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“A picturesque view!”
Review of Fairmont San Jose

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Fairmont San Jose
Ranked #7 of 75 Hotels in San Jose
GreenLeadersPlatinum level
Reviewed 29 May 2014

Most of my view of this city was from the 12th floor; however, I was able to get the feel of California living in my walk to the surrounding local restaurants. I'm not one who tend to eat at restaurants in the hotel, but my one love was the adjoining bakery...flaky croissants w/fresh squeezed juice! The hotel was cool and comfortable with the exception of the pillows; I prefer medium to firm pillows. In addition, I would have preferred a small empty refrigerator for storing water & juice rather than a refrigerator stocked w/personal size bottles of liquor and glasses or at least give me an option before preparing my room.

  • Stayed: May 2014
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Thank Redvelvet2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,468 - 1,474 of 2,324 reviews

Reviewed 28 May 2014

Very comfortable and convenient location, room facilities excellent. The Grill restaurant is superb, food was outstanding (Steak) and staff were very attentive. Overall a great hotel for business trip.



  • Stayed: May 2014, travelled on business
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

This was a business trip but it did last for 5 days. The hotel is centrally located and within walking distance to a number of restaurants and museums. The hotel facilities are very nice and if you sign up for a free membership in their Fairmont Loyalty program (President's Club), you get free WiFi during your stay (which saves around $13/day depending on service connection speed). Just go to their website and register a couple days prior to your arrival. The fitness center is above par (compared to places like Holiday Inn or Marriott) and they will also provide you with gym clothes (at your expense) in the event you forget to bring some. The maid service seemed always on the late side (room made up around 3-4 PM rather than in the morning) but maybe it was just the way the service cycled through the floor. The service itself was excellent.

  • Stayed: April 2014, travelled on business
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Thank snak123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontSanJose, Customer Service Representative at Fairmont San Jose, responded to this reviewResponded 2 June 2014

Hello,
Thank you so much for acknowledging our fitness center and being an advocate for our Fairmont President’s Club program. Furthermore, we are very glad to hear that you enjoyed your experience staying with us during your business trip. We hope to see you soon.
We appreciate you for sharing your experience with everyone on TripAdvisor.
Sincerely,
David H
Customer Service Representative

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Located downtown next to the cobblestone streets filled with restaurants, shopping...etc the Fairmont makes a great base camp for exploring San Jose. Although I stayed here for a business trip, I would highly recommend this hotel for pleasure any day. Nice foyer and marbled floors, with pillars surrounding the bar/lounge area lead you toward guest services. Live piano music, and clean, contemporary furniture accent the center of the ground floor.

Room: The room was very posh, clean, and roomy. The marbled bathroom was enormous, bright, and luxurious. The bed was extremely comfortable and provided a great balance of support, warmth, and softness.

Service: The front desk was very helpful in trying to clear up issues with my corporate card. More importantly, they helped accommodate one of my co-workers into a nicer room in the same building as us.

  • Stayed: March 2014, travelled on business
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Thank RobChills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontSanJose, Customer Service Representative at Fairmont San Jose, responded to this reviewResponded 2 June 2014

Hello,
Thank you for being a great supporter for our hotel and noticing our convenient location. We are very glad to hear that you enjoyed your experience staying with us during your business trip in San Jose and we can't wait to welcome you back.
We appreciate you for sharing your experience with everyone on TripAdvisor.
Sincerely,
David H
Customer Service Representative

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Have stayed at the Fairmont, San Jose numerous times, and have always enjoyed it - the accomodations are great, and the staff is always helpful and welcoming. Good location, in the heart of downtown San Jose.

  • Stayed: May 2014, travelled on business
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Thank Bob K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

great place to stay in the heart of tech central with many shopping selections and entertainment for the whole family with the museum and science center located just across the street and airport 10 minutes away

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Todd D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

It is a beautiful hotel. The staff is extremely friendly. Valet parking was a breeze. The hotel is well organized with easy check in and easy check out. The rooms were extremely nice and the bed was very comfortable. My stay was business so it was a quick trip but I will definitely go back.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Fairmont Hotels & Resorts
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont San Jose

Address: 170 S Market St, San Jose, CA 95113-2360
Region: United States > California > San Jose
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in San Jose
#2 Family Hotel in San Jose
#3 Business Hotel in San Jose
#4 Luxury Hotel in San Jose
#5 Romantic Hotel in San Jose
Price Range: £115 - £411 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont San Jose 4.5*
Number of rooms: 808
Official Description (provided by the hotel):
Refined elegance and sophistication flow into each of the 808 well-appointed non-smoking deluxe guest rooms and suites at The Fairmont San Jose. Located near Silicon Valley in Northern California, this 20-story two tower masterpiece caters to discerning and well-traveled business professionals who expect impeccable quality from their accommodations. Meeting and conference rooms in our San Jose hotel are equipped to handle functions from exquisite receptions to multimedia presentations. Pamper yourself in the luxurious Tova Day Spa where you can relieve the stresses of the 21st century or simply enjoy a quick mani-pedi. A short drive will take you to more than 60 wineries in the Santa Cruz Mountain Appellation, as well as the famous Monterey Peninsula golf courses. ... more   less 
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Also Known As:
The Fairmont San Jose Hotel San Jose
San Jose Fairmont

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