Location is convienent - near the SJC Airport, convention center, and freeways. Stayed there for two nights, and checked-in around midnight one evening. The guest services representative was very friendly and waived our parking for that evening since it was so late already. Unfortunately I was so tired that I didn't get his name - but it was definitely unexpected, and very appreciated! The downstairs lobby, bar and dining area is nice and updated; however, once we got to the room things went downhill. The overall room needs an upgrade. Bathroom was old and somewhat dingy, bathroom towels were thin, furniture was old and beat up - lots of scratches, and marks. We have stayed at many Hyatt properties, and although Hyatt Place is not one of their higher end chains, I did expect a lot more from a Hyatt property in general. My husband is a business traveler who will always try to stay at a Hyatt property before looking elsewhere, but in San Jose? He now stays at a Marriott.
- Official Description (provided by the hotel):
- In the heart of Downtown San Jose, Hyatt Place is your choice for uncomplicated travel. A short walk to craft beer and hip dining destinations with our own dining and beverage options available 24/7. Delicious free breakfast with ever stay! ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza San Jose
- San Jose Crowne Plaza