your room was a little noisy. We look forward to welcoming you back!

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Reviewed 16 May 2013

We stayed in the King Suite with our 2 yr old grandson and had plenty of room. The room was clean and bathroom very clean, bed very comfortable. The staff helpful, as we arrived before check in and were given our room within minutes. This hotel is good if you are there for business, very close to airport, but there for leisure, not so much. There was a Subway sandwich shop and a chicken restaurant within walking distance but that is it. Lots of office buildings around. We had to return to the airport to rent a car, to be able to access other areas. It was also a GOOD walk to the closest public train station. But the hotel was nice, clean and comfortable.

  • Stayed: April 2013, travelled with family
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1  Thank MurrietaLV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia O, Operations Manager at Courtyard by Marriott San Jose Airport, responded to this reviewResponded 10 July 2013

Thank you for taking the time to review our hotel! I'm very happy that you enjoyed your stay with us and I’m glad to hear that you enjoyed our comfortable, clean rooms while you were here! A definite plus to our hotel is how close we are to the airport. There aren't too many restaurants in close proximity to our hotel but we do have a Bistro on property that serves breakfast and dinner. We look forward to seeing you again!

Best Regards,

Lydia Kong
Operations Manager

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Reviewed 13 May 2013

This is a great place to stay while in town on business. It is so close to the airport too. I am particular about the location of my room and they always accommodate me. The service at the front desk and the helpful hints they provide really set this hotel above the others in the area.

  • Stayed: March 2013, travelled on business
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1  Thank lovethefoodbiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valerie G, Manager at Courtyard by Marriott San Jose Airport, responded to this reviewResponded 15 May 2013

Thank you for kind words and feedback. We have a really great team and they genuinely care about our guests. I am very pleased that you mentioned that the accommodations you receive and helpful hints from our staff set our hotel apart from others, that really means a lot to us and I will be sure to share this with them. We look forward to seeing you during your next stay.

Best Regards,

Valerie Gatewood
Operations Manager

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Reviewed 7 May 2013

Just returned from the Northern California Dive & Travel Expo and stayed here for 4 nights(Thurs - Monday). Found all of the staff I encountered to be friendly & helpful. Room was clean, bed comfortable, water hot in the shower, nice flat screen TV, wireless internet was a bit slow but worked(no option to just plug into the wall though). For some reason, my phone wouldn't connect well inside the room...calls worked ok but the other features would only work outside.

If you are booking one of the standard king rooms, avoid the odd number rooms between x33 and x47, they are at the back of the hotel and there is significant road noise from the freeway adjoining the property 24 hours a day.

Room Tip: Rooms at the back of the property back up to the freeway and the road noise is 24 hours a day. x33 through x47 on all 4 floors (x being the floor number)
  • Stayed: May 2013, travelled on business
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Thank scubatimm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valerie G, Manager at Courtyard by Marriott San Jose Airport, responded to this reviewResponded 15 May 2013

Thank you for your comments and feedback. I am very pleased to hear that during your 4 night every one of our staff members you encountered was friendly and helpful. Also, that your bed was comfortable and your stay convenient. We appreciate your response and look forward to seeing you on your next visit.

Best Regards,

Valerie Gatewood
Operations Manager

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