I was born/raised in San Jose but have lived in Montana for close to 20 yrs now.
I came for a visit for my nephew's wedding and to see family/friends.
In planning my trip I made a terrible mistake in reserving a room in another hotel (no names mentioned) in a VERY unpleasant area - I mentioned to the mgr that his reviews were not very good - he convinced me he is in process of major cleaning/renovating & that I will be impressed with my accommodations PLUS the price he offered me was very cheap - I was always unfamiliar with South SJ area as opposed to north area... but was not worried much.
I survived a Wed & Thurs. night at the horrible hotel and had to scurry around - on a Friday! - to find cleaner and safer lodging. I called a few places, but communication with front desk was a huge challenge and I could not understand so much foreign language.
Finally, I called HIExpress on Monterey Rd and Rema (sp?) was SO pleasant and understanding, along with another receptionist (Kopal) with my situation that she did her very best to get me a room without paying a ton more $$$ - I feel they both went over and beyond their duty to please me....
I entered my room and I couldn't believe what a difference my accommodations were - There was not a thing I lacked in my new room. I honestly believe they gave me their best room (101) - I might mention that this HIExpress was only 4 miles or so north of the bad place I originally chose.... but with major differences.
I woke my first morning to a full on breakfast in a pristine lobby with respectable clientele.
I will continue to seek this hotel during my next visit.
Thank you HIExpress and your wonderful staff!
- Official Description (provided by the hotel):
- Discover all that downtown San Jose has to offer at the convenient, comfortable Holiday Inn Express Hotel San Jose. Our hotel is 6 miles from Mineta San Jose International Airport and 3 miles from downtown San Jose. Enjoy shopping at Valley Fair Mall or dining at the wide variety of downtown restaurants. Explore the endless rooms of the Winchester Mystery House. Visiting All Tech Companies, the San Jose Convention Center, or the campuses of San Jose State and Santa Clara Universities? All are within easy reach when you stay at our Holiday Inn Express Hotel San Jose. Another smart idea: we said good-bye to the traditional bedspread as part of our Simply Smart Bedding. Our all white triple-sheeting just screams freshness. And if you do your thinking in the shower, prepare to be inspired with our complete bathroom make-over such as Stay Smart shower head. You'll appreciate the large work spaces in every room. From communications to accommodations, you'll find our amenities the perfect companion for the business or leisure traveler. Every room includes 2 phones, microwave, refrigerator, hair dryer, coffer maker, iron & full size ironing board, free local calls and free Internet/WiFi . While here, we'll get you started each morning with our free Express Start breakfast buffet with lots of breakfast choices and hot entrees like cheesy omelets, fluffy scrambled eggs, sausage patties, crispy bacon and other favorites. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express San Jose Central City Hotel San Jose
- Holiday Inn San Jose
- San Jose Holiday Inn