The online photos are not what I saw. The rooms are in the process of being remodeled and even the new stuff looks old. The chairs look like they are from the 70s, dirty and worn out.
What was even worse was the staff. I called to check on the safety of the hotel and they told me they could not tell me anything on the phone. I would have to come to the hotel first. The manager also told me no hotel was safe and they could not advise on safety.
The facilities are dingy and dark with POOR service. Would recommend staying somewhere else. Management tried to have this post removed rather than addressing the issues. I also call Holiday Inn to report the problem.
- Official Description (provided by the hotel):
- Welcome to the Country Inn & Suites by Carlson San Jose International Airport. We are conveniently located 1.8 miles from the airport with easy access to major highways. Complimentary airport shuttle service available. Here for a convention? The light rail transit system is only two blocks away, which provides easy access to downtown San Jose, the San Jose McEnery Convention Center, and the Santa Clara Convention Center. Our hotel is perfect for the corporate and leisure traveler, offering renovated rooms and exceptional service. Here on business? We are in the heart of Silicon Valley, surrounded by several distinguished companies such as Siemens, Agilent Technologies, and Intel. We are just minutes away from the brand new eBay, Inc. facilities. If you're looking for a getaway, our hotel offers discount tickets to the world famous Winchester Mystery House. We are a short drive away from Paramount's Great America, and located just 30 miles from Santa Cruz Boardwalk and beaches. Whether it's relaxing in our pool and spa, an invigorating work out in our fitness center, winding down with a latest release pay-per-view movie, or working from your room with our high-speed Internet access, you are sure to enjoy your visit to Country Inn & Suites by Carlson San Jose International Airport. ... more less
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- Also Known As:
- Holiday Inn Express San Jose International Arpt Hotel San Jose
- Holiday Inn San Jose
- San Jose Holiday Inn