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“Nice welcome and comfy stay.”

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Holiday Inn Express San Jose Central City
Ranked #30 of 75 Hotels in San Jose
Sumner, Christchurch
Level Contributor
77 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Nice welcome and comfy stay.”
Reviewed 21 May 2013

This is Holiday Inn is undergoing some updating (carpets were being replaced while I was there). It is not in the most salubrious area of town, but handy for the main routes. It has a nice out door pool and gym area. The staff were particularly friendly and welcoming and there were few regulars checking in which is always a good sign.

  • Stayed May 2013, travelled on business
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Helpful?
3 Thank MerchantAdventurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review, 31 August 2013
Thanks MerchantAdventure for taking time to write a wonderful review regarding your stay at our hotel.We appreciate that you do recognise the hardwork and dedication my staff puts in to make the guest stay very comfortable.Thanks so much once again
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147 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Fresno, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 April 2013

Facility is close to many things. Grounds and room were very clean and neat. Room was nicely set up and had enough towels, soaps, pillows, lights, and bottled water. Room had a microwave, refrigerator, chairs, desk, free wi-fi. We've stayed here quite a few times in the past two years. The staff is always pleasant and interested in us on arrival and throughout the stay. The breakfast is adequate and is expected, after all, this a hotel, not a gourmet restaurant. Miss Kopel was very pleasant and friendly each morning and at checkout. One may be able to achieve a better rate by contacting the facility directly, rather than going thru central reservations, no guarantee. Worth a try.

Room Tip: Rooms in the far wing (numbers 102,104,etc.) are quieter than ones near front office. All rooms are...
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  • Stayed April 2013, travelled with family
    • Value
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Helpful?
Thank Douglas J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review, 30 May 2013
Thank you so much Mr Douglas for such a wonderful review..my staff is overjoyed with your review.You have been our VIP guest and we really value and appreciate your business
Guests like you always help us to increase productivity and performance in all the Departments of the hotel..we wish to extend our sincere thanks again and please come and visit us when you are in San Jose again
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Salt Lake City, Utah
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 March 2013

The part of town was not the best, but it was certainly not close to the worst. I walked outside after dark and did not feel in fear of my life. The room was very clean and very large. We paid $93 plus tax. The only 2 constructive comments I have would be to add towel bars in the bathroom and sink area (It looked recently remodeled, so it could be that they just haven't added them yet.) and get better pillows (They come in "soft" and "firm", but I found they were only "lumpy" and did not have a particular hardness to them. The breakfast area was well taken care of and had a good selection of cereal and hot food. Would I recommend the hotel to my family? Yes, I would!

  • Stayed March 2013, travelled with family
    • Value
    • Location
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Helpful?
1 Thank J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review, 30 May 2013
Thank you JS for your kind review and wonderful advice for our hotel.We really value your comments and appreciate it. The hotel has gone through some major renovations and yes the Towel Bar is in place also in all rooms.We have also put in place 37" and 42" Flat Screen TV's,New Carpet's,Window Coverings,more than 100 HD channels and new Safe Deposit Lockers in all rooms
Your comments have really pumped us to perform even harder to serve our guests more efficiently and with lots of respect.Thank you so much again
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Roseville, California
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 March 2013

We brought our softball team here for one night. The price was good, rooms were clean and comfortable and the breakfast was actually a much larger selection than I had expected. There was an issue with one of the rooms at check-in, but it got resolved. The neighborhood wasn't all that great, and in the future if I bring a group of teen-aged kids to the area I may choose a hotel with interior corridors if I am staying for more than one night.

Overall, I was pleased and would return.

  • Stayed February 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Scott O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve2660, General Manager at Holiday Inn Express San Jose Central City, responded to this review, 30 May 2013
Thank you so much Scott for your wonderful review about our hotel and the services we provide.It has been a pleasure to serve you and your wonderful team.We were very pleased to host you all
Please keep us in mind when you are in San Jose again-we really value your business
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Boston, Massachusetts
1 review
Reviewed 23 February 2013

Our stay was worth the money,we stayed in room with balcony,was so nice to stay out in the sun
Rooms are very nice and clean,huge selection and nicely displayed breakfast bar.Very friendly staff with wonderful service.We are visiting relatives on the West coast and so far this was the best Express we have stayed in.I am a Priority Club member and they put lots of perks in the room to welcome their members.I couldn't believe this..Will come back again.Thanks alot staff,you guys are doing an awesome job out there

Room Tip: Ask for upgrade to Executive Room,they are away from the road
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  • Stayed February 2013, travelled as a couple
    • Value
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Helpful?
Thank Art M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve2660, Manager at Holiday Inn Express San Jose Central City, responded to this review, 26 February 2013
Thank you Art for such a wonderful review.Our employees are so happy that you have recognised their hardwork and pride.Each guest is treated as a very important person at our hotel and we take great pride in serving them.We know you have lots of choices to stay in San Jose but you chose our hotel and we really appreciate your business.Thanks so much for staying with us and please choose our hotel when you are back in San Jose
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Shenzhen, China
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 February 2013

the rate is good, but hotel location is closed to freeway, nearby have limited restaurants. when i want out at late, i feel not safe. room is good and clean. it worth the money for sure, breakfast is also ok

  • Stayed February 2013, travelled on business
    • Value
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Helpful?
1 Thank Ricarli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestCare2660, Manager at Holiday Inn Express San Jose Central City, responded to this review, 26 February 2013
Thanks so much for writing a review for our hotel Mr Ricarli and thanks for appreciating the hardwork and effort our employees put in to make your stay a great one.We strive very hard to keep our property in a very good shape.You are a very important guest to us
Thanks a lot for choosing to stay with us
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Jacksonville, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 December 2012

We recently stayed for 4 nights at this hotel while visiting relatives in San Jose. We cannot recommend it highly enough. The managers were helpful, pleasant, and most graciously assisted us through a problem which we had created--booking our reservation at the wrong Holiday Inn Express. The front desk lady called the "wrong hotel" and cancelled our reservation there, made it possible for us to avoid the late cancellation fee, and gave us a wonderful room at this hotel. The hotel is squeaky clean, well equipped with amenities, the included breakfast is delicious and offers many different choices. Besides all this, the price was fair and moderate!

Room Tip: We have stayed in this property several times before this visit and have never had a "bad"...
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Lois G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveGM, General Manager at Holiday Inn Express San Jose Central City, responded to this review, 28 December 2012
Thank you so much Mr Lois for your wonderful comments.Your comments helps the hotel to always improve its service on a daily basis.We always appreciate your business and we know while you have lots of choices in San Jose,you always come back to stay with us-we are really thankful for that
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Additional Information about Holiday Inn Express San Jose Central City

Property: Holiday Inn Express San Jose Central City
Address: 2660 Monterey Hwy, San Jose, CA 95111-3050
Phone Number:
Region: United States > California > San Jose
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in San Jose
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express San Jose Central City 2.5*
Number of rooms: 57
Official Description (provided by the hotel):
Discover all that downtown San Jose has to offer at the convenient, comfortable Holiday Inn Express Hotel San Jose. Our hotel is 6 miles from Mineta San Jose International Airport and 3 miles from downtown San Jose. Enjoy shopping at Valley Fair Mall or dining at the wide variety of downtown restaurants. Explore the endless rooms of the Winchester Mystery House. Visiting All Tech Companies, the San Jose Convention Center, or the campuses of San Jose State and Santa Clara Universities? All are within easy reach when you stay at our Holiday Inn Express Hotel San Jose. Another smart idea: we said good-bye to the traditional bedspread as part of our Simply Smart Bedding. Our all white triple-sheeting just screams freshness. And if you do your thinking in the shower, prepare to be inspired with our complete bathroom make-over such as Stay Smart shower head. You'll appreciate the large work spaces in every room. From communications to accommodations, you'll find our amenities the perfect companion for the business or leisure traveler. Every room includes 2 phones, microwave, refrigerator, hair dryer, coffer maker, iron & full size ironing board, free local calls and free Internet/WiFi . While here, we'll get you started each morning with our free Express Start breakfast buffet with lots of breakfast choices and hot entrees like cheesy omelets, fluffy scrambled eggs, sausage patties, crispy bacon and other favorites. ... more   less 
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Also Known As:
Holiday Inn Express San Jose Central City Hotel San Jose
Holiday Inn San Jose
San Jose Holiday Inn

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