The worst experience ever! Firstly, I did the reservation on booking.com but personnel was not able to find it. Secondly, they do not accept European cards (I have Maestro). I proposed to pay in cash for a full period of stay at check in, instead the personnel proposed to make a deposit of 60$ and pay off at the check out later. Nice deal, though, next day I was woken up by Mike (guy working there) in the evening and treated as a burglar for being in hotel not payed.... Hum, so ridiculous services! I would never ever suggest this hotel. However, the breakfast and staff serving it there were nice.
- Official Description (provided by the hotel):
- In the heart of Downtown San Jose, Hyatt Place is your choice for uncomplicated travel. A short walk to craft beer and hip dining destinations with our own dining and beverage options available 24/7. Delicious free breakfast with ever stay! ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza San Jose
- San Jose Crowne Plaza