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“Horrible Stay”
Review of Hotel De Anza

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Hotel De Anza
Ranked #8 of 75 Hotels in San Jose
Orange
Level Contributor
4 reviews
“Horrible Stay”
Reviewed 30 October 2013

The worst stay I can remember. The city was booked so I had to make a multiple booking for each night at this hotel. It was my first time here. The AC station is right nest to the head for the bed and it is LOUD. I mean LOUD. I complain the first night and they say they will fix it. I get back to room in the afternoon and it's still the same. I ask them if they fixed it the said yes. I asked if they could move me to another room, in a rude tone the said the AC's are all that loud...After the second night and I complained again I was told (again in a rude tone) "Sorry Sir". The third day After having 2 nights of no sleep I had to ask for a fan to be delivered to my room so I could just keep the AC off. I became sick from the nights of no sleep and the attitude of the front desk staff was inconsiderate rude and uncaring...

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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624 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Salinas, California
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 October 2013 via mobile

The De Anza is simply charming! The boutique style and luxurious, yet simple, rooms are a breath of fresh air when compared to "the normal elites" of today.
The simple yet alluring room design and natural lighting (corner room) invites to to sit and relax.
The beautiful and spacious bathrooms call you in to enjoy the tub and relaxing design.
A jewel is the rough of Downtown San Jose.

Stayed October 2013, travelled as a couple
Helpful?
Thank djrmack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carrickfergus, United Kingdom
Level Contributor
275 reviews
181 hotel reviews
common_n_hotel_reviews_1bd8 511 helpful votes
Reviewed 10 October 2013

We enjoyed our stay at this hotel, nice room, spotlessly clean and good service. Sean, he of the bald head and beard, at the front desk was exceptional and was a pleasure to deal with every time we had a query or required assistance. Not sure how, amongst all the guests at the hotel, he managed to remember our name but he did!
The "raid our pantry" promotion was a bit of a disappointment as it was lightly stocked with little variety and quickly runs out.
The hotel lacks a pool and for this reason alone we would probably stay elsewhere on our next visit to this area.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank redhand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brentwood, California
Level Contributor
155 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 9 October 2013

My husband and I stayed at the De Anza because it was in close proximity to the SAP Center where we were seeing a performance. The hotel is clean; the lobby is interesting; the staff is pleasant. Although I had forgotten to request a scent free room because of allergies, there was no unpleasant odor in our room. The marble bathroom was spacious and well appointed. The bedroom was very cramped.

We were on the back side of the hotel. It was very quiet. However, the air-conditioner was noisy and we had to keep it on all night as I did not feel comfortable leaving the windows open during the night because of the roof access into our room. The controls for the heat/air were so high that I had to stand on a chair to reach them. The air vent was directly above the bed and blew on us all night. The bed was exceedingly firm for me and the pillows were uncomfortable. A rolled up towel solved that problem. Regardless of the drawbacks, you can't beat the location. Cost for a room with AAA discount and overnight valet parking was pricey.

Room Tip: Odd numbered rooms seem to be at the back of the hotel meaning less street noise but a terrible view...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuzanLaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 October 2013

What a beautiful hotel! Totally redone, elegant and close to the SAP Center. We had a lovely corner room..everything was perfect. Was worried about noise, but that was not a problem at all.
We had concert tickets and it was an easy walk to and from the SAP Center. The restaurant was well. We would come back again. The Art Deco decorating was wonderful.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank sadue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Texas
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 October 2013

If you are looking for a 5 Star Hotel with luxurious amenities, then go elsewhere. If you are the kind of person who likes quirky, Art Deco, historic and renovated hotels with charm that are well located to shops, sports arena, and restaurants, then consider the De Anza for your next trip to San Jose. We were here for the San Jose Rock and Roll 1/2 Marathon and could not have asked for a better location--the start line was right outside. Our room was 915, a corner room with windows that opened on two sides of the building, and had a huge bathroom, and king size bed. Our daughter was in room 905 right next to the elevator, but the room was nicely soundproofed. The hotel, with under 100 rooms, is quiet. Yes, planes go overhead (not in the wee hours though) and yes, traffic and sirens can be loud at times, but the noise was not so overly obnoxious that I would refuse to stay here again. I mean, the hotel IS downtown near all the action!
I should mention that the restaurant La Pastaia on the lobby floor is excellent, and waiter Robert is too much fun for words. We ate here both nights of our stay, it was that good.

Room Tip: Odd number rooms face a quieter back, even number rooms face a busy street.
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank bzv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tustin, California
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 October 2013

I stayed here on a business trip and the De Anza suited all my needs well. The location was very close to the office I was visiting, and there are many restaurants and bars within easy walking distance. The staff is friendly and the room and facilities are very clean and neat. The desk is big enough for working, and there is a separate table with drop-down leaves in case extra work or storage space is needed. The lighting in the room is good with a bright desk lamp. There are a lot of nice touches that often aren't found in chain hotels - purified water and ice on each floor (with a glass pitcher in the room), bedtime chocolates, robes, fruit available at all times, and complimentary snacks available after room service closes at ten. The small fitness room is very well maintained with new, clean equipment. It's an old, historic building and there are a few things that come with that. The windows don't seem to soundproof the room very well, as a lot of street noise (cars) and airplanes coming in to San Jose airport can be heard. Fortunately, there is not much traffic or aircraft at night. Also, I found it hard to get the temperature in the room consistently comfortable, as it's set by a pointer dial between warm and cool, rather than by a specific temperature. All in all, I enjoyed the stay and would recommend the Hotel De Anza and would stay here again.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel714CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel De Anza

Property: Hotel De Anza
Address: 233 W Santa Clara St, San Jose, CA 95113-1710
Phone Number:
Region: United States > California > San Jose
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in San Jose
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel De Anza 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
De Anza San Jose
De Anza Hotel San Jose

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