The guest rooms have popcorn cieling and the curtain scrapes on the cieling which loosens the popcorn into powder. Checkin was very slow, the front desk staff is not aware of our reservation so we feel unwelcomed. There is dust surrounding the AC vents. The TV closet has the door removed and the furnitures are very old. I have to ask for a refrigerator setup. I asked if there are other rooms with better furnishing and I was told that all rooms are the same.
Oramge juice is not included with your breakfast and no breakfast pastries.
When I tried estending my reservation for one day, I was told that they will jave to increase my rate by $ 10 a night.
I will not recommend this hotel.
- Official Description (provided by the hotel):
- Convenient Silicon Valley location, Doubletree Hotel San Jose is close to the San Jose Airport and a short drive from Downtown or Santana Row. Doubletree boasts the largest guest rooms as well as 48,000 sq. Ft. Of meeting space. This hotel is the perfect destination for family travel, corporate meetings, or an elegant wedding. Friendly staff and a warm chocolate chip cookie at check in make it feel like home. Please note: a valid credit card is required for nightly $75 deposit fee. ... more less
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- Also Known As:
- Doubletree By Hilton San Jose Hotel San Jose
- Doubletree San Jose
- San Jose Doubletree