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“USA Taekwondo Nationals”
Review of Hilton San Jose

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Hilton San Jose
Ranked #10 of 75 Hotels in San Jose
Arlington, Texas
1 review
“USA Taekwondo Nationals”
Reviewed 9 July 2014

The staff and location of the hotel is excellent and all were eager to please. Nice gym with a good variety of exercise equipment, clean and classy Extremely fast room service and breakfast service was a breeze.

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank TX_BB2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine H, Manager at Hilton San Jose, responded to this review, 11 July 2014
Hello,

Thank you for taking the time to write a review. We're glad that you had a great stay at the Hilton San Jose. We look forward to seeing you again in the future.

Sincerely

Hilton San Jose Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,129 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (135)
Date | Rating
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English first
Albuquerque, United States
1 review
Reviewed 9 July 2014

The staff was extremely helpful and friendly. They were very accommodating with any requests, and went our of their way to help as needed. We were attending an event at the Convention Center so the location was great.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Heather B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine H, Manager at Hilton San Jose, responded to this review, 11 July 2014
Hello,

We appreciate you taking the time to write a review of the Hilton San Jose. We are excited to hear that you enjoyed your stay and that you experienced great service from our team members.
We hope that you stay with us again when you visit San Jose.


Sincerely,

Hilton San Jose Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 July 2014

We stayed here our last night in California after road tripping up the coastline. We wanted to be close the airport for early morning flights.
This was a great hotel, great price and the rooms were clean and large.
No free internet except in the lobby.
They have a UPS store on site in case you over purchase and need to ship anything home in advance.
As this hotel is a conference center this is an extremely large property. Be prepared to walk a distance to your room if you don't have a room near an elevator as a result of it's size.
There is a complimentary airport shuttle, so you don't need to worry about a cab to the airport for your flight or from your flight.

Room Tip: Nearest an elevator if you have lots of luggage and don't want to walk.
See more room tips
  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annette O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine H, Manager at Hilton San Jose, responded to this review, 11 July 2014
Hello Annette,

Thank you for taking the time to write a review about the Hilton San Jose. We strive to make every guests' stay a pleasant one from check-in to departure through quality service and amenities.

We hope that you will stay with us again when you are in the San Jose area.

Thank you,

Hilton San Jose Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Rosa, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2014

Always clean, easy in and out, great food and bar. Being apart of the Convention Center makes the Hilton the go to for business there. Beds and rooms are comfy and nice. Easy to use services and amenities.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Lorie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine H, Manager at Hilton San Jose, responded to this review, 11 July 2014
Hello Lorie,

Thank you for writing a review and your feedback is definitely appreciated. We hope to have you as one of our repeat guests.

Sincerely,

Hilton San Jose Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brampton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2014

The staff and location of the hotel is excellent and all were eager to please. Used the gym and was always clean and accessible. The best part was the In room food service. Great food and extremely fast service

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Satindar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine H, Manager at Hilton San Jose, responded to this review, 11 July 2014
Hello,

Thank you for writing a review. We are glad that you had a great stay at the Hilton San Jose. We hope you stay with us again the next time you come to San Jose.

Sincerely,

Hilton San Jose Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coarsegold, California
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 July 2014

I stayed one night before an early flight the next day with my family. We booked an executive suite as there were 4 of us and my boys are grown. The room was HUGE, and we all fit without having to rent a 2nd room, The space allowed us to spread out, play cards and enjoyed a great room service dinner at the dining table. We used and enjoyed the small pool and hot tub area that warm evening, Breakfast the following morning did not disappoint, and the easy 6 minute drive to the airport made for a stress free morning. This hotel is a business and conference hotel, but the staff and vibe of the hotel makes it a good spot for a weekend with family or a date night weekend.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonathan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine H, Manager at Hilton San Jose, responded to this review, 11 July 2014
Hello Jonathan,

We appreciate you taking the time to write a review of the Hilton San Jose. We are excited to hear that you enjoyed your stay and that you experienced great service from our team members. We hope that you stay with us again when you visit San Jose.

Sincerely,

Hilton San Jose Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 July 2014

We stayed in San Jose for three days for my niece's graduation. We stayed in a king club room. The room was very roomy, very comfortable king bed, couch with footstool, writing desk and large flat screen tv. Large double bathroom, plenty of large white fluffy towels.
Breakfast was included in the price, not a lot of variety in the hot foods, otherwise other options were adequate.
Only one problem, on one of the nights all hot water was off after 11am the next morning we got a leaflet under the door telling us that some sort of maintenance was been done on the boilers, would have been useful to receive this before the event, however it was a minor inconvenience .
Check in and check out was quick and the warm chocolate cookies on check in we're a nice touch and very yummy.
Staff were very professional and friendly.
Would stay there again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vicki G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine H, Manager at Hilton San Jose, responded to this review, 11 July 2014
Hello Vicki,

Thank you for taking the time to write a review of the Hilton San Jose. I'm very sorry to hear that we didn't meet all your expectations.

We will be sure to keep your feedback in mind as we're always working to improve our overall guest experience.

I thank you for your review and we look forward to seeing you again in the future.

Best Regards,

Hilton San Jose Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton San Jose

Property: Hilton San Jose
Address: 300 Almaden Blvd, San Jose, CA 95110-2703
Phone Number:
Region: United States > California > San Jose
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in San Jose
#14 Business Hotel in San Jose
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton San Jose 3.5*
Number of rooms: 353
Official Description (provided by the hotel):
The Hilton San Jose hotel is located in the capital of Silicon Valley, connected to the San Jose McEnery Convention Center and only three miles from the Mineta San Jose International Airport. ... more   less 
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Also Known As:
Hilton San Jose Hotel San Jose
Hilton Hotel San Jose
San Jose Hilton

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