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“Think twice about staying” 3 of 5 bubbles
Review of Holiday Inn Express San Jose Central City

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Holiday Inn Express San Jose Central City
Ranked #28 of 76 Hotels in San Jose
Sacramento, California
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Think twice about staying”
3 of 5 bubbles Reviewed 10 April 2012

Last time I stayed her I gave this hotel a good review. After staying there again last week thing have changed. The rates have skyrocketed for the type of property location, even if your a priority member. they make you sign a waver stating that the room rates will be different depending on the day of the week.Usually cheapest on Sunday, getting higher Monday and Tues., and higher yet on Wed. I don't know about the rest of the week but can only assume the same thing occurs. So before you stay here make sure you know what your paying so as not to be surprised like I was, and not happy. The grounds are still pretty and the breakfast was good, but watch your rates. Some downtown hotels are newer and cheaper.

Room Tip: The rooms on the back seem a little quieter, but you still get jets landing a lot of the time as it...
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  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank acdc5348
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express San Jose Central City, responded to this review, 21 May 2012
Dear acdc5348,

Thank you for your review regarding your recent stay at Holiday Inn Express San Jose Central City. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain additional details about your experience.

Thanks,
Brenda J.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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141 reviews from our community

Traveller rating
    54
    43
    33
    4
    7
See reviews for
43
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52
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Danish first
  • English first
  • German first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Scottsdale, Arizona
Level Contributor
105 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 7 April 2012

This seemed to be a family run hotel and you could tell they take great pride in trying to make sure everything abot your stay is just great. The rooms were very clean and the breakfast is great for being included in the price of the meal. They also had granola bars, water and cookies in the room when I arrived, a very nice touch. You are very close to a main road which is a little noisy but I was exhausted so it didn't affect my sleep. I thought the price was high for the neighborhood, $144 but in comparison to everytthing else in a 10 mile radius it wasn't that bad. If I am in this area again I would gladly stay here again just because of the care the owners take in running this establishment.

Room Tip: They are all facing the parking lot I believe so I don't think it matters too much.
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  • Stayed April 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank zuza11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san dimas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 8 February 2012

I travel 3 wks out of the month & stay here when working the S Jose market. Decent rate for the $$. You won't find any other hotel that will give you the following snacks upon arrival: 2 granola bars, chips, soda, can of pineapple juice, 2 bottles of water, fresh homemade choc chip cookies, mints & a small bottle of wine!! Not only that, I get 2 bottles of water EACH DAY! The staff is friendly & eager to help. Rooms are clean, internet works very well & nice workout room. Conveniently located & not far from 101 & other frwys. Would recommend to travelers.

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank rose h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Barbara, California
Level Contributor
143 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 5 February 2012

Busy street, but the street noise at night isn't bad. You can walk to the Fairgrounds. Half mile up the street is a HUGE shopping center with lots of choices for eating. It must be a converted motel because it's just two stories and rooms open to the parking lot (roomy, easy parking). Staff is very nice, place is immaculate inside and out. Rooms have microwave and frig. Nothing fancy about the rooms but beds are good and water is hot! I'd stay again.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank RM30139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, Tennessee
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 26 January 2012

I've stayed here several times and have always received very good service. The staff are always very nice and happy to help if I need anything. Rooms are standard Holiday Inn Express rooms, not much in the way of upgrades. Still very clean, modern furniture and large screen TV's. Good room for the money.

Room Tip: You will need a car if you stay here as there's not much in walking distance. Many chain restaur...
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  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Randall L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Slater, Iowa
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 8 November 2011

I am very satisfied with my stay.....the room was very clean (important to me) and organized, staff was very friendly and professional, and the grounds were well cared for and tidy. The room has a microwave, fridge, flat screen TV. I have priority gold status with Holiday Inn, and they had my welcome snacks, fresh cookies, and a newspaper nicely presented within my room, and I even had chilled bottles of water in my fridge, and a fresh bucket of ice waiting in the freezer! This is in addition to a compliamentary upgrade to a suite. Overall, the very best treatment I've gotten at any Holiday Inn, bar none. I will definitely consider this location during my next trip through San Jose.

Note - This location is directly below the flight path for the airport and 6 miles away from it - some may consider this a plus, as you can watch the jets as they line up for landing - others may not like the noise (not intrusive, but obvious). Myself, I do not mind it at all.

Room Tip: Room 101 (end suite) is very quiet - it's on the very end of the motel, so it gets very little t...
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  • Stayed November 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Chuck O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, UK
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 1 November 2011

We stayed here for one night whilst driving PCH, mainly due to the proximity of the hotel to Gilroy oultets.
This hotel is an old style motel I guess which has been taken over by HI Express. The room was very large, it was clean and everything worked ok. We only really wanted it to sleep in, we arrived late in the evening and left straight after breakfast the next day.
I would say it was perfectly adequate for a short stay. There is plenty of parking available. We were in a room on the ground floor but I'm not sure there is an elevator so carrying suitcases up to a top floor room would be a pain.
The only negative comment is that we could hear the people in the room next to us talking, but after a 10 hour flight it didn't keep us awake!
Breakfast was the usual HIE fare (except for the non-functioning pancake machine, boo!), there aren't many seats available in the breakfast area but that wasn't a problem when we were there.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank gill_n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express San Jose Central City

Property: Holiday Inn Express San Jose Central City
Address: 2660 Monterey Road, San Jose, CA 95111
Phone Number:
Region: United States > California > San Jose
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in San Jose
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express San Jose Central City 2.5*
Number of rooms: 57
Official Description (provided by the hotel):
Discover all that downtown San Jose has to offer at the convenient, comfortable Holiday Inn Express Hotel San Jose. Our hotel is 6 miles from Mineta San Jose International Airport and 3 miles from downtown San Jose. Enjoy shopping at Valley Fair Mall or dining at the wide variety of downtown restaurants. Explore the endless rooms of the Winchester Mystery House. Visiting All Tech Companies, the San Jose Convention Center, or the campuses of San Jose State and Santa Clara Universities? All are within easy reach when you stay at our Holiday Inn Express Hotel San Jose. Another smart idea: we said good-bye to the traditional bedspread as part of our Simply Smart Bedding. Our all white triple-sheeting just screams freshness. And if you do your thinking in the shower, prepare to be inspired with our complete bathroom make-over such as Stay Smart shower head. You'll appreciate the large work spaces in every room. From communications to accommodations, you'll find our amenities the perfect companion for the business or leisure traveler. Every room includes 2 phones, microwave, refrigerator, hair dryer, coffer maker, iron & full size ironing board, free local calls and free Internet/WiFi . While here, we'll get you started each morning with our free Express Start breakfast buffet with lots of breakfast choices and hot entrees like cheesy omelets, fluffy scrambled eggs, sausage patties, crispy bacon and other favorites. ... more   less 
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Also Known As:
Holiday Inn Express San Jose Central City Hotel San Jose
Holiday Inn San Jose
San Jose Holiday Inn

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