I booked this hotel for 1 night prior to an early morning flight the next day. I selected this hotel because it was close to the airport and was less expensive compared to some of the others with a free shuttle service. I checked in and then thought I would grab dinner before returning my rental car and then take the shuttle back to the hotel. I shared my plans with the desk clerk and she advised that I needed to call for the shuttle before 6:30 PM since the shuttle did not run between 6:30-8:30 PM. I was very surprised since the hotel had a shuttle service and I had not seen any time stipulations. I was told they were short staffed so that is why they were not offering the shuttle between these hours. I would have been very upset if I had to wait 2 hours at the airport to get the return shuttle or pay for a cab. The shuttle started running at 4:30 AM and you need to make a reservation at the desk for the shuttle service. I took the 4:30 AM shuttle; it was prompt and I had plenty of time to catch a 6:30 AM flight. The shuttle van was fully booked. Since I took the earliest shuttle, breakfast was not available. The hotel was not the typical Holiday Inn Express. I had to exit the lobby to go outside to another building to get to my room; it seemed like a maze of walkways. The elevator was located by the guest laundry. My room was a large suite with a full kitchen. The hotel was older but was clean and the furrnishings were updated; the bed was comfortable.The staff was friendly and recommeneded Island Grill across the street for dinner which was good, but a little pricey; I had a frisco burger, fries and coke for $18. The service was very good. The restaurants within walking distance were very limited.
- Official Description (provided by the hotel):
- Welcome to the Country Inn & Suites by Carlson San Jose International Airport. We are conveniently located 1.8 miles from the airport with easy access to major highways. Complimentary airport shuttle service available. Here for a convention? The light rail transit system is only two blocks away, which provides easy access to downtown San Jose, the San Jose McEnery Convention Center, and the Santa Clara Convention Center. Our hotel is perfect for the corporate and leisure traveler, offering renovated rooms and exceptional service. Here on business? We are in the heart of Silicon Valley, surrounded by several distinguished companies such as Siemens, Agilent Technologies, and Intel. We are just minutes away from the brand new eBay, Inc. facilities. If you're looking for a getaway, our hotel offers discount tickets to the world famous Winchester Mystery House. We are a short drive away from Paramount's Great America, and located just 30 miles from Santa Cruz Boardwalk and beaches. Whether it's relaxing in our pool and spa, an invigorating work out in our fitness center, winding down with a latest release pay-per-view movie, or working from your room with our high-speed Internet access, you are sure to enjoy your visit to Country Inn & Suites by Carlson San Jose International Airport. ... more less
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- Also Known As:
- Holiday Inn Express San Jose International Arpt Hotel San Jose
- Holiday Inn San Jose
- San Jose Holiday Inn