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“Outstanding;>”
5 of 5 bubbles Review of Hilton San Jose

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Hilton San Jose
Ranked #8 of 75 Hotels in San Jose
Winston Salem, North Carolina
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Outstanding;>”
5 of 5 bubbles Reviewed 14 July 2014

We stayed here for a week and the service was top notch...affinity restaurant downstairs we had buffet breakfast every am and it was awesome...son was in a national tkd tournament and this hotel is connected to the convention center...can't go wrong with this one...enjoy!!!

Room Tip: Pay extra for the executive suite...it will save u $$$ in the long run...
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank nuttoson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine H, Manager at Hilton San Jose, responded to this review, 28 July 2014
Hello,

Thank you for writing a review and your feedback is definitely appreciated. We hope to have you as one of our repeat guests.

Sincerely,

Hilton San Jose Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,090 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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  • Any
English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

My family stayed in Hilton San Jose for the taekwondo and it was a wonderful experience. Everybody is very friendly especially Jeffrey the Filipino guy who is so warm and very accommodating. Hilton is lucky to have him in their team. Tnx

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rbabista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine H, Manager at Hilton San Jose, responded to this review, 11 July 2014
Hello,

We appreciate you taking the time to write a review of our hotel. We are ecstatic that you enjoyed your stay and that the event was a success.

We look forward to hosting your stay again with us soon!

Sincerely,

Hilton San Jose Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California
1 review
3 of 5 bubbles Reviewed 10 July 2014

The staff were very friendly but the room was just okay nothing special. Everything has a charge. Parking $22, in room dinning they add 21%, plus delivery charge and you still need to give gratuity. Wifi for one device only then you are charged.Workout room is nice but the pool and spa are tiny. Close to convention center but further from the restaurants and cultural centers. I would be an okay spot for conference but not as a travel destination choice.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank tech-beth-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine H, Manager at Hilton San Jose, responded to this review, 11 July 2014
Hello,

Thank you for taking the time to write a review of the Hilton San Jose. I'm very sorry to hear that we didn't meet all your expectations.

We will be sure to keep your feedback in mind as we're always working to improve our overall guest experience.

I thank you for your review and we look forward to seeing you again in the future.

Best Regards,

Hilton San Jose Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arlington, Texas
1 review
5 of 5 bubbles Reviewed 9 July 2014

The staff and location of the hotel is excellent and all were eager to please. Nice gym with a good variety of exercise equipment, clean and classy Extremely fast room service and breakfast service was a breeze.

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank TX_BB2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine H, Manager at Hilton San Jose, responded to this review, 11 July 2014
Hello,

Thank you for taking the time to write a review. We're glad that you had a great stay at the Hilton San Jose. We look forward to seeing you again in the future.

Sincerely

Hilton San Jose Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, United States
1 review
4 of 5 bubbles Reviewed 9 July 2014

The staff was extremely helpful and friendly. They were very accommodating with any requests, and went our of their way to help as needed. We were attending an event at the Convention Center so the location was great.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Heather B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine H, Manager at Hilton San Jose, responded to this review, 11 July 2014
Hello,

We appreciate you taking the time to write a review of the Hilton San Jose. We are excited to hear that you enjoyed your stay and that you experienced great service from our team members.
We hope that you stay with us again when you visit San Jose.


Sincerely,

Hilton San Jose Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 9 July 2014

We stayed here our last night in California after road tripping up the coastline. We wanted to be close the airport for early morning flights.
This was a great hotel, great price and the rooms were clean and large.
No free internet except in the lobby.
They have a UPS store on site in case you over purchase and need to ship anything home in advance.
As this hotel is a conference center this is an extremely large property. Be prepared to walk a distance to your room if you don't have a room near an elevator as a result of it's size.
There is a complimentary airport shuttle, so you don't need to worry about a cab to the airport for your flight or from your flight.

Room Tip: Nearest an elevator if you have lots of luggage and don't want to walk.
See more room tips
  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annette O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine H, Manager at Hilton San Jose, responded to this review, 11 July 2014
Hello Annette,

Thank you for taking the time to write a review about the Hilton San Jose. We strive to make every guests' stay a pleasant one from check-in to departure through quality service and amenities.

We hope that you will stay with us again when you are in the San Jose area.

Thank you,

Hilton San Jose Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Rosa, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

Always clean, easy in and out, great food and bar. Being apart of the Convention Center makes the Hilton the go to for business there. Beds and rooms are comfy and nice. Easy to use services and amenities.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Lorie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Catherine H, Manager at Hilton San Jose, responded to this review, 11 July 2014
Hello Lorie,

Thank you for writing a review and your feedback is definitely appreciated. We hope to have you as one of our repeat guests.

Sincerely,

Hilton San Jose Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton San Jose

Property: Hilton San Jose
Address: 300 Almaden Blvd, San Jose, CA 95110-2703
Phone Number:
Region: United States > California > San Jose
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in San Jose
#14 Business Hotel in San Jose
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton San Jose 3.5*
Number of rooms: 353
Official Description (provided by the hotel):
The Hilton San Jose hotel is located in the capital of Silicon Valley, connected to the San Jose McEnery Convention Center and only three miles from the Mineta San Jose International Airport. ... more   less 
Reservation Options:
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Also Known As:
Hilton San Jose Hotel San Jose
Hilton Hotel San Jose
San Jose Hilton

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